MaiaWorks

BRINGING YOUR IDEAS TO LIFE AND SHARING MINE WITH YOU..

Homer, Louisiana

MaiaWorks is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

MaiaWorks is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 24, 2013
Greetings, thanks for viewing and shopping with us. We have unique one of a kind items to share with you. All of our items are copyright/copyclaimed, so please do not copy our work :)
Stay tuned, we have another Flower of Life Metatron cube fusion coming out. And more original-creations on the way!
Take a look at MAIA-WORKS Posters too.
I also have some Health and Wellness products that are very popular and high-quality!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
RETURNS+EXCHANGES:We accept returns for exchange or store credit within 7 days from receipt of goods. We do not issue refunds. All product must be unused (resalable) with all original tags + packaging to be eligible for return. Shipping charges are non-refundable and buyer is responsible for return shipping to our studio. All sales are final on seconds, custom designed or custom glazed work, and sale items.

Customers that would like to return or exchange goods must request a Return Authorization by emailing our returns department (returns at maiaworkz [!at] gmail.com) within 7 days of receipt of goods. We will respond within 2 business days with a RA number if your order qualifies for a return. Write this number on the exterior of the box, fill out the form included in your original shipment + enclose in the box back to us. Authorized returns must be postmarked within 7 days of RA issue.

Merchandise returned without authorization or outside the return window will be refused and/or returned at customer expense. Items that arrive damaged, without original packaging or previously used will void the RA, so take care in repackaging and use a trusted shipping carrier. MAIA-WORKS is not liable for merchandise lost or broken in transit to us. You will receive a confirmation email when your return is successfully processed.

DAMAGED IN SHIPMENT: There’s nothing sadder than a broken upon arrival product. Should a piece arrive damaged, please email us a photo along with the name the order was placed under within 48 hours of receiving the package. We’ll handle the claim with the shipping service, and happily make you a new item, or issue you store credit – whatever turns that frown upside down, as they say.

DEFECTS: Every piece is inspected for flaws before leaving our studio, but we are only human. In the event of a defective item, notify us with a description of the issue – we’ll diagnose the problem and can ship a replacement or issue store credit (your choice) upon determination of a defect. Shipping for defective or damaged items is free. Please note, All products are handcrafted. There may be slight variation in color, texture, finish + size. These are not considered flaws.
Payment
Payment via paypal or credit card. Orders are canceled after 3 days of non-payment & no communication. We will convo a reminder prior to canceling.

We offer tiered retail discounts beginning with a minimum order of $500. Please convo us for more information.
Shipping
SHIPPING
We ship throughout the week but do the bulk of our shipping on Mondays. For in-stock items, shipping happens 1-2 days after payment with few exceptions. Made-to-order items ship out as quickly as we can make them — we say within 3 weeks to be safe. You will receive notification with a tracking number when your order ships.

All COFFEE products will be processed and shipped to the customers address within 1-2 days after their payment has been confirmed. Shipping then takes 3-5 days for the products to arrive to the customer. All customers will be sent a confirmation email and USPS Tracking number for their orders. FREE SHIPPING FOR ALL COFFEE ORDERS OVER $500.

We do not offer gift wrap but promise your items will be well presented. We will happily include a one sentence gift note.

DOMESTIC SHIPPING
We ship Postal Mail for textiles, and UPS Ground for all other domestic orders. Ground delivery service takes 1-5 business days. Every package is insured for full value. We regret we are unable to ship to PO Boxes or APO addresses. MAIA-WORKS is not liable for lost or stolen packages. MAIA-WORKS will not be held responsible for additional shipping charges incurred if packages are returned to our store due to customer absence, errors in shipping addresses or package refusal. If you refuse any shipments from MAIA-WORKS, you remain responsible for all original shipping charges, and the cost of returning the package to us. We will subtract this amount from your merchandise credit, if any.

INTERNATIONAL SHIPPING
International orders are shipped via Postal Mail and insured for full value. Orders can take anywhere from 1-3 weeks for delivery depending on the speed of your local post and customs office. Please note that your order may be subject to import duties and taxes, which are levied once a shipment reaches your country, and you will be responsible for paying all additional charges for customs clearance. You should contact your local customs office for further information. We cannot mark merchandise shipped overseas as a gift or otherwise lie about the product’s value to skirt or reduce customs fees.

For items shipped outside of the United States, you accept the risk of loss and title for that merchandise upon our delivery of your package to the carrier. MAIA-WORKS is not liable for lost or stolen packages and releases responsibility upon transfer of order to the shipping carrier. MAIA-WORKS will not be held responsible for additional shipping charges incurred if packages are returned to our store due to customer absence, errors in shipping addresses or package refusal. If you refuse any shipments from MAIA-WORKS, you remain responsible for all original shipping charges, duties, taxes, customs incurred on the package (original and return shipments) and the cost of returning the package to us. We will subtract this amount from your merchandise credit, if any.

WE DO NOT SEND COFFEE INTERNATIONALLY.
Additional policies and FAQs
WHOLESALE + TO THE TRADE Wholesale purchases are available to qualifying retailers. Please contact us (at wholesale at maiaworkz [!at] gmail.com) to receive a wholesale catalog. We do not offer our products on consignment. If you are an interior designer or architect, we offer tiered trade discounts on our line based on order total. Please email us to apply.