MaddiesMinions' Shop Policies
The Sock Minions started out of love for my mother and my daughter. My mother battled terminal cancer for 9 years and was ill. She loved crazy socks and wore them daily. They brightened her day just a little. My daughter has always wanted little friends to call her minions. Me, I love to make things and help people, so the cancer fighting Minions were born.
Payment will be accepted in the form of Paypal and Direct Checkout. Buyers using Paypal must have a verified Paypal address. If you have any questions or concerns regarding this policy please let me know. I am no longer accepting Money Orders as of 4/15/2012
All of my I items are carefully packaged and shipped via USPS within three to four business days at the latest.
If you would like an item, but are not within my shipping profiles, please contact me for costs. ( Shipping includes delivery confirmation in the U.S.)
***Shipping includes packaging and handling. I do at times reuse packaging.
To avoid any misunderstanding, please note that importing goods from another country can mean that your national Customs authorities may charge you Customs Duty and/or other additional related taxes (for example a Value Added Tax or a Purchase Tax). You, as the importer, are responsible for paying any such taxes. I have no control over what taxes you may be charged by your own national tax authorities. I am not responsible for compensating you for payment of any such taxes. If you do not know how much (if any) import tax you might have to pay, please check with your local tax authorities before purchasing from my shop.
International buyers usually receive packages in about 14 business days from shipping date, but it could take up to 6 weeks.
U.S. usually receive their packages within 3-5 business days of shipping.
Please contact me if you would like to purchase insurance for any of your packages.
Refunds and Exchanges
Please contact me if you are unhappy with your order I will do everything I can to make it right.
Refunds do not include shipping and item must be returned with in 10 days of receiving the items. Buyer must pay for return shipping.
Item must be in original condition. Again, please contact me if there is a problem.
Additional Policies and FAQs
BABY FRIENDLY ITEMS:
If you need an item without the buttons let me know. I will happily replace the buttons with felt to make them baby safe.
Please always supervise babies and small children when they are playing with these items! My toys are designed to last, however, they are not designed for children who play with their toys in a rough way. Please keep this information in mind when purchasing.
CUSTOM ORDERS: If you have an idea for an item but don't see it contact me. We can work together to make your item happen!!!
FEEDBACK: I love to get feedback! I always respect a customers' right to privacy, and the decision to leave feedback is certainly up to you. But I greatly appreciate you taking the time to leave a comment if you're happy with your purchase. :) I would also love to know how you found me! Let me know in an e-mail or convo!!!
If you are not satisfied with your purchase please contact me and let me know before posting negative or neutral feedback!!!!! This type of feedback hurts small businesses and more often then not, solutions can be found to make everyone happy!!! (YES, I want my customers to be happy!!!)
Please respect my prices. The dolls, plush and art are made by hand. If you look around I believe that you will find that my prices are reasonable. You can follow me on FB for sale information and coupon codes. I currently do not do wholesale orders.
Last Updated November 3, 2012