MONOGRAMSINC's Shop Policies
Payment is due upon receipt. Items will not be processed until payment is made in full.
We ship items as cost effectively as possible, to save on our shipping charges. We ship USPS priority as well as First Class. It is our policy to ship items to the address on file with Etsy. No exceptions.
Refunds and Exchanges
MONOGRAMS does not issue refunds unless the mistake was made on part by MONOGRAMS. In this case buyer pays return shipping. Since the personalization of our items is permanent we do not issue refunds. We also do not offer issue on bathing suits. That being said, we can guarantee that the merchandise you purchase is new and never been worn. Thanks!
Last Updated September 16, 2013