MadeByAeo

Plushie artist and pattern maker! Plushies

Mountain View, California On Etsy since 2010

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

MadeByAeo

Plushie artist and pattern maker! Plushies

Mountain View, California | 475 Sales

Shop owner

Contact

Announcement    Due to the pandemic/COVID-19, there may be delays regarding your order. My local post office is also experiencing delays due Postmaster Louis DeJoy, put into place by Trump to sabotage USPS.

Please read my shop policies before ordering and double-check that my processing times are within your timeline.

https://www.etsy.com/shop/madebyaeo/policy

Announcement

Last updated on Aug 12, 2020

Due to the pandemic/COVID-19, there may be delays regarding your order. My local post office is also experiencing delays due Postmaster Louis DeJoy, put into place by Trump to sabotage USPS.

Please read my shop policies before ordering and double-check that my processing times are within your timeline.

https://www.etsy.com/shop/madebyaeo/policy

Items

475 Sales
 

All Items

Aeo

Contact shop owner

Aeo

Reviews

Average item review
5 out of 5 stars
(166)
See reviews that mention:
quality 50 shipping 29 customer service 24

About MadeByAeo

Sales 475
On Etsy since 2010

Where originality and uniqueness thrive.

Sleepy Puppy Plushies was created January 25th, 2012, and became Made by Aeo on September 13th, 2016.

Shop members

  • Kim Baerwaldt

    Owner, Creator, Designer

    Hi! I'm Aeo, I work as a Senior Customer Care Specialist in mobile gaming at night, but during the day I craft! Twitch.tv/Aeo Twitter.com/MadebyAeo Instagram.com/MadebyAeo

  • Prism

    Assistant

    Imma bird! You can follow my adventures on Twitter by searching for #Prismbird. I keep Aeo from having anxiety attacks as I'm a true Emotional Support animal prescribed by Aeo's psychologist. We support openly talking about mental health!

Production partners

  • Evermine

    OR, United States

    This company prints my images onto coasters for me!

  • Pure Buttons

    United States

    https://www.purebuttons.com/ Pure Buttons simply makes my art into buttons for me.

  • Spoonflower

    United States

    www.spoonflower.com I get my fabric and my stickers printed from Spoonflower. Everything is my design and I sew/cut everything for the finished product.

Shop policies

Last updated on April 10, 2020
I promise that I will reply as soon as possible and respond to your questions and inquiries honestly and professionally.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
If unsatisfied in any manner please email me. I do my best to describe and photograph my items as accurately as possible.

I cannot accept worn or washed merchandise for returns.

Customer satisfaction is of the utmost importance and I am always eager to answer any question or concerns. Refunds are considered on an individual basis. I will not refund a purchase if you buy without reading my processing times. Buying a listing with 3-4 week processing time and expecting it in 2 weeks is not a valid excuse for a refund.
Payment
PayPal and direct checkout only.

Should you have any problems with the payment process, please contact me.

By purchasing you have agreed to my processing times and shipping costs. Sometimes stuff comes up and life happens but please know that I will never give anyone anything that I didn't feel like I put my 110% into. Sometimes things take a little while due to these popping up in every day life.

Payment plans can be discussed in which I require a 5% addition in the total to cover all fees and I must have the final payment before I work on the item. If I have purchased materials for your order only a partial refund is given and if work has already been done on the said item then no refund will be given. Only if no work or no materials have been purchased will I be willing to give a 95% refund.
Shipping
Shipping is done in the cheapest manner possible while still protecting your purchase to the fullest extent. I only use USPS.

Expect your purchase to arrive in a padded envelope or a sturdy box, inside a sealed bag or folded bag. Tracking numbers are included for any DOMESTIC purchase. Also, please ensure that your address submitted during checkout matches your PayPal address.

International orders do not receive a tracking number! If you would like a tracking number for an order for outside of the USA I will create a custom listing for you to pay for the tracking number separately! Tracking numbers for overseas cost upwards of 15-25$+ on top of the previous shipping cost.

It is not my responsibility to send your package and have it arrive before a specific date (birthday, anniversary, etc). I will abide to my own processing times to the utmost of my abilities but it is your responsibility to purchase the item within the needed time frame and if needed sooner you must purchase the rush order listing if offered. Rush orders can be bought at 20$ to have the item ship in 2-3 weeks and 35$ to ship in 1-2 weeks.

Ship by date does not include the time it takes in the mail.
Additional policies and FAQs
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Q & A:

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Q: Do you have any pets? I'm allergic and I don't think I can buy from you if you have pets!
A: I have a black cat that is generally not allowed near my crafting area. I also have a Pineapple Green Cheek Conure and her feathers can get anywhere, I cannot 100% guarantee allergy-free.


Q: Did you find the patterns that you use or do you make them yourself?
A: If a listing has no additional information about the pattern it is completely and 100% by me. I will include a link to the artist's shop and other information if I use someone else's pattern, this is a rare occasion, however.


Q: Are you able to accept payment plans?
A: Yes! I do add 5% to cover Etsy/Paypal fees, however.


Q: Can I resell the item I bought from you?
A: I really don't like it if you do, but if you need to, please consider selling it back to me!


Please message me if you have further questions!