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Reviews
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Betty on Oct 5, 2021
5 out of 5 starsI have ordered a couple of these personalised baubles, one for a silver wedding gift and one as a keepsake for the school Christmas tree when my children left. They are so lovely! They are quite big but plastic so very light weight and won't break. They are great for any message and will buy again next time a suitable occasion comes up.
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jennydenman3 on Apr 18, 2021
5 out of 5 starsThis is a really beautiful item, well made and lovely fast delivery. Thank you so much, I’m really pleased
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aimeepp on Mar 6, 2021
5 out of 5 starsLovely design and my friend who I bought it for thought it was fab. Thank you!
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Olivia on Jan 23, 2021
5 out of 5 starsReally lovely item, great size and made a lovely gift for the bride to be getting married away from home
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Olivia on Dec 16, 2020
5 out of 5 starsCouldn’t recommend Natalie enough. She went above and beyond for me making wedding favours for my wedding. So helpful and responsive to my many messages and even chased up the delivery when it was delayed! The baubles were wonderful!
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Pepakura World on Nov 18, 2020
5 out of 5 starsBeautifully made and wrapped, exactly what I was looking for xx
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Abbey on Nov 12, 2020
5 out of 5 starsGood quality and size. Will make a lovely gift. Thank you very much.
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Daisyjkl on Oct 7, 2020
5 out of 5 starsI’m absolutely in love with this personalised Christmas decoration! Amazing quality and the perfect Christmas present!!
About MadebyHeapey
We are passionate about creating personalised gifts with lots of love and care
The idea for the business all came about after my own wedding in 2017. I was one of those brides that had to be involved with every detail. After two full years of planning I felt a bit lost that I was no longer thinking about all the small details that needed finalising or I was no longer watching say yes to the dress. I love everything about weddings and I can't wait till my friends get married so I can help them with all the design and planning.
With coming from a design background and making all my own wedding favours, invites, table plans and stationary I thought what better way to help others by offering my services in something I am very passionate about and have a first hand understanding of being that nervous bride myself who wanted my big day to be perfect.
So I decided to set up a small business where I could carry on my secret love for weddings, but this time to help YOU make your day extra special with all the tiny little details that I obsessed about. I love to create meaningful pieces for all occasions whether it be for weddings, baby showers, birthdays or any other events.
Shop members
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Natalie Pilling
Owner
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
How long does shipping take?
Shipping takes 3-5 working days after the product has been made to order
Where is my order?
Once your order is placed you will receive an email confirming the estimated arrival date. You will also receive an order number. Another email confirmation will be sent when your order has shipped. If you did not receive a shipping confirmation, please contact us.
Can I place a urgent order?
Of course. If the order is urgent then email us at madebyheapey@gmail.com and we will happily let you know if we can turn it around faster for you
What if I need to amend my order?
You have only 24 hours to notify us should you wish to change your order, as we start production the following day. Any issues please contact us at madebyheapey@gmail.com if this is the case.
Do you accept refunds?
If you have a issue with your order please contact us and we will look into this for you
What do you class as a business day?
We consider a business day to be Monday through Friday excluding National Holidays.