MISOUI

Beautiful handmade bags made in EU from natural leather

On Etsy since 2012

797 Sales

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Buyers bought gifts from this shop and gave them 5-star reviews!

MISOUI

Beautiful handmade bags made in EU from natural leather

797 Sales

Announcement    We make beautiful, classic leather bags, totes and accessories. Many of our items were featured in Harper's Bazar, Places, L'Officiel and other Style magazines.

Announcement

Last updated on Apr 6, 2020

We make beautiful, classic leather bags, totes and accessories. Many of our items were featured in Harper's Bazar, Places, L'Officiel and other Style magazines.

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797 Sales
 

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misoui

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misoui

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quality 67 shipping 34 customer service 24

Updates

Hey there! Did you see our perfect tote for Summer yellow_heart
Love details yellow_heartbouquetsparklesSmall purse from Misoui. Keep you all essentials together *
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About MISOUI

Sales 797
On Etsy since 2012

MISOUI Handcrafted Leather Goods

Misoui is a perfect combination of great design and amazing nature, everything that I love the most. Making my own things, had given me the chance to be my best person. I always wanted to make something for people who are enthusiastic for this way of living. What ever I make is coherent with my inside voice, so every piece is made with passion and care. That’s why Misoui product are so pleasant to wear.

Misoui is accessories brand that offers a selection of expertly crafted leather goods for men and women. Accessories are made entirely by hand or on XIX century machines, according to my fascination by traditional crafts.

All Misoui products follow the same small-scale design process, allowing for personal attention to detail. I use best quality of vegetable tanned leathers, they are selected by touch, smell and overall quality. The leather is prepped with plant-based oils and extracts to help retain color and elasticity.

Misoui leather totes were features in many magazines, such as Harpers Bazaar, Elle, Hot Fashion and Shopping, Spaces, Tim Gun and Karen Brown from US Project Runway picked our Molly Tote as one the the most interesting and classy projects from young designers at Etsy.com

We will be happy to make something for you :)

Shop members

  • Team

    Owner

Shop policies

Last updated on April 6, 2020
Welcome to Misoui.

We are handmade leather crafting studio based in Poland, Europe.
Everything we love is based on high quality and great design.

Spread love and stay connected with us for great offers and discounts:
* https://instagram.com/misouibrand/
* twitter.com/MisouiBrand
* facebook.com/misoui.leather.goods
* https://www.pinterest.com/Misouibrand/

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I hope You will be happy with purchase;)

If, not please contact me in max. 48 hours after receiving package so we could work on the solution - exchange.
If you have purchased one of our basic products you can return it within 7 days (counting from delivery date, so please keep all shipping document with dates).

As a basic product we understand main product from our photos, the one that appears on a etsy pictures. Every modification will be consider as a custom order.

Please ask for informations about returning procedure, how to pack products, tracking number info etc.
Unfortunately we do not return shipping costs, custom office fee ( 20usd ) and Post office fee ( 6 usd ).

We apologies that we do NOT provide refund or exchange for all personalized,custom made items which are made specially for you ( different color than standard, different lining, different size, monogram etc.).
Shipping
Please mind that most of our products are made to order. Because our studio is based on 2 people :) we would like to ask you for patience. Usually it takes about 5-7 working days to finish you order. We will inform you when your product is ready to ship, or you can wrote a message to update progress.

**For International Shipping **

After the period of production time, your order will be shipped by Standard Air Shipping (National Post) with Registration Service. Transport time usually takes about 7-11 business days to major cities all over the world. Those customer who will be operated by NY Custom House we would like to ask for patience in advance. It is the biggest port in USA and they receive many packages everyday.

In USA You can track your package here: https://tools.usps.com/go/TrackConfirmAction

If your country is not on a shipping list or you are in rush and would like to get your product faster, please contact us via etsy messenger. We will try to help immediately.

Misoui is not responsible for customs fees for importing goods.

Any shipping charges of returns or resends are the responsibility of the customers. Also we are not responsible for any additional deliveries, damages, traffic costs for picking up the package at post office or custom house, lost or stolen packages.

If products was damaged or incomplete on the way, documentation needs to be made in the moment of delivery ( Postman signature required). It is a must to file an official claim.

Please mind that we are not able to give any refund when product is on the way.
According to international Post Agreement after 90 days undeliverd package is considered as lost.

For shipping we offer Priority National Mail. Standard option has no insurance. If you would like your product to be shipped faster and with insurance please contact us before buying and we will upgrate your shipping.

We appreciate your understanding and patience to any possibility of delay on delivery which doesn't belong to us.