MagpieandMax

Map Banners Travel Theme Decor for Nursery or Party!

4475 Sales

MagpieandMax

Map Banners Travel Theme Decor for Nursery or Party!

4475 Sales On Etsy since 2011

5 out of 5 stars
(820)

Announcement   Hi Everybody! We are making orders within about 1-7 business days right now, and US orders ship via priority shipping (1-3 business days in transit) after they're made. Let us know if you have a particular need-by date---write that in to the NOTES box when you go through checkout. :) Thanks! We will prioritize order based on the need-by dates given to us at checkout.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Please check out our stellar reviews, so you know you'll get what you want, and quickly!

https://www.etsy.com/your/shops/MagpieandMax/reviews?ref=shop_info

+++++++++++++++++

NOTE--When business is slow-ish, we can sometimes make your order quickly--it MAY go out less than 24 hours from the time of purchase. That means that there is often no time to make any changes to your order. Do let us know ALL your specifications at the time of purchase in the NOTES box, and we'll be sure to get you exactly what you wanted. Once packaged, we will not be able to remake your order OR offer refunds on your order.

If you've ordered something and changed your mind and want a refund, AFTER we've already made it (remember--we're very often making orders *as they come in* right now) , there will be a 25% "but we already made it" fee, which will be subtracted from your refund. Thanks so much for understanding the nature of "custom made banners' ---we make them just for you, to your specifications. Rather than just having one design and phrase and size, we offer MANY of each of those. So we're not pulling from ready-made stock--we're customizing your order entirely. :)

+++++++++

International orders ship via first class, which takes anywhere from 5 days to 30 days, depending on your location. Usually, on average, packages to the UK and Australia take about 7-10 business days to arrive once shipped, barring any customs issues.

PLEASE PLEASE STILL TELL US YOUR NEED-BY DATE IN THE "NOTES" BOX WHEN CHECKING OUT! We must know this for prioritizing orders. I get so stressed when I don't know when you need your package---even if it's not for months, please let me know so I can keep that information with your order. Thanks! :)

>>>>>>>>>>

More Information for the detail oriented! :)

Magpie and Max shipping within the United States is via USPS Priority Shipping! Once we create your order, Priority Shipping will take only 1-3 business days to arrive to you after it's shipped.

So, please expect to receive your package about 10-14 business days, a little more or less, for US orders to arrive. Again, give us your need-by date when you purchase if you have an upcoming date when you'll need it in hand.
We only know if you tell us. :)

Customers outside the US, figure on 2-4 weeks (packages will ship via first class international).

>>>>>

We do NOT ship anything via Fed Ex or overnight mail. Priority Mail (1-3 business days within the US) is the quickest shipping available.

>>>>>

We advise US customers to plan that, from the time of ordering to the time they will receive their order, it will be somewhere in the range of 7-14 business days.
We encourage you to ask questions if you're not sure if you'll receive your package in time.

>>>>>>>>

Please make sure that your package can be left in a secured location when it's delivered. We are not responsible for items stolen or lost (picked up by a friendly, well intentioned neighbor?) after the item has been scanned by the USPS as "delivered." Rarely happens, but please take precautions. :)

You may purchase signature required shipping for an additional $3.00---within the US only. Please ask for that before purchasing so we can add it to your order.

>>>>>>>>

If you have a RUSH need, contact us first to make sure we can meet your needs and then purchase the RUSH shipping upgrade in our shop. RUSH shipping is more expensive because we work overtime hours to complete your order. We can't accommodate too many of those at once, so please check in with us first before purchasing that RUSH UPGRADE. Thanks! :)

International customers may purchase Priority International, and price varies depending on location and is significantly more expensive-----it upgrades your shipping time to 6-10 business days, sometimes a bit less, sometimes a bit more. Convo me for an upgrade if you're interested and I'll set that up for you! :)

+++++++++++++++++

INTERNATIONAL (including CANADA) CUSTOMERS:

All shipping rates are for first class international mail. Packages typically arrive within 7-28 business days from shipping, depending on your location and the habits of your customs agency. WE still need to actually MAKE/Get to your order before the shipping happens---which is currently taking 2-8 business days from the time of ordering.

IMPORTANT: International orders may be subject to a customs/import duty fee. Check with your local government agency for their duty-fees, and policies.
We can not be responsible for fees required at customs or your local taxes. Here in Oregon, we don't charge sales tax, so YAY! At least you won't pay it here, too. :)

We cannot change your purchase value on the customs form to avoid customs fees.

++++++++++++++++++++++++

Check out this listing in our shop, to get an idea about map choices and all sorts of customization information. Full of photos and important information:

https://www.etsy.com/listing/179544545/informational-listing-please-do-not?ref=shop_home_active_1

+++++++++++++++++++++++++++

Thanks! Contact us anytime with questions after reading our notices here---we'll get back to you quickly. :)

Barbara and Morgan
Magpie and Max

Announcement
Last updated on Jul 22, 2016

Hi Everybody! We are making orders within about 1-7 business days right now, and US orders ship via priority shipping (1-3 business days in transit) after they're made. Let us know if you have a particular need-by date---write that in to the NOTES box when you go through checkout. :) Thanks! We will prioritize order based on the need-by dates given to us at checkout.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Please check out our stellar reviews, so you know you'll get what you want, and quickly!

https://www.etsy.com/your/shops/MagpieandMax/reviews?ref=shop_info

+++++++++++++++++

NOTE--When business is slow-ish, we can sometimes make your order quickly--it MAY go out less than 24 hours from the time of purchase. That means that there is often no time to make any changes to your order. Do let us know ALL your specifications at the time of purchase in the NOTES box, and we'll be sure to get you exactly what you wanted. Once packaged, we will not be able to remake your order OR offer refunds on your order.

If you've ordered something and changed your mind and want a refund, AFTER we've already made it (remember--we're very often making orders *as they come in* right now) , there will be a 25% "but we already made it" fee, which will be subtracted from your refund. Thanks so much for understanding the nature of "custom made banners' ---we make them just for you, to your specifications. Rather than just having one design and phrase and size, we offer MANY of each of those. So we're not pulling from ready-made stock--we're customizing your order entirely. :)

+++++++++

International orders ship via first class, which takes anywhere from 5 days to 30 days, depending on your location. Usually, on average, packages to the UK and Australia take about 7-10 business days to arrive once shipped, barring any customs issues.

PLEASE PLEASE STILL TELL US YOUR NEED-BY DATE IN THE "NOTES" BOX WHEN CHECKING OUT! We must know this for prioritizing orders. I get so stressed when I don't know when you need your package---even if it's not for months, please let me know so I can keep that information with your order. Thanks! :)

>>>>>>>>>>

More Information for the detail oriented! :)

Magpie and Max shipping within the United States is via USPS Priority Shipping! Once we create your order, Priority Shipping will take only 1-3 business days to arrive to you after it's shipped.

So, please expect to receive your package about 10-14 business days, a little more or less, for US orders to arrive. Again, give us your need-by date when you purchase if you have an upcoming date when you'll need it in hand.
We only know if you tell us. :)

Customers outside the US, figure on 2-4 weeks (packages will ship via first class international).

>>>>>

We do NOT ship anything via Fed Ex or overnight mail. Priority Mail (1-3 business days within the US) is the quickest shipping available.

>>>>>

We advise US customers to plan that, from the time of ordering to the time they will receive their order, it will be somewhere in the range of 7-14 business days.
We encourage you to ask questions if you're not sure if you'll receive your package in time.

>>>>>>>>

Please make sure that your package can be left in a secured location when it's delivered. We are not responsible for items stolen or lost (picked up by a friendly, well intentioned neighbor?) after the item has been scanned by the USPS as "delivered." Rarely happens, but please take precautions. :)

You may purchase signature required shipping for an additional $3.00---within the US only. Please ask for that before purchasing so we can add it to your order.

>>>>>>>>

If you have a RUSH need, contact us first to make sure we can meet your needs and then purchase the RUSH shipping upgrade in our shop. RUSH shipping is more expensive because we work overtime hours to complete your order. We can't accommodate too many of those at once, so please check in with us first before purchasing that RUSH UPGRADE. Thanks! :)

International customers may purchase Priority International, and price varies depending on location and is significantly more expensive-----it upgrades your shipping time to 6-10 business days, sometimes a bit less, sometimes a bit more. Convo me for an upgrade if you're interested and I'll set that up for you! :)

+++++++++++++++++

INTERNATIONAL (including CANADA) CUSTOMERS:

All shipping rates are for first class international mail. Packages typically arrive within 7-28 business days from shipping, depending on your location and the habits of your customs agency. WE still need to actually MAKE/Get to your order before the shipping happens---which is currently taking 2-8 business days from the time of ordering.

IMPORTANT: International orders may be subject to a customs/import duty fee. Check with your local government agency for their duty-fees, and policies.
We can not be responsible for fees required at customs or your local taxes. Here in Oregon, we don't charge sales tax, so YAY! At least you won't pay it here, too. :)

We cannot change your purchase value on the customs form to avoid customs fees.

++++++++++++++++++++++++

Check out this listing in our shop, to get an idea about map choices and all sorts of customization information. Full of photos and important information:

https://www.etsy.com/listing/179544545/informational-listing-please-do-not?ref=shop_home_active_1

+++++++++++++++++++++++++++

Thanks! Contact us anytime with questions after reading our notices here---we'll get back to you quickly. :)

Barbara and Morgan
Magpie and Max

magpieandmax

Contact shop owner

magpieandmax

View all 201 items

Reviews

Average item review
5 out of 5 stars
(820)
View all 820 reviews

About

Vintage, Reimagined--For your Home, Wedding, or Special Event

At Magpie and Max, you'll find beautiful vintage-inspired decor for your special event, with a low environmental impact. We can create what you need, customize in many ways, and have been doing just that since 2011. Check out our stellar feedback, and KNOW you can trust us to get you what you need, when you need it, always with a quick reply to convos!

Beautiful maps for your travel themed party, welcome to the world baby shower, destination wedding, or home decor map theme. Our banners can go from party to decor with style!

Barb and Morgan-----
Magpie
&
Max

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Shop members
  • Babs

    Owner, Photographer, Designer

    Maker, mom, Etsy entrepreneur, map queen

  • Kiddos

    Assistant

    Three awesome helpers, possessing mad skillz!

  • Moe

    Creator, Shipper, Marketer

    Maker of all things map, killer seaweed-beard-haver

Shop policies

Last updated on July 22, 2016
Thanks for visiting Magpie & Max! Morgan and Barb are a husband and wife team, full-time Etsy sellers. Contact us anytime for custom needs and orders---to ask about current production times, shipping estimates, or anything else you might be wondering about! We're super "convo friendly" as they say here on Etsy, and will get back to you as soon as possible to answer questions!

Here's some good info. to read if you have questions about ordering your customized banner or other item from our shop--- :)

https://www.etsy.com/listing/208055051/informational-listing-please-do-not?ref=shop_home_feat_3

DO READ the information and policies below before ordering. It's all important info and will save time and possible frustration for everyone if we're all on the same page.

Thank You! Contact us anytime with questions, folks! :)

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept Paypal and Visa/Credit Cards, via Etsy's super-safe Shop Payment checkout method. JUST FYI---Individual shops never even see your Visa number---Etsy approves it and we receive payment.
Shipping
Please, oh, please GIVE US YOUR NEED-BY DATE when checking out! :)

Shipping within the US is now always USPS Priority Shipping.
Outside the US, shipping is via first class international and delivery times vary.

SHIPPING TIMES ESTIMATES AND NEED BY DATE REQUIREMENT:

Will you receive it in time for your need-by date (US customers)?

Contact us first if you are in a real hurry! Then we can let you know if we can get it to you in time---and we very often CAN!

Production Time (time it takes to make your order)
>>>currently between 1-7 business days

Shipping Time (via priority shipping in the US)
>>>between 1-3 FULL days

Time varies to Canada and Australia---usually between 5-18 days. Average is around 7 or 8 days in transit, in our experience.

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RESTOCKING FEES & RUSH ORDERS & PLANNING FOR ARRIVAL

Regular production times can vary a lot----It's possible we'll make it right away and ship the next day! Could take longer, as per our production time estimates above, but do please take that into consideration when ordering, as we won't be able to refund orders we've already made. Thanks for your understanding. If you request a refund after an item is already made, there'll be a 25% percent "but we already made it" fee removed from your refund. And that's only if we haven't shipped it yet. :)

PLEASE STILL TELL US YOUR NEED-BY DATE IN THE "NOTES" BOX WHEN CHECKING OUT!

We love to know this for prioritizing orders. Thanks! :) It's always our goal to put rush orders first, but sometimes, they're ALL rush orders. :)

We advise US customers to plan that, from the time of ordering to the time they will receive their order, it will be in the range of 7-14 business days.

If you have a RUSH need (and we aren't making items within 24 hours already) contact us first to make sure we can meet your needs and then purchase the RUSH shipping upgrade in our shop. RUSH shipping is more expensive because we work overtime hours to complete your order. We can't accommodate too many of those at once, so please check in with us first before purchasing that. Thanks! :)

+++++++++++++++++++++

INTERNATIONAL ORDERS:

Canada and Australia CUSTOMERS:

All shipping rates are for first class international mail. Packages typically arrive within 5-28 business days from shipping, depending on your location and the habits of your customs agency. WE still have to MAKE/Get to your order before the shipping happens---which is currently taking 1-5 business days from the time of ordering.

There is often NO tracking for an item once it leaves the US and enters another country---UNLESS you want to upgrade to PRIORITY INTERNATIONAL mail. That is more expensive (perhaps 2 to 3 times as much?) but we're happy to set that up for you, if you're worried about something not making it to you. We have no way to track otherwise.

IMPORTANT: International orders MAY be subject to a customs/import duty fee. Check with your local government agency for their duty-fees, and policies.
We can not be responsible for fees required at customs or your local taxes. Here in Oregon, we don't charge sales tax, so YAY! At least you won't pay it here, too. :)

We cannot change your purchase value on the customs form to avoid customs fees.

If you'd like protection against theft on your end, or loss through the mail, please let us know and we can give you information about postal insurance.

>>>>>>>>

FOLLOW THAT TRACKING! :)

Please know that once your package is delivered and tracking SHOWS it was delivered, we are not responsible for loss, theft or damage. If USPS shows it was officially scanned and delivered, we cannot refund your money for those things. Please make sure your postal carrier knows where you'd like your packages placed for safe keeping if you won't be home! :)

+++++++++++++++

PLEASE CONTACT US ANYTIME! :)

Contact us anytime if you have questions! We'll get back to you within 24 hours, and usually within just a few minutes during regular working hours (8am-6pm--Monday thru Saturday), unless we're away from the studio for some reason. Then we'll get back to you just as soon as we can! :)
Refunds and Exchanges
We want our customers to be happy! That is our main goal---party decorations should put a smile on your face! Most refunds or shop credits will be handled on a case by case basis, in the interest of fairness.

Contact us anytime and we'll get right back to you! Please read this refund policy section FULLY so we're all, to use a lovely overused cliche, on the same page. Real people here. Small business. So we've created our shop policies, in alignment with Etsy's rules, to make sure everybody's happy. :)

Here are some general rules:

DAMAGE?

>>>If your item is damaged in the mail (very rare as we package our items well---honestly, it's happened once!) you can send it back to us (AFTER CONTACTING US FIRST AND DISCUSSING IT) and we will refund your order. You must contact us right away, after it arrives and you open it up and find damage (send us a photo to start the process)----we cannot give refunds 48 hours after your package was delivered. Please open and inspect packages right away. Photos of the damaged package and damaged items are required----thanks for understanding we must ask for this to avoid scammers. :(

We may refer you to the POST OFFICE to recoup damages if they were responsible for the damages. And, work with you to get that refund from them!

WRONG ITEM?

>>>If we send you the wrong item----I'll tell you sometime about the great banner debacle of 2015!---please let us know right away and we'll fix it. Every now and then, when things get super busy, we may miss a customization or send you something you didn't order. Let us fix that right away for you! 'Cause, we will! Photos are helpful, so we know what we did wrong and it will help us to know if someone else received the wrong item. Make sure to open items ALL THE WAY before assuming you have the wrong order. Sometimes, folks jump the gun. Unwind the banner and see if it's what you ordered---although, we also write a description of the item on the instructional insert. :)

FREE GIFT?

Also, if you see something extra in your package, it's probably just a free gift!
We destash around here sometimes and like to pass the good stuff on to customers. That sometimes leads to confusion, though, so if you see something extra you didn't order, don't panic. :)

ALL ITEMS ARE CUSTOM MADE! :)

>>>Since all items are made to order, we cannot refund orders if you decide to change something after your banner or other item has been made. Please let us know as quickly as you can if you have customizations, which we're happy to make for you!

GIVE US YOUR NEED-BY DATE! :)

>>>We can't refund orders because they didn't arrive by your need-by date IF you didn't let us know what your need-by date was. We will be honest with you about production times, shipping times, and necessary shipping upgrades---but do please let us know the date of your party so that we can be sure to give you accurate estimates. Current production times can be found on the top front page of our shop OR better yet, just ask. We respond quickly to convos!

>>>Other refunds or shop credit are handled on a case by case basis. We want to make our customers happy, but we always prefer shop credit over refunds, as it is the best option to get folks what they want while still keeping our business running strong.

OPEN THAT PACKAGE QUICKLY! :)

>>>Once your package arrives to you, please open the package and contact us with 48 hours if you have any issues. If we've made a mistake, that gives us the quickest chance to make it right for you. If it didn't arrive to you by the need by date that you clearly gave us in advance and we clearly said we could meet, then the return must be made asap in that even as well. If you will be out of town when your item arrives, please keep this policy in mind and make sure to have a someone inspect your package within a couple of days.

HANDMADE IS SOMETHING SPECIAL----Thanks for Understanding that! :)

>>>Please keep in mind that Etsy is the "handmade marketplace"----we are not Walmart or Target, and simply changing your mind is not a suitable reason for returning an item to us for a refund. We hand make all of our items and we are not a factory in China. Thanks for understanding this important distinction. :)

>>>For example: You purchase a banner and decide a couple of weeks after it arrives that you don't really need it, or you want to go with something else. You ask for a refund.

Believe it or not, this very thing has happened before! And I'm sure most folks would agree, that's not fair. If we were Walmart, yeah, that's probably a daily occurrence. But, we're not. We have put a good deal of time into making that item for you. Time that we want to be compensated for, just like anyone would at their job. So, no refund there. Does it pain me to say that? Yeah, I want everyone to be happy. But fair is fair. :)

Another example: You purchase a banner and don't really like the colors in the maps once you see it. You ask for a refund.

Well, again, we spend lots of time receiving that order, making it, packaging, and managing orders here. Plus, we go to great pains to represent things accurately in our shop. Tons of photos, entire listings devoted to explaining the map options, lots of words in our listing descriptions.

Another Example: Your item didn't arrive when you needed it to, BUT you DID NOT give us a need by date when checking out---or send us a convo after the fact---and now you want to get your money back.

We give (in several locations in our shop) a general estimate that you should expect it to take 7-14 days for your item to arrive. If we met that delivery time, then we've held up our end of the bargain. I can't stress enough---if you have a specific need by date, you must tell us. We can't read minds. We can't put a rush on your order or let you know, definitively, that we can or can't meet your need by date, if you don't give us that date. :)

ASK IF YOU'RE CONFUSED--We'll get right back to you! :)

It is the buyer's responsibility to ask for clarifications, give need by dates clearly, and read things thoroughly BEFORE purchasing. I know, that should go without saying. But you'd be surprised. :)

>>>Sorry to drone on endlessly here, but it seems like a good idea to keep everyone in the loop and happy. Will there still be folks who are not pleased about that? Sure. But do check out our shop feedback to see all the people who have been nothing but delighted! We're proud that we earned that feedback! :)

Do contact us anytime with questions. Never hurts to ask. :)

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CANCEL QUICK, IF YOU NEED TO, BEFORE WE START MAKING IT

If you cancel an order after we start making it, we cannot refund your money, as all items are made to order to your specifications. Thanks for understanding that we are a very small business. and since all items can be customized using different maps, ALL ITEMS SHOULD BE CONSIDERED CUSTOM. We may not be able to sell the exact combination of features you ordered and do not keep things stockpiled. Again, we are a SMALL home-based business with tiny margins. :)

Almost every item has a drop down menu with customizations for wording, twine, fonts, colors, maps or vintage papers used----each item is custom made to your specifications. I hope we've got Walmart and Target beat there!

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Additional policies and FAQs


All of our creations are unique---even things we've made many times come out slightly differently each time we make them. We create using vintage papers, and therefore there will always be a one of a kind uniqueness to each item. We hope you'll think that's as cool as we do!

Please check out this listing for further information about customizations, maps and papers used, etc.

https://www.etsy.com/listing/208055051/informational-listing-please-do-not?ref=shop_home_feat_3

****** WHOLESALE *******

Wholesale inquiries from brick & mortar retail shops are welcome! Lead time for receiving your wholesale order is currently 1-3 weeks from the date of purchase.

Please send a message to barbaraemrich [!at] gmail.com with a link to your shop's website if you are interested in learning more about placing a wholesale order. We will send you my wholesale information pdf.

Thank you!