MadebyBellez

This Privacy Policy describes how MadebyBellez collects, uses, and protects your personal information when you purchase from or contact this shop through Etsy.

For the purposes of EU data protection law (GDPR), I, Annabelle of MadebyBellez, am the data controller of your personal information.

You may contact me via Etsy messages regarding any privacy concerns.

1. Personal Information I Collect

When you place an order or contact me, Etsy provides me with certain information necessary to fulfill your purchase, including:
• Your name
• Email address
• Postal address
• Payment details (processed securely by Etsy)
• Details of the product you are purchasing

You may also provide additional personal information if you contact me directly for custom orders or support.

I do not have access to your full payment card details.

2. Legal Bases for Processing (GDPR Article 6)

Under GDPR, I rely on the following lawful bases to process your personal data:

Contractual necessity
To fulfill your order, provide customer service, and resolve disputes.

Legal obligation
To comply with tax laws, record-keeping requirements, or lawful government requests.

Legitimate interests
To improve my services, prevent fraud, and maintain shop performance, provided those interests are not overridden by your rights.

Consent
Where you have provided consent (for example, contacting me directly).

3. How Your Information Is Used

Your personal information is used only to:
• Process and ship your order
• Communicate with you about your purchase
• Provide customer support
• Comply with tax and legal obligations
• Improve shop operations

I do not sell, rent, or trade your personal information.

4. Information Sharing

I share your information only when necessary:
• Etsy – To operate my shop and comply with Etsy’s Seller Policy
• Shipping providers – To deliver your order
• Payment processors – Etsy processes payments securely
• Legal authorities – If required by law

These providers process your data in accordance with their own privacy policies.

5. Data Retention

I retain your personal information only as long as necessary to:
• Fulfill your order
• Comply with tax and legal record-keeping requirements
• Resolve disputes

Typically, order information is retained for up to 6 years for tax compliance purposes (as required under EU/German regulations when applicable).

6. Your Rights Under GDPR

If you are located in the European Union, you have the right to:
• Access the personal data I hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to processing
• Request data portability
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact me via Etsy messages.

7. International Transfers

If I operate outside of the EU, your information may be transferred outside the EU via Etsy’s platform. Etsy complies with applicable data protection laws regarding international transfers.

When operating within Germany or the EU, data will be processed in accordance with EU data protection standards.

8. Data Security

I take reasonable steps to protect your personal information. However, I rely on Etsy’s secure systems for payment processing and data storage.