MadameRoCouture

Madame Ro Couture

Oklahoma City, Oklahoma · 2 Sales

MadameRoCouture

Madame Ro Couture

Oklahoma City, Oklahoma 2 Sales On Etsy since 2013

Shop owner

Madame Ro

Contact

MadameRoCouture is taking a short break

Loading
Madame Ro

Contact shop owner

Madame Ro

Shop policies

Last updated on July 6, 2013
Welcome to the world of Couture! Glad you decided to come and check out my shop. I will do my best to give you exceptional customer service and make your transactions, question/concern as smooth as possible.

Accepted payment methods

Returns and exchanges
If you are unhappy for any reason, please contact me - I want very much for you to be satisfied with your purchase! I will accept returns for refund (excluding costs of shipping) within 14 days of purchase on non-custom orders. Items must be returned undamaged in the original packaging. I cannot be responsible for damage or loss during shipping - so if that is a concern please contact me - I will be happy to quote you an insurance cost for your package. The Post Office is usually pretty reliable - but not perfect. If your return is because of an error that Madame Ro Couture has made then we will not charge for additional shipping.

All custom items are non-refundable.
Payment
Payment method will be through PayPal and payments must be made the same day as purchase.

If you would like to order more than one of the same item please message me and I will create a custom order for you.

Volume Discounts and other Coupon Codes - They must be put in during the checkout process - I cannot go back after the order is placed and refund the coupon amount.

PRIVACY POLICY: As a member of the online shopping community myself, I care very much about how my own info is treated, and I treat my customer's info in the same manner I would want for my own info. I will not share your personal info (name, address, etc) with anyone. If you request a custom order, I will identify it with your Etsy username only. I do not have access to your credit card numbers or Paypal information.
Shipping
I generally ship by USPS Monday through Saturday - and will try ship your order within 3 days of payment clearing. Most orders ship next day - I know I like to get my orders as quickly as possible - so try to do the same for you! Convo me prior to placing your order if you have a time restriction or would like to upgrade to quicker shipping.

If you would like combined shipping please send me a message prior to ordering so I can send you an invoice for the adjusted rate. (for US only)

If you would like to add shipping insurance to your order please email me prior to ordering
Additional policies and FAQs
About our rubber stamps: Our stamps are deep etch rubber stamps made with a proprietary blend of natural gum rubber (made here in the USA). Our stamps can also be used with any type of crafting inks on a variety of papers, fabrics, metal or glass; you can even stamp clay or emboss velvet. With our stamps you will be able to appreciate the quality and versatility.

Diva Glam stamps come mounted on EZ-Mount Foam that will need to be trimmed before use. Designed for use with acrylic blocks.

Diva Glam Angel Policy:

Diva Glam Stamps (DGS) is an Angel Company. Our products are meant for personal, non-commercial use as all of our designs and images are copyrighted. Finished creations made with Diva Glam stamps may be sold only by the license holder, on a small scale, per-item basis. You may NOT mass produce any items bearing DGS image(s).

All DGS products are copyrighted and are protected under United States of America and international copyright law. This Angel Policy (Policy) grants limited permission (a license) to purchasers (You) of DGS products made under license by DGS to create hand-made artwork for sale on the following terms and conditions of this Policy:

1. Each project should be crafted by the individual and, if an DGS stamp is used, the project must be hand stamped.

2. Any artwork created using DGS products must not infringe third-party copyrighted material. The artist must accept full responsibility for his or her artwork.

3. Electronic, mechanical, freehand, or graphic reproduction (such as scanning or photocopying) is strictly prohibited.

4. You indemnify, and must keep indemnified, DGS from and against any and all loss or damage of any kind (including liability to a third party) suffered or incurred by DGS arising from, or in connection with, your use of the DGS products.

5. You may not use the DGS products or any hand-made stamped work, for the purpose of creating logos and company trademarks.

6. DGS may amend its policies governing the use of its copyrighted designs and images, including the Angel Policy, at any time. Amendments to such policies are effective upon publication unless otherwise noted and will be posted on the DGS blog/website. We reserve the right to deny or terminate permission to use DGS products with respect to any particular person.

7. DGS stamps or printouts may NOT be swapped, shared, copied, sold, traded or otherwise redistributed, nor may they be used in the creation of physical stamps or non-paper craft items of any kind.

8. You may not post uncolored DGS images or DSG pre-colored images on your website or, blog, Facebook page, Pinterest, or any social media sites unless each image is credited to Diva Glam, contains a link to that item's page in our shop, and is covered by our watermark that effectively prevents the illegal copying and/or redistribution of the image.

*** If you are interested in using any of our Diva Glam images for purposes other than paper crafting you need to contact me regarding LICENSING -NO EXCEPTIONS. we do charge a licensing fee for use of any image when used commercially (i.e. on T shirts, cups, giftwares, magnets, tote bags, etc)

for questions regarding Diva Glam Stamps or to inquire about licensing contact:
Rochelle Wilson
glamcraftsinc [!at] gmail.com