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MagicalTails' Shop Announcement

Shop will be closing and moving into my other store! http://www.TheMagicSleigh.etsy.com

Porcelain Fantasy Art Figurines Hand Sculptured high-fired Porcelain, by Florida artist Pamela Fleming .
Visit my other Store for Unique Porcelain Ornaments of most dog and cat breeds


MagicalTails' Shop Policies

Welcome

Welcome!
I am a member of Etsy For Animals
10% of ALL proceeds this year goes to
Tails of the Tundra
http://www.siberescue.com/

Custom Orders~~~~Please allow 3-4 weeks for delivery of CUSTOM work due to- drying times of the clay body and several firings of the clay in the kiln. Custom orders must be allowed more time and will be shipped upon the date completed,

Payment

Payment

All payments are due within 7 days of orders. If I do not receive payment within 24 hours, I send a message reminder.

Shipping

I will be shipping all orders next business day,

Jewelry is sent first class next business day, both internationally and domestically.

Prints are sent First class both domestically and internationally

My ready to ship items will be shipped within 1 post office business days.

USA :
I ship USPS . If you would like us to do an upgrade just let me know and I will charge you the difference.

INTERNATIONAL BUYERS-Please be patient, as packages mailed First Class can take 2-3 weeks sometimes, as they can get caught up in customs. I am not responsible for any additional customs fees that may be incurred. Special Note about First Class International: First Class International is the cheapest way to mail packages overseas and to Canada. I have had good luck with this service but you should know that you can't track or insure packages with First Class service from USPS. This is a risk that you the buyer are taking when choosing this service. If you prefer to use Priority mail, please contact me before purchasing.

***IMPORTANT! I cannot mark any International packages as a "gift" on the customs form. Asking any Shipper (Business or Personal) to write "Gift" on a Customs Form, when your country's rules say it is not a Gift, is a violation of the law.
http://codes.lp.findlaw.com/uscode/13/9/305

Refunds and Exchanges

I want you to be happy with every item that you add to your collection, so returns are accepted with in 30 days. If you are unhappy with your art simply notify me via e-mail and return the item (at your expense in original shape and packaging). Once I have received the package, it will be replaced with a similar priced item of your choice.

Additional Policies and FAQs

Additional Policies and FAQs

Special Orders always welcomed, please contact me.
©2010 - 2011 Pamela Fleming - All work on this site is the work of Pamela Fleming and protected by copyright laws. No work may be reproduced without permission. For more information on use, contact the artist.

Last Updated October 15, 2011