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Reviews
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Daniel on Apr 4, 2026
5 out of 5 starsExcellent quality and very detailed. Amazing service and value. Made a lovely gift
Marta responded on Apr 4, 2026
Thank you so much, Daniel! I’m really happy to hear you’re pleased with the product. Truly means a lot to me. Thanks again for your kind words and support! 💛
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Linda on Apr 14, 2026
5 out of 5 starsIt arrived in good condition, and as pictured. The printing is very small, hard to read. And the background is very light, just wanted to make people aware of that.
Marta responded on Apr 15, 2026
Thank you so much for your feedback, Linda! I really appreciate you taking the time to share your experience and for adding a photo. You’re absolutely right — with more detailed designs, especially on lighter backgrounds, the text can appear smaller and a bit harder to read. I’m glad to hear it arrived safely. Thank you again for your support! 💛
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anya on Apr 14, 2026
5 out of 5 starsVery happy with this. Was a bit sticky when it arrived, but the stickiness was completely gone after a few days. Looks beautiful!
Marta responded on Apr 15, 2026
Thank you so much, Anya! I’m really happy to hear you love how it looks. Yes, the slight stickiness can happen at first due to the finishing process, but I’m glad it settled after a few days. Thanks again for your kind words and support! 💛
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Nancy on Apr 8, 2026
4 out of 5 starsLove the product. Came packaged securely. I think the color just threw me off. Ordered the beige and personally thought it would be a lighter color. It would be really helpful if a color guide was provided for future customers.
Marta responded on Apr 15, 2026
Thank you so much for your thoughtful feedback, Nancy! I’m really glad to hear you like the product and that it arrived safely. You're right about the tones. We do have a color guide usually added to the listings, but for some reason it has disappeared from this listing. Apologies for that. Thank you again for your support and for sharing your experience! 💛
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Etsy buyer on Mar 23, 2026
5 out of 5 starsSo cute! I get compliments on it all the time.
Marta responded on Mar 26, 2026
Thank you for your support!
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Emma on Mar 13, 2026
4 out of 5 starsGorgeous phone case and great quality, unfortunately i ordered the wrong size but I plan to gift it to a friend so it makes a great gift either way
Marta responded on Mar 13, 2026
Hi Emma! Thank you for your feedback and I’m sorry to hear that you ordered the wrong model. You can always message me to let me know of the issue and I’ll see what I can do :)
About MTDstore
Shop members
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Marta
Owner, Designer, Customer Service
My name is Marta. I'm a graphic designer, creator, and the person behind every part of this shop. Every detail, from the first sketch to the final delivery, is done with care and passion.
Production partners
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YourPrintHouse
Latvia
I have direct contact with YourPrintHouse and they are always happy to help. They provide printing services in premium quality and outstanding delivery times. While they effectively handle production and shipping for me, I can focus on the most important part: may brand, designs and customer service
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Do you accept returns, exchanges, or cancellations?
Because all of our products are made to order, we unfortunately cannot accept returns, exchanges, or cancellations once an order has been placed.
However, if there’s an issue with your order (wrong item, damaged, defective, etc.), please contact me right away — I’ll always do my best to make it right.
What if I ordered the wrong phone model or made a mistake?
Since cases are custom-made, we can’t offer refunds for ordering the wrong model. But if you catch the mistake before production begins, message me as soon as possible and I’ll try to update your order.
What if my order arrives damaged or incorrect?
I want you to be 100% happy with your order!
If your item arrives damaged or you receive the wrong case, send me a message with a photo of the issue, and I’ll contact the printing company to arrange a free replacement.
No need to return the damaged or incorrect item.
My order hasn’t arrived yet — what should I do?
First, check your tracking information. Shipping times may vary depending on your location and customs processing.
If tracking shows delays or issues, message me — I’ll contact the printing company and we’ll figure out the best solution, whether it’s sending a replacement or helping you track the package.
Do you offer custom designs or personalization?
Yes! 🎨
If you’d like to add custom text, Bible verses, or make small design changes, just message me before ordering. Some designs can’t be altered much due to detail levels, but I’ll work with you to create something you love.
Do you offer discounts for multiple items?
Yes, I do! I often have monthly discount codes available.
If you’re ordering two or more items, just send me a quick message, and I’ll happily share the current discount code with you before you place your order.
What if my package is marked as delivered but I didn’t receive it?
Sometimes packages are scanned as delivered but arrive later or are left at parcel lockers or mailrooms.
Please check with neighbors, your local post office, or the delivery service first. If the package still doesn’t turn up, contact me and we’ll work together to find a solution.
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