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Reviews
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Maria on Jan 31, 2023
5 out of 5 starsgood product - made excellent syrup, and potent enough that i was able to use the same berries for another batch.
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Chanice on Jan 31, 2023
5 out of 5 starsEverything about this mugwort is lovely. Always happy with my orders from here. :)
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Chanice on Jan 5, 2023
5 out of 5 starsBought as a gift for a friend - she's very happy. Ordering for myself soon :)
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Amy Tuesday on Mar 29, 2023
5 out of 5 starsThe Mugwort smudge sticks are perfect. Exactly as expected. I highly recommend this seller for all your herbal needs 😍
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Jenna on Mar 22, 2023
5 out of 5 starsExactly what I wanted and great communication and delivery service. Highly recommended.
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Updates
About MaiArtOfficial
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Eco-concious packaging. Shipped with care.
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Gift wrapping service availible.
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Professionally sewn.
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Lavender Balm, made with love.
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Expertly selected colors y an artist.
DREAMER GALLERY
Shop members
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Andrea Mai
Owner
Andrea Mai is a legally blind artist. She is a fashion design graduate of Ryerson University. She has been sewing since she was 13 years old. She grows herbs in her garden, that are available in the shop.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Etsy's Purchase Protection Program
Etsy's protection policies cab only apply to orders shipped with tracking. Most of our products are shipped via Canada Post letter mail to keep costs low, and therefore, we cannot adhere to this policy. Please upgrade your shipping during checkout if you require buyer protection.
Herb orders in Canada
Herb orders shipped within Canada will be sent using letter mail. This is done in order to keep shipping costs low. Items are flat packaged to fulfill mailing requirements. The shipping calculator uses a per item shipping charge. If the shipping amount paid meets the cost to ship by parcel mail, it will be automatically upgraded to ship with tracking. If you require tracking for smaller orders, please upgrade your shipping at check out.
Herbs, photos, and weight amounts
We specialize in offering small quantities of herbs to our customers. Some of our herbs, especially our homegrown ones are only available in limited quantities.
Please be aware that although we do our best to represent the products in listing photos, there may be variation from batch to batch.
The weight per volume for herbs vary from plant to plant. For example, while 2 grams of calendula petals can seem like a good handful, 2 grams of elderberry is a very tiny amount in comparison. Please ask, if you are not sure of the amounts available, if it will meet your requirements. A weight conversion guide has been provided in the product descriptions. A weight reference for amount shown in photos is provided in the listing description.
Yarn orders
We do not accept returns or exchanges for yarn orders. We try our best to photograph the items with colour accuracy, but monitors can display colours differently. If you are unsure of the colour, then order smaller amounts to sample first, before ordering for a big project. Animal fibres, such as alpaca, have a natural odour and are not considered a product defect.
Shipping and Tracking Availability
All orders sent to the US will have a tracking number. Orders in Canada are sent either with letter mail or parcel mail with tracking, depending on the product category. You can upgrade your shipping at check out to ensure tracking.
International orders are sent without tracking due to cost. If you require tracking, you can upgrade your shipping option. Tracking is subject to availability.
If you have tracking on your item, please refer tto it before reaching out to me. The information will be available in your Shipping Notification email from Etsy.
We are not responsible for lost or stolen mail. If this occurs, we may be able to provide you with a photo of your order package and you may wish to contact your local post office.
Customer Service and Reviews
If there is an issue with your order, do reach out to us. Please note that some matters are out of our control, such as shipping carrier delays. Please only write a review AFTER you have received your product. Thank you.