Close

MadeByDeb3's Shop Policies

Welcome

WELCOME TO MY SHOP, I HOPE YOU WILL ENJOY LOOKING.

Payment

ALL PAYMENT ARE THROUGH PAYPAL ONLY. YOU CAN PAY BY CREDIT CARD VIA PAYPAL AND DON'T NEED AN ACCOUNT WITH THEM.

Shipping

DUE TO ME BEING IN THE UK I WILL BE USEING INTERNATIONAL SHIPPING WHICH CAN BE QUITE FAST, BUT THERE CAN BE PROBLEMS AND DELAYS THAT I CANNOT HELP. IF THERE ARE ANY PROBLEMS THEN I WILL TRY MY BEST TO SORT OUT ORDERS NOT RECIVED AS SOON AS I CAN.

ALL MY ORDERS WILL BE SENT FIRST CLASS FOR UK ORDERS NEXT WORKING DAY DELIVERY VIA ROYAL MAIL.

ORDERS OUTSIDE OF THE UK I WILL BE USEING AIRSURE WHO ARE VERY GOOD. I WILL ONLY SEND MY ORDERS OUT WHEN I HAVE RECEIVED FULL PAYMENT AND HAVE RECEIVED CONFIRMATION OF THIS.

MY DELIVERY AMOUNTS DO NOT INCLUDE INSURANCE OR ANY TRACKING, RECORDED OR SIGN FOR. IF YOU WOULD LIKE TO HAVE YOUR ORDER SENT REGISTERED POST, WITH TRACKING OR SIGN FOR THEN PLEASE PUT MESSAGE TO SELLER AS YOU CHECK OUT, AND THE BUYER WILL HAVE TO PAY FOR THIS.

FOR ORDERS PURCHASE OVER SEAS USA/CANADA/EUROPE, AIRSURE DOES DO PRIORITY HANDLING, ONLINE TRACKING. DELIVERY CONFIRMATION, THIS SERVICE COSTS $8 WHICH THE BUYER WILL HAVE TO PAY FOR. IF YOU WOULD LIKE THIS SERVICE THEN PLEASE LEAVE A MESSAGE TO SELLER AS YOU CHECK OUT.

I AIM TO SHIP ALL ORDERS WITHIN 2 DAYS AND WILL CONTACT YOU WHEN I HAVE SHIPPED.

CAN YOU PLEASE CHECK THAT I HAVE ALL YOUR DETAILS AND THAT THEY ARE CORRECT FOR POSTAGE AND FOR ETSY.

OVERSEAS ORDERS MAY BE LIABLE FOR CUTOM DUTIES AND TAXES ON ITEMS SHIPPED FROM OVERSEAS. THESE CHARGES ARE THE RESPONSIBILITY AND PAID FOR BY THE BUYER.

Refunds and Exchanges

I DO WELCOME RETURNS FOR A REPLACEMENT OR REFUND WITHIN 7 DAYS OF RECEIPT OF YOUR ORDER. ITEM MUST BE UNWORN AND IN ORIGINAL PACKAGEING. I DO NOT REFUND THE POSTAGE UNLESS THERE IS A FAULT. EARRINGS CANNOT BE RETURNED DUE TO HYGEINE REASONS.

IF AFTER 30 DAYS YOU HAVE NOT RECEIVED YOUR ORDER I WILL OFFERE A REPLACEMENT OR REFUND OF YOUR ORDER.

Additional Policies and FAQs

ALL MY ITEMS ARE CHECKED BEFORE SHIPPING AND I ONLY USE GOOD QUALITY ITEM TO MAKE MY JEWELLERY WITH.

WHEN I TAKE PICTURES OF MY ITEMS FOR SALE I ENLARGE THE ITEMS FOR YOU TO SEE THE BEADS AND FINDINGS UP CLOSE.

IF YOU WOULD LIKE SOMETHING IN MY SHOP IN A DIFFERENT COLOUR OR SIZE OR SOMETHING SPECIAL MADE THEN PLEASE CONTACT ME. THESE ITEMS MAY TAKE LONGER TO MAKE AS I MAY NEED TO ORDER MORE BEADS AND MATERIALS DEPENDING ON WHAT YOU HAVE ORDERED. I WILL CONTACT YOU WITH ALL THE INFORMATION.

IF AN ITEM OF JEWELLERY IS FITTED WITH A MAGNETIC CLASP IT WILL NOT BE SUITABLE FOR A PERSON FITTED WITH A PACEMAKER OR FOR AN EXPECTING MUM. IF YOU LIKE THE ITEM AND WOULD LIKE THE CLASP CHANGED PLEASE CONTACT ME I CAN DO THAT FOR YOU.

Last Updated February 6, 2012