MUSEUMofKITSCH

RETURNS: I do not give refunds or accept returns unless the item has been grossly misrepresented. PLEASE read my description fully, for the item you are interested in, to note any and all flaws and to understand if the measurements/size of the item is right for you. If you have any questions at all about an item please do not hesitate to contact me. I will consider refunds/returns on case-by-case basis. Please contact me if you have a problem with an item you purchased from me as I am very up-front in my descriptions about any and all flaws and/or issues that I can see. For any item that the buyer and I agree with be returned, the shipping will *typically* be at the expense of the buyer, unless the error is due to my oversight or fault.

PLEASE ask questions before you buy, read the descriptions carefully, and note any measurements. I do my utmost to photograph and note the condition of my items.

EXCHANGES: Because of the nature of vintage - items being one of a kind - I typically do not do exchanges, unless the buyer and I agree on an exchange. Please contact me - I am happy to discuss any issues with you.

SHIPPING CHARGE REFUNDS: Shipping charges are generally not refundable; see above for more information.

ITEMS DAMAGED IN SHIPMENT: Any broken or damaged items must be photographed in their packaging (box, peanuts, pillows, etc) within one day of the delivery date as noted by the service provider. Pictures will be needed to file a claim. All items are insured.

Your satisfaction is very important to me, and I take great care in presenting items truthfully and ship them carefully.f in the unlikely event you feel you want to leave negative feedback, please contact me first so I can take reasonable measures to ensure your satisfaction.

FOR CLOTHING AUCTIONS: Please measure yourself BEFORE bidding, as I DO NOT accept a return if an item does not fit. I will fully list all measurements of a garment in the listing, so please measure yourself (or a garment that fits you well) and make sure that the garment will fit you. I will describe the item fully, and describe any and all the flaws that I see; but please understand that I am selling vintage items that have been around for many years so they will invariably have flaws.

I accept PayPal and all major Credit Cards.

Non-Payment: Payments must be received within 24 hours or the order will be cancelled and the item re-listed.

PLEASE double check the shipping address you have selected, we will not replace or duplicate items sent to the wrong address

Ship Times: Ship times are listed in with each item. Most items are shipped in 1-3 days, unless they are heavy or odd-sized. I ship via various venues, including USPS First Class, Priority, Express, Media Mail, Standard, Greyhound Express or Parcel Post, depending on my customer's needs and / or what is least expensive. Please note that the US Postal Service Priority mail times are NOT guaranteed by the Post Office. I can't be held responsible for shipment time.

US Shipping: If you live outside of the lower 48 states (AK & HI), please contact me before purchasing. Shipping rates do no apply to AK and HI.

At this time I Do NOT ship internationally. I ship to USA only. I will make exceptions for Canada, please e-mail me if you are interested. I will e-mail you, after I ship your box, to let you know your item is on it's way!

Packages can't be shipped until payment clears.

Shipping Materials: Shipping materials are sometimes recycled, but often bought new. I DO use styrofoam packing peanuts in most of my packages when I ship breakable/fragile items. PLEASE let me know if this is a concern to you before purchasing an item.

Rush Shipping: If you need an item rushed, PLEASE INQUIRE BEFORE making your purchase.I want to provide my customer the best service possible, and will let you know if I am unable to accommodate your request. I can then change the listing to add the additional postage as necessary. Please note that Priority Shipping is NOT a guaranteed service and I cannot be held responsible for missed deadlines.

Shipping charges will be figured according to distance and weight. I can combine shipping on multiple purchases.

Shipping Insurance: I insure all packages - it's included in the shipping cost. If items arrived damaged, please take clear pictures of the item in the packaging and send them to me. If items are damaged and they can be replaced by me, they will need to be returned before any replacement can happen. Return costs are the responsibility of the buyer. Shipping charges are not refundable.

Customer Addresses: All purchases will be shipped to the address listed with your order. This is the address on your Etsy account. If you'd like to have your item shipped elsewhere, please let me know with your order the address to which you want your item shipped.

Please feel free to contact me if you have any questions about any of my items up for sale, or if you have a special request!