Announcement “I like to think Machado are for those who like to have their feet on the ground and their heart in the clouds.”
“I like to think Machado are for those who like to have their feet on the ground and their heart in the clouds.”
"Because feet measures are the Achilles' heel of selling shoes online,
you must find exactly what your number is on my scale. This is very
simple to do: just place your foot on a sheet of paper and draw a line
around it, measure from the point of the toe to the back of the heel,
and then just make the comparison with the scale that always
accompanies every shoe.
For higher accuracy and better fit, you can measure both feet"
In case there's something you don't understand or if you have any doubts about my shop policies, please send me an email to : machadoshoes [!at] gmail.com
Accepted payment methods
If I haven't received the Paypal confirmation of payment in 3 business days the trasaction will be cancelled and the item(s) will be relisted.
PORTUGAL : I only ship with registered priority mail (with traking number).
(up to 499gr : €3,00 )
(between 500gr and 1999gr : €5,00 )
(between 2k and 2999kg : €7,00 )
EUROPE: I only ship with registered priority mail (with traking number and delivery confirmation).
(up to 499gr: €9,00 )
(between 500gr and 1999gr : €11,00 )
(between 2k and 2999kg : €16,00 )
EVERYWHERE ELSE: I only ship with registered priority mail (with traking number and delivery confirmation)
(up to 499gr : €11,00 )
(between 500gr and 1999gr : €18,00 )
(between 2k and 2999kg : €27,00 )
Shipping will be made to the address provided by Etsy and not the one on your Paypal. Please make sure that the address you select for delivery is the one you expect the item to be shipped to.
Portugal: 1/2 working days
Europe: 5/7 working days
EVERYWHERE ELSE: 7-21 working days
Delivery time varies and depends solely on the post office so I cant`t give you an exact time frame. Sometimes unexpected delays may occur.
Please note that I can`t be responsible to what happens to your package after I shipped it!
Refunds and Exchanges
For this, please contact me within 5 business days after receipt.
Return shipping is your responsibility.
Additional policies and FAQs
I work with extreme care, patience and attention but leather is an uneven material by its nature. Its surface may have particularities that should be seen as signs of authenticity. I generally treat leather for enhanced elasticity, resistance and surface appearance. These products (wax, oil, silicone) may have a specific smell in the beginning that generally vanishes with time.
I do my best to take realistic pictures, using daylight and computer processing so the photos are as similar as possible to the reality. However, it is obvious that slight differences will still exist.
If you like my work but do not find in my shop the size you are wearing, I would be happy to keep you update with the shoes in your size that I will make in the future. So please feel free to send me an email with your information (name, email, shoe size according to Machado measuring system).