MacArthurAntiques' Shop Policies
Welcome to MacArthur Antiques.
Below are the shops policies, please read before purchasing. If I have not answered any questions you have in my policies, please do not hesitate to convo me.
All major credit cards are accepted, I accept PayPal, layaway and Etsy gift coupons. Any other form of payment may be accepted so just ask if you are not sure.
The buyer is responsible for paying any tax liability in their own country
► PayPal / Credit Card
Credit card payments are processed through PayPal, however no PayPal account is required. To pay by credit card, please follow the steps below:
1. Click "Pay with PayPal" at the end of the checkout process.
2. Now you are at PayPal. Click "Continue" to pay with a credit card if you don't have a PayPal account.
3. Enter your credit card and personal info. Click "Review Order and Continue."
4. Review your order. If everything is correct, Click "Pay (USD/GBP amount) Now."
Please make out Postal Orders to Ryan MacArthur & get them crossed for security.
I ship worldwide through Royal Mail or an International Postal System. Shipping prices are as close to actual shipping costs as possible with no extra charges for handling or packaging.
Unfortunately, I cannot be held responsible for items lost or damaged in shipping. Insurance is available at an additional cost. Please contact me for a quote.
Orders are shipped within 72 hours of receipt of payment. Estimated shipping times are as follows:
Europe: 2-14 days
US & Canada: 3-21 days
Rest of World: 3-30 days
The buyer is responsible for any customs duties or fees that may apply.
Upon request I would be happy to provide you with a proof of shipment.
Refunds and Exchanges
With older used vintage items, they will show some level of wear. An item may have a flaw that I don't see, or I may not consider something a flaw and not mention it so I accept returns. Please let me know if there is a problem with an item within 7 days of receipt, and I will do everything possible to correct my mistake.
Your satisfaction is very important to me. If your order does not meet your expectations, please contact me immediately to arrange a return. Returned items must be received within 7 days of delivery, and in the same condition in which they arrived. After I have received your returned item, a full refund of your purchase price will be made to your PayPal account within 24 hours. Shipping costs will not be refunded.
Additional Policies and FAQs
INTERNATIONAL CUSTOMERS PLEASE READ
Due to customs, the delivery time is unpredictable and varies greatly(sometimes taking up to 3 weeks or longer).
Please don't hold it against me as I have no control over this.
If you'd like your package sooner, please let me know so we can give you a faster shipping method quote.
Buyers are responsible for any duties/customs charged by their country, if applicable, which would be paid separately to their customs dept. at time of delivery. I have no control over that and my shipping charges are just shipping cost.
If you have any other questions regarding any matter, please do not hesitate to convo me.
Thank you - Ryan
31 Prospect Street
Last Updated July 19, 2014