Accepted payment methods
Returns and exchanges
Our beddings are custom made. No returns accepted. Order processing occurs in 3 phases.
Receive, Make and Send. ONE BY ONE.
• Please be advised that ensuring that the order is correct is the responsibility of the customer just as creating your order is our responsibility.
• Our bedding is customized for each customer. Therefore, we do not accept any returns. This applies to everyone equally. So please verify that the size is correct and whether it satisfies your needs and likes. If you're not sure about something please convo us we'll be happy to help you.
• Since our beddings are made to order we can make whatever size you'd like to get. PLEASE convo us if you have a certain size and we'll assist you.
• PLEASE CHECK THE DETAILS before placing an order. We're not responsible for mistakes made by customers when ordering.
• If you receive a bedding that has any defects, please let us know within 3 CALENDAR DAYS of delivery. We'll fix the error and send it back to you.
• PLEASE READ THE DESCRIPTIONS THOROUGHLY and check the quality, sizes, materials and colors. We make and send you beddings using the same exact materials indicated on our product detail pages that you've ordered from.
• Please be advised, purchasing on the internet has its own risks and colors on each monitor may look different than in person.
More payment details are available by visiting the following link : http://www.etsy.com/blog/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account/
Once we receive the order the item will be in production within a few hours and won't be able to cancel after that.
++++ FAST SHIPPING ++++
✿ Bedding :
We ship our beddings worldwide through FedEx or DHL express mail services. To US, It normally takes 1 - 3 business days to receive once it’s shipped. To other countries it will take about 3 - 7 business days. *The receiver's phone number is required. Please leave us a note with your phone number when you place an order.
✿ Cushions / Bedding:
Cushions and beddings that ship from US ship via USPS Priority Mail or First Class Mail which takes 3 - 5 business days after shipping. For international orders, it will most likely take about 1 - 2 weeks after shipping but it may take longer depending on country's transit time.
- For some products there may be custom charges, depending on the country. All custom charges will be paid by the customer and we're not responsible for that.
- I expect my customers to understand the cross border shipping delays if any happens.
- Your address in Etsy is where we will ship your order, so please verify that it is correct. We are not responsible for packages lost or returned due to an incorrect address.
- We will not resend returned packages nor issue any refunds due to unknown addresses or if receiver wasn't present. Buyers will need to pay for re-shipping.
- If an item was lost or damaged during shipment we are not responsible, but will work with you to rectify the problem.