All items
Announcement
Last updated on Dec 27, 2025
Reviews
3.8
(316)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Brian on Dec 14, 2025
5 out of 5 starsYou can't beat the world class customer service from this store. The very best customer service you can get!
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Joelle on Nov 17, 2025
1 out of 5 starsI never received the plant or a refund
Admin responded on Nov 17, 2025
Dear Joelle, Thank you so much for your patience and understanding! We've processed your request as discussed, and truly appreciate your kind words about our plants — your satisfaction means the world to us 🌿💚 Please don’t hesitate to reach out anytime if we can assist you further. Warm regards, The mberryhouse Team
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AK on Oct 25, 2025
5 out of 5 starsThis was my first time using Etsy, While other shops sell counterfeit goods, But this seller is very trustworthy. This item looks perfect. I would definitely use their shop again.
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gerarda on Oct 21, 2025
1 out of 5 starsDon't order from here. They haven't shipped my order yet, and they csn't cuz of TRUMP. But they also won't refund it's been 2 mo
Admin responded on Oct 21, 2025
We sincerely apologize for the delay. Due to recent major U.S. import and tax changes, all exporters have faced customs issues beyond our control. Shipments to other countries such as Canada, Japan, and Europe have arrived safely, confirming this is specific to U.S. customs. Your order has not been forgotten — it’s being prepared with a certified plant exporter to ensure safe delivery within 1–2 weeks. We truly value your patience and understanding. 🌿 — mberryhouse
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gerarda on Oct 21, 2025
1 out of 5 starsThey can't ship i've been waiting 2 mo for my order. And they won't refund. I did not order this to be shipped in the winter.
Admin responded on Oct 21, 2025
We sincerely apologize for the delay. Due to recent major U.S. import and tax changes, all exporters have faced customs issues beyond our control. Shipments to other countries such as Canada, Japan, and Europe have arrived safely, confirming this is specific to U.S. customs. Your order has not been forgotten — it’s being prepared with a certified plant exporter to ensure safe delivery within 1–2 weeks. We truly value your patience and understanding. 🌿 — mberryhouse
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gerarda on Oct 21, 2025
1 out of 5 starsThey won't refund and i've been waiting 2mo for my order
Admin responded on Oct 21, 2025
We sincerely apologize for the delay. Due to recent major U.S. import and tax changes, all exporters have faced customs issues beyond our control. Shipments to other countries such as Canada, Japan, and Europe have arrived safely, confirming this is specific to U.S. customs. Your order has not been forgotten — it’s being prepared with a certified plant exporter to ensure safe delivery within 1–2 weeks. We truly value your patience and understanding. 🌿 — mberryhouse
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gerarda on Oct 21, 2025
1 out of 5 starsBeen 2mo and won't refund.
Admin responded on Oct 21, 2025
We sincerely apologize for the delay. Due to recent major U.S. import and tax changes, all exporters have faced customs issues beyond our control. Shipments to other countries such as Canada, Japan, and Europe have arrived safely, confirming this is specific to U.S. customs. Your order has not been forgotten — it’s being prepared with a certified plant exporter to ensure safe delivery within 1–2 weeks. We truly value your patience and understanding. 🌿 — mberryhouse
Shop policies
Last updated on Dec 9, 2023
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase