Rochelle on Jul 5, 2016
This item was exactly as it was described. It is beautiful. It shipped promptly and was packaged well.
mcaporrino01 on May 14, 2016
Owl purse was a birthday gift for my daughter and she loves it. This is a one of a kind purse and is very unique. Thank you Natalia.
2511denise on Apr 22, 2016
Love Love Love this owl handbag....so well made and so cute!!!!!! Very Fast Shipping ....nice seller....Thank You
All items are unique, one of a kind and completely hand made.
Accepted payment methods
• Your items will be made and shipped only after the payment is cleared.
• I will ship the item next day after I receive the payment.
You'll receive the note from Etsy once your order has been shipped.
→ Shipping method:
• All packages are sent via International registered airmail.
• Tracking number, delivery confirmation and insurance are already included.
• Singnature is required upon delivery.
Dear customers please be aware that due to the Holidays the shipping time may be longer then usual. We are not responsible for any delay. Your understanding is truly appreciated
Refunds and Exchanges
If you are not satisfied with your items / service for any reason, please contact us with the problem before leaving a feedback.
Friendly customer service is our first priority and we'll do our best to solve the problem in reasonable for you way.
→ Returns and exchanges:
• Are always welcome.
• Time frame: 2 weeks after you have received the package - items should be shipped back only to us within that time frame, not delivered.
• Don't want to wait till packages come back to us? - Send us the scan or photo of shipping receipt of the package - we'll proceed you return / exchange immediate.
→ Lost Packages:
• Package is considered as lost if it doesn't come within 1 month from posting date and tracking info approves that.
• We will fill in the claim about the lost on our own.
• While the claim is being proceed, we would resend the same items to you or refund the full amount of order - you choose the best option for you.
Additional policies and FAQs
• Real colors may slightly differ from one monitor to another, as it depends on specific monitor settings.
• International shipping takes a little bit longer then domestic. Your understanding is truly appreciated! :)
• I do maintain the copyright on my works. You can not reproduce or use my originals for reprint or resale without my permission.