MahoganySage's Shop Policies
Welcome to Mahogany Sage! Thank you for visiting and we hope you'll come back often! We love to hear from customers and shoppers alike, please don't hesitate to convo us with any questions or comments.
Payment is expected immediately after completion of sale. We accept Paypal and Etsy payment.
Digital items will be emailed within 24 hours of receipt of payment unless I notify you otherwise. Digital items will be emailed to the email address you have listed with Etsy. (Adobe Reader is required to open the file and can be downloaded for free from the Adobe website).
We generally ship physical items through US First Class Mail. All ready-to-ship items are usually shipped within 2-4 days of payment. For items made-to-order, see our Shop Announcement for current creation times.
All items will be shipped to the address you have listed with Etsy, please make sure it's correct.
Mahogany Sage attempts to use eco-friendly, recycled packaging whenever possible!
Refunds and Exchanges
We want to make sure you are happy with your purchase from Mahogany Sage! Please convo us if there is any problem with the item you have received.
We are currently unable to offer refunds, but please contact us and we will do whatever we can to remedy the situation. Exchanges on similar items are possible depending on the circumstances.
Please contact us within 30 days of your purchase to report any problems.
Additional Policies and FAQs
All rights to this pattern are owned by MahoganySage. No part of this pattern or photos herein may be sold, shared, reproduced, photocopied, or transmitted by any means.
This pattern may be used for personal or small commercial use only. If using for small commercial (i.e. selling on etsy), you must include an acknowledgement that your item was made from a pattern from my etsy store (firstname.lastname@example.org).
Don't see the color or size you want? We will happily entertain all requests for custom orders! Convo us and let us know what you are looking for.
All items are handmade and stored in a pet-free, smoke-free environment.
Care Instructions for Handmade Crochet Baby Blankets, Dishcloths, Washcloths and Scrubbies Items:
Machine wash in cold. Tumble dry on low or lay flat to dry. As some colors may run, wash colors separately. For extra care, use of a lingerie bag is helpful.
Care Instructions for Handmade Crochet Scarves, Cocoons, and Hats:
Machine wash in cold on gentle cycle. Roll in towel and wring to remove excess water, lay flat to dry. As some colors may run, wash colors separately. For extra care, use of a lingerie bag is helpful.
Last Updated September 6, 2012