MaTeZa

All items cancelled within 24 hours will be fully refunded. All items will be insured when shipped and include a tracking number. If lost or damaged UPS and or the USPS and Mateza Gallery will need to be contacted. If proof of damage is provided Mateza Gallery will replace the item at no additional cost to the buyer. If the item is documented to be lost the item will be replaced by Mateza at no additional cost. If an exchange is requested the new item will not be shipped until the original has been received and the buyer will have to pay shipping cost to return the original item. Vintage items can not be replaced if they are damaged or loss. A full refund will be given if this occurs once proof is obtained.Pending unforeseeable circumstances all considerations will be made to insure the happiness of the buyer. Customer service is important to Mateza Gallery.

All payments are accepted and taxes are included within the payment. Once the order has processed you have 24 hours to cancel the order and receive back full payment. After 24 hours the printing process can not be stopped for pieces larger than 8x10 because they involve outside manufacturers. For any vintage item you also have 24 hours to cancel the order before it has shipped in order to receive a full refund.

Each item is made to order and will be processed in 3-5 days and shipped Priority Mail within 1-2 weeks of purchase by USPS and or UPS. This will allow for special orders to be printed and for all other transactions to go through properly. All prints are made to order and packaged with care and plenty of protection.

Each vintage item will be shipped after 24 hours. For any vintage item you have 24 hours to cancel the order before it has shipped in order to receive a full refund.

Oversized prints are shipped directly from my print lab to minimize transit time and exposure to shipping hazards.

All prints are made to order and there are No Returns once the lab begins to process any order that is 11x14 inches and up in size. You will have 1 day Only (24 hours) in which to cancel the order once it has been made. The labs that I work with for printing are unable to refund or return the order once it has been placed. Consideration will be made for smaller prints.

For shipping within the US, I usually use USPS Priority Mail and UPS. Vintage items will be shipped after 24 hours priority mail. Prints shipped with USPS Priority Mail typically take 2-4 business days to arrive at their destination. For canvas gallery wraps already in stock I will use UPS Ground shipping. UPS Ground usually takes between 3-5 days to deliver, but may take longer to the West Coast of the United States or Canada. Items will be properly packaged with insurance, certificate of authenticity and confirmation attached. However, the line of communication will never close if there is a problem in anyway, simply contact Mateza Gallery.

If damaged in shipping please document and contact the shipper and me so a replacement can be obtained once proof is given. If items are lost in transit please be patient as I work with the shipping provider to determine its location. If the package can not be located I will file a claim and send a replacement as soon as possible. Vintage items can not be replaced if they are damaged or loss. A full refund will be given if this occurs once proof is obtained.

Larger items shipped outside of the United States may incur additional fees, taxes, tarifs, duties, or customs charges. These charges may vary depending on the size of the package. The buyer is therefore responsible for paying customs charges. Returns will not be accepted due to customs fees.

Custom Orders are encouraged. If the request is not listed simply contact Mateza Gallery. Items can be printed as triptychs and materials can change. Simply contact me to arrange that change.

Each image will come with a certificate of authentication whether it is a limited addition print or not.

Also, remember that when you purchase an item in the Exhibition section, it is a limited edition and only a certain number of them can be printed.

All images are printed on Archival Fine Art printing papers.

All Vintage items are one-of-a-kind in our gallery and can not be replaced.