MadenDesigns' Shop Policies
Welcome to MadenDesigns! Please know that each personalized item must be paid for before it is shipped. Please allow at least 10-15 business days for all custom orders to be shipped. If you need something shipped sooner, please let me know. These items are assembled with the utmost care, and are made just for your order! Please know that because these products are handmade, no two will be exactly alike and may vary slightly.
I accept Credit/Debit payments through PayPal, Money Orders and Certified Checks. Those wishing to send a money order or certified check must do so before the item will be shipped. Please contact me for an address.
I will send all items USPS First Class unless requested otherwise.
Once a package is mailed and I have marked it as shipped, I am not responsible. If you wish to buy insurance, please tell me before your package is shipped.
Refunds and Exchanges
All sales are FINAL on personalized and custom work as those items were completed specifically for the customer requesting them. If an item is something that I can potentially restock, then I will consider a return. The customer must agree to pay for return shipping.
Last Updated May 6, 2011