MEMORYCLOTHES

Privacy Policy

Introduction At MEMORY, we believe in honest communication and quality—both in our apparel and in how we handle your data. We respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your information when you purchase from our Etsy shop.

1. Information We Collect To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), including:

Your name

Email address

Postal address

Payment information (processed securely by Etsy)

The details of the product that you’re ordering

2. Why We Need Your Information and How We Use It We rely on a number of legal bases to collect, use, and share your information, including:

Order Fulfillment: To process your order, arrange for shipping, and provide customer support.

Legal Compliance: To keep records as required by tax laws or legal regulations.

Legitimate Interests: To improve our shop services and comply with the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure We understand that your data is private. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under the Etsy Seller Policy.

Service Providers: We engage trusted third parties to perform functions and provide services to our shop, such as print-on-demand production partners and delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with Laws: We may verify, preserve, and disclose your information if we have a good faith belief that it is reasonably necessary to respond to legal processes or government requests.

4. Data Retention We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU We are based in Thailand, but our production partners may be located in other countries (such as the United States or within Europe). If you are a buyer from the EU, please note that your information may be transferred outside of Europe to fulfill your order. We rely on Etsy’s secure platform and trusted third-party services to handle this transfer with the utmost care and security.

6. Your Rights If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:

Access: You may have the right to access and receive a copy of the personal information we hold about you.

Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons), we will generally delete your personal information upon request.

Object: You can object to our processing of some of your information based on our legitimate interests.

7. Contact Us For purposes of EU data protection law, If you have any questions or concerns, you may contact me at:

Email: memoryclothingplayground@gmail.com

Etsy Shop: https://www.etsy.com/shop/MEMORYCLOTHES