MaiArtOfficial

Fable Handknit

Canada 259 Sales On Etsy since 2009

5 out of 5 stars (28)

MaiArtOfficial

Fable Handknit

Canada | 259 Sales

Andrea Mai

Contact shop owner

Andrea Mai

Reviews

Average item review
5 out of 5 stars
(28)
See reviews that mention:
quality 4 shipping 7 customer service 2

About MaiArtOfficial

Sales 259
On Etsy since 2009

Shop policies

Last updated on January 19, 2020

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
All sales are final. No returns or exchanges. All products are sold as is.

Buyer accept s all responsibility for paying taxes, customs and duty charges should any of these costs incur. There is no refund for uncollected packages.

All orders are shipped by Cansda Post. Seller is not responsible for delayed deliveries caused by the shipping service. Sometimes shipping takes longer than expected. Standard shipping does not include tracking outside of Canada. If you would like tracking, please select the upgraded shipping options provided. Unfortunately, there is no tracking for international shipments. Orders can only be shipped to the address provided during the check out process. Please double check your address before ordering. Seller is not responsible for incorrectly delivered packages. In rare cases, sometimes packages are delivered to the wrong address nearby.

In the unlikely event that there is a mistake on the part of the Seller, such as an incorrect product was sent to the Buyer, or the address is typed incorrectly by the Seller, the Seller will issue a refund for the incorrect product. Shipping will only be refunded if the entire order was incorrect.

In the unlikely event that a return is agreed upon, Buyer may return products to the Seller for a partial refund via the Easy platform. Original shipping cost will be deducted. Buyers will be responsible for all return shipping costs.

For EU Buyers Only
As per EU law, Buyers from the European Union may contact the Seller within 14 days of receiving their order, to arrange for returns. Upon receipt of returned goods, a partial refund will be issued via the Easy platform. Original shipping costs will be deducted. Buyer will be responsible for all return shipping costs.

Products that are not in its original form and scaled packaging cannot be returned. Natural fibre products have a natural odour and are not considered a defect. If you are unsure of the product's quality, buy a smaller amount to test it out.

We do not re-sell products that are returned to us.
Payment
Orders can only be cancelled by the Buyer, if the order has not yet shipped. Please contact us immediately.

Seller may choose to cancel the order if shipping costs paid are insufficient for the order.
Shipping
Orders are shipped by Canada Post. Seller is not responsible for customs and duty for any orders.

CANADIAN BUYERS, please read before ordering:
For larger orders, you can save on shipping by select the Canada Flat Rate shipping upgrade option.

US BUYERS, please read before ordering:
If you are placing a larger order, you may use the USA Flat Rate upgrade options to save on shipping costs. Standard US shipping does not include tracking. If you require tracking, please select an upgraded shipping options that included tracking.

INTERNATIONAL BUYERS, please read before ordering:
Standard international shipping is calculated as a flat rate, for up to 1 kg. This is for surface rate, no tracking is available. Delivery may take anywhere from 4 to 12 weeks.
If you require faster delivery, select the International Air upgrade options (no tracking). If you require tracking, select International Air With Tracking.

No pick-ups for local customers.
Additional policies and FAQs
All effort is made to accurately represent the colours in the product photos. Colours on different devices may vary. Products cannot be returned based on dissatisfaction with the colour. All yarns colours are from the same dye lot batch.

Please ensure that you buy enough yarns to finish your intended projects. Some colours are very limited stock and they will not be restocked.

Alpaca is a fine yarn and should be handled with care. Alpaca yarns have a natural odour, this is especially noticeable when wet. Do not worry, the smell will fade when dry.
Privacy
Seller may only be contacted via the Easy platform. Do not email us. We will only ever contact you by email if we cannot reach you via Easy.

More information

Last updated on Mar 23, 2019
Frequently asked questions
Wholesale availability

Contact us with your proposed quantity.