MagpieAndFoxCorsetry

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Clare Sager

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Clare Sager

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Shop policies

Last updated on April 29, 2022
Whether dyeing fabrics, sewing embellished home accents or couture corsetry, Magpie & Fox is all about texture and colour. We love customising our own textiles, through dyeing, distressing, embroidery and many other methods. We like to experiment with different materials and techniques, meaning that no two pieces are the same.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the range of items we sell, we have different returns policies - please review the subheadings below.

In the first instance, if you are unhappy with your purchase, please let us know as soon as you are able.

Postage is not refunded, except where an item is faulty, damaged or not as described.

Magpie & Fox cannot be held responsible for orders lost or damaged in the post, which is why we use insured postage options.

SCARVES:
It's really important to us that you are happy with your purchase. If you are not satisfied for any reason, please contact us within 14 days of receipt of your parcel and we will do our best to resolve the problem as soon as we can.

If you wish to return a scarf, you must do so within 14 days and the item must be returned in its original state, unworn and in its original packaging.

CUT FABRIC LENGTHS/FAT QUARTERS:
As we have cut a length of fabric for you, refunds are not issued for cut fabric lengths/fat quarters, unless the wrong item has been supplied, in which case we will refund all shipping and return shipping costs, also.

CUSTOM DYED FABRIC:
Due to the bespoke nature of these items, we cannot issue refunds on custom dye orders you commission from us.

SAMPLE CORSETS:
Sample corsets are made for photo shoots and will have been worn for a short period of time. There may be some minor damage or wear and tear, which will be noted clearly in the description. If such damage is present, this will be reflected in the price. Sample corsets are significantly reduced, compared to the price of a similar bespoke piece.

All sample corset sales are final and items can only be refunded if the piece is not as described in the listing. Any such dispute requires documented proof and that the item be returned within 7 days, unworn and with original packaging. Please contact us before returning any items.
Payment
We accept payment via Etsy's card system and Paypal. Once payment is made, we will carefully package your item and ship it within 5 working days. If you have any questions, please convo Clare!
Shipping
All delivery methods we use include cover for the cost of the item purchased. This might mean that international delivery is perhaps more expensive than you'd like, however it does give everyone peace of mind and if the actual postage charged is more than 50p cheaper than what we've charged you, we will issue you a refund for the difference (this might happen with different lengths of fabric being ordered). If your fabric order is over £100, we give free shipping, worldwide.

We post within 5 working days of receiving your order, usually at the weekend. We send confirmation when we have posted.

As the buyer, you accept all liability for customs charges.

If there's any damage to your delivered parcel and/or goods, we need you to inform us immediately. All details of damage must be recorded on delivery documentation; we must be notified of damage within 48 hours of delivery. You must keep all packaging, as this is needed to claim against the carrier.
Additional policies and FAQs
Store silks in a dry environment out of direct sunlight. You might wish to use cedar wood to help keep moths away.

Store corsets in a dry environment out of direct sunlight. Store and handle your corsets with care, as some embellishments might catch or be crushed (for example, feathers).

Our corsets are not designed for nor intended for waist training or daily wear and Magpie & Fox cannot be held responsible for any damage as a result of misuse.