PAYMENT
All orders are processed via Etsy Payments.

We happily accept payment plans and layaway for larger items and commissions. All layaways are to be paid within 6 months unless there is an agreed upon time frame. All sales are final and any deposits and payments are non-refundable if full payment is not met within the agreed upon timeframe.

THE ARTWORK
All work is created with loving intention and with fine quality products. Artwork comes unframed. Paintings on paper are usually varnished and should be noted in the description on the store page. Canvas pieces are ready for hanging. If you wish to see additional pictures before purchase, please let us know and we would be happy to accommodate.

Please note that color can vary depending on your monitor.

Artwork should be hung out of direct sunlight or extreme cold or hot temperatures. While most pieces are painted with excellent quality acrylic paint, some colors will fade over time, particularly if they are in direct sunlight. In the case of using pigment that is not as lightfast or a piece that has a digital transfer or collage element, I use a UVLS topcoat and/or varnish for extra protection. However, it should be noted particularly with digital transfers that it is unknown how long these pieces will remain 100% intact without fading. Likely they will last upwards of 100 years but over time may fade. Ultimately tests have shown that they will last 100 years without fading, but there is no guarantee that there will not be some fading over time, so their care and placement hanging will provide a longer life.

Paintings on canvas can be wiped with a clean and very slightly damp cloth when dusting. Do not use any cleaners unless recommended by a restoration specialist. Paintings on paper are most protected by professional framing in order to provide a lasting condition.

Copyright of all artwork remains with Michelle Turbide. While you purchase the original or a print of an original it does not give you the right to redistribute, duplicate, or in any way use the image for anything other than the physical possession of the artwork. If you wish to use the image for anything else, you must contact Michelle Turbide directly to discuss licensing and use agreements and purchase. You may however, sell the artwork at your discretion to another collector with the same understanding of copyright.

Works of art created by me can and will be used for marketing, cards, licensing, and prints.

In the case of commissions I will never use them for the sale of prints of the piece to honor your personal story. However, the copyright remains with me and I may use pictures of the piece for marketing and demonstration.

SHIPPING
Shipping for delivery within the continental US in included in the item price.

All orders are shipped within 3-5 business days once payment is confirmed (unless noted in shop announcements). Please make sure your shipping address with Etsy is correct as this is how we ship the item to you. We are not responsible for shipping to incorrect addresses listed on the sales purchase.

INTERNATIONAL SHIPPING
We ship internationally however prices range form country to country. This will depend on the shipping charges/policies of your country. Please contact us to discuss what shipping charges will apply above and beyond the usual price of shipping. I like to work with international buyers so please contact me if you are interested but have questions!!


REFUNDS
Typically, we do not provide refunds for artwork or downloads purchased in our shop. We want you to be happy with your purchase. Please let us know (within 3 days of receiving your items) if there is a problem or if your purchase does not meet you expectations. We will do our best to make you a happy customer.
We do not accept returns on items that have been damaged after they were delivered. All sales on downloadable items are final.