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Anonymous on Jan 6, 2013
5 out of 5 stars
Lovely hat, thank you!!
Anonymous on Nov 18, 2012
5 out of 5 stars
View all 15 reviews 3 of 15 reviews
Last updated on September 26, 2011
Welcome to MadHatterFacinators. If there is anything you have questions about, do not hesitate to ask. Thanks for shopping.
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
I require Pay-Pal payments to be made the same day as purchase is made. If you would rather pay by money order please contact me before you make a purchase and we will discuss payment arrangements.
I ship everything First Class through USPS . It will take 7-10 days to recieve shipment. If you would like something sooner please message me and I can have your package sent priority or overnight for the extra fees. I will always have a delivery confirmation on my packages that is no cost to you. I do not insure my packages and will not unless I am messaged. All orders will be sent out the next day unless it is purchased on Saturday, then I will send the order out on Monday.
Refunds and Exchanges
I will only offer a refund for something within 7 days of you recieving your shipment. For example: If you recieve something on a Friday and it is damaged or not what you expected, return the package to me and also message me by the following Friday to get a refund. I DO NOT REFUND SHIPPING, only the cost of the item you purchased will be refunded. Also day 1 of the alotted 7 days will be counted when I recieve the delivery confirmation on the package; For example: If the post office delivers your package to your address on Friday and you cannot pick it up until Saturday, Friday will still be counted as the delivery day. If a package gets lost in the mail or you do not recieve your package a month from the day you placed the order, I will fully refund your money including the shipping.
Additional policies and FAQs
I am now offering custom orders, such as fascinators and hair flowers. If you would like something custom made for you please contact me through etsy and we will discuss the details and pricing. Thanks so much.