MaiArtOfficial

Dreamer Gallery

Ontario, Canada
| 2,038 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

Items

2038 Sales

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Andrea Mai

Contact shop owner

Andrea Mai

Reviews

Average item review
5 out of 5 stars
(395)
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About MaiArtOfficial

Sales 2,038
On Etsy since 2009

DREAMER GALLERY

WELCOME TO MY WORLD
I'm an artist with disability. I set up this shop to share my handmade goods and supplies. Profits go to support my livelihood and passion projects.

Shop members

  • Andrea Mai

    Owner

    Andrea Mai is legally blind artist based in the Toronto area. She is a fashion design graduate of Ryerson University. She has been sewing since she was 13 years old.

Shop policies

Last updated on May 10, 2022
Please read all the policies before purchase. By placing an order, you agree to the terms and conditions stated.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Orders can only be cancelled by the Buyer, if the order has not yet shipped. Please contact us immediately.

Seller retains the right to cancel the order if shipping costs paid are insufficient for the order.

Shipping

COVID-19 UPDATE
*** Check the shop announcements for the most recent updates.

*** Please also note that we have noticed that Canada Post and USPS is not always scanning packages as per their regular service. This is out of our control.
*** If you item has a tracking number, please follow the tracking availible. We do not have any more information than what is provided.
*** Please be patient, as postal delivery service may be delayed due to unforeseen circumstance. Postal workers are experiencing difficulty in processing packages due to high volume and compliance with social distancing rules. We send out orders as soon as we can, but there is nothing we can do about the delivery time. Thank you for your understanding.
***

CANADIAN BUYERS, please read before ordering:
*** Please note, Standard Shipping for orders in Canada might not include tracking. If you require tracking, please upgrade shipping accordingly.
For larger orders, you can save on shipping by selecting the Canada Flat Rate shipping upgrade option. We usually use Canada Post, but in some cases, we may use a different carrier, this will be noted on your shipping notification email.
If you are buying a large quantity of items, feel free to contact us for a discounted shipping rate, as the Etsy shopping cart is unable to calculate volume discount. Send us a screenshot of your shopping cart showing the items and shipping, and we'll workout a better rate for you.
***

US BUYERS, please read before ordering:
If you are placing a larger order, you may use the USA Flat Rate upgrade options to save on shipping costs. Standard US shipping does NOT include tracking. If you require tracking, please select an upgraded shipping options that includes tracking. We usually use Canada Post, but in some cases, we may use a different carrier, this will be noted on your shipping notification email. In order to act environmentally sustainable, sometimes we wait for orders from other customers to come in before we ship, this is why there could be a longer processing time.
***

INTERNATIONAL BUYERS, please read before ordering:
Standard international shipping is calculated as a flat rate, for up to 1 kg. This is for surface rate, no tracking is available. Delivery may take anywhere from 4 to 12 weeks. If you require faster delivery, select the International Air "upgrade" options (no tracking). If you require tracking, select International Air With Tracking. For fastest delivery possible, please select International Top Priority (includes tracking). We usually use Canada Post, but in some cases, we may use a different carrier, this will be noted on your shipping notification email.
***
DELIVERY TIME ESTIMATES
*** Please note, estimated delivery times stated by Easy are not accurate. We are not responsible for delayed arrival. Order early to avoid disappointment.
*** Please note that national holidays can cause delay in delivery times.

SORRY, NO PICK-UPS
*** No pick-ups for local customers.
***
CUSTOMS AND DUTIES
Orders are shipped by Canada Post. Seller is not responsible for customs and duty for any orders. Please check with your country's government on advice on rules for importing products.
***

Additional policies and FAQs

YARN ORDERS
*** All effort is made to accurately represent the colours in the product photos. Colours on different devices may vary. Products cannot be returned based on dissatisfaction with the colour. All yarns colours are from the same dye lot batch.
*** Please ensure that you buy enough yarns to finish your intended projects. Some colours are very limited stock and they will not be restocked.
*** Alpaca is a fine yarn and should be handled with care. Alpaca yarns have a natural odour, this is especially noticeable when wet. Do not worry, the smell will fade when dry.

CUSTOM MADE ITEMS
*** All effort is made to accurately represent the colours in the product photos. Colours on different devices may vary. Products cannot be returned based on dissatisfaction with the color.

HERB ORDERS
*** For herbs ordered in Canada, they are shipped by letter post. If you order more than one item, it may be shipped separately due to weight and size restrictions. If shipping cost permits, we may upgrade to your order to parcel shipping for larger orders.

Privacy

Seller may only be contacted via the Easy platform. Do not email us. We will only ever contact you by email if we cannot reach you via Easy.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on Oct 23, 2022

Frequently asked questions

Wholesale availability

Please contact us with detailed information about your shop, including website address, and what quantities you intend to order.

Special Requests for Masks

You can contact us in advance with special requests. Sometimes we may be able to do something special with sizing or fabrics.

Product Photography

All product images are copyrighted. ©2020 by Andrea Mai. All rights reserved. Andrea Mai's photography services are available for hire.

Buyer protection policy

Etsy's protection policies only apply to orders shipped with tracking. Most o our products are shipped via Canada Post letter mail to keep costs low, and therefore, we cannot adhere to this policy. Please upgrade your shipping during checkout if you require buyer protection.