MadeByAeo

Plushie artist and pattern maker!

Austin, Texas
| 977 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Due to the pandemic and the incoming Holiday season, there may be delays regarding your order. The USPS is incredibly inundated with packages and I appreciate your patience!

Please read my shop policies before ordering and double-check that my processing times are within your timeline.

https://www.etsy.com/shop/madebyaeo/policy

Announcement

Last updated on Sep 1, 2022

Due to the pandemic and the incoming Holiday season, there may be delays regarding your order. The USPS is incredibly inundated with packages and I appreciate your patience!

Please read my shop policies before ordering and double-check that my processing times are within your timeline.

https://www.etsy.com/shop/madebyaeo/policy

Items

977 Sales

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Aeo

Contact shop owner

Aeo

Reviews

Average item review
5 out of 5 stars
(344)
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About MadeByAeo

Sales 977
On Etsy since 2010

Sleepy Puppy Plushies was created January 25th, 2012, and became Made by Aeo on September 13th, 2016.

Shop members

  • Kim West

    Owner, Creator, Designer

    Hi there, I'm Aeo! Twitch.tv/Aeo Twitter.com/MadebyAeo Instagram.com/MadebyAeo

  • Prism

    Assistant

    Henlo! You can follow my adventures on Twitter by searching for #Prismbird.

Production partners

  • Evermine

    OR, United States

    This company prints my images onto coasters for me!

  • Pure Buttons

    United States

    https://www.purebuttons.com/ Pure Buttons simply makes my art into buttons for me.

  • Spoonflower

    United States

    www.spoonflower.com I get my fabric and my stickers printed from Spoonflower. Everything is my design and I sew/cut everything for the finished product.

Shop policies

Last updated on May 10, 2022
I promise that I will reply as soon as possible and respond to your questions and inquiries honestly and professionally.

My plushies are safe for children 12 years old or older. Giving my plush to anyone younger is at your own risk unless otherwise stated as safe on the listing.

Please note: My patterns and the PDF instructions are only available in English and I do not offer translation services.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
If unsatisfied in any manner please email me. I do my best to describe and photograph my items as accurately as possible.

Customer satisfaction is of the utmost importance and I am always eager to answer any question or concerns. Refunds are considered on an individual basis within 24 hours since purchasing an item from my shop.
Payment
PayPal and direct checkout only.

Should you have any problems with the payment process, please contact me.

By purchasing you have agreed to my processing times and shipping costs. Sometimes stuff comes up and life happens but please know that I will never give anyone anything that I didn't feel like I put my 110% into. Sometimes things take a little while due to these popping up in every day life.

Payment plans can be discussed in which I require an 8% addition in the total to cover all fees, and I must have the final payment before I work on the item. If I have purchased materials for your order, only a partial refund is available. If work has already been done on the item, then no refund will be given. Only if no work and/or no materials have been purchased will I be able to give a 90% refund. I retain 10% for my time.
Shipping
Shipping is done in the cheapest manner possible while still protecting your purchase to the fullest extent. I only use USPS.

Expect your purchase to arrive in a padded envelope or a sturdy box, inside a sealed bag or folded bag. Tracking numbers are included for any DOMESTIC purchase. Also, please ensure that your address submitted during checkout matches your PayPal address.

International orders do not receive a tracking number! If you would like a tracking number for an order for outside of the USA I will create a custom listing for you to pay for the tracking number separately! Tracking numbers for overseas cost upwards of 15-25$+ on top of the previous shipping cost.

It is not my responsibility to send your package and have it arrive before a specific date (birthday, anniversary, etc). I will abide to my own processing times to the utmost of my abilities, but it is your responsibility to purchase the item within the needed time frame, and if needed sooner you must purchase the rush order listing if offered. Rush orders can be bought at 20$ to have the item ship in 2-3 weeks, and 35$ to ship in 1-2 weeks.

Ship by date does not include the time it takes to be shipped to you.
Additional policies and FAQs
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Q & A:

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Q: Do you have any pets? I'm allergic and I don't think I can buy from you if you have pets!
A: I have three cats that are not allowed in my office. I also have a parrot and her feathers can get anywhere. I cannot 100% guarantee allergy-free.


Q: Did you find the patterns that you use or do you make them yourself?
A: If a listing has no additional information about the pattern then it is completely and 100% by me. I will include a link to the artist's shop and other information if I use someone else's pattern.


Q: Are you able to accept payment plans?
A: Yes! I do add 8% to cover Etsy/Paypal fees, however.


Q: Can I resell the item I bought from you?
A: I really don't like it if you do, but if you need to, please consider selling it back to me!


Please message me if you have further questions!