MailboxMemories' Shop Policies
Welcome to Mailbox Memories! Thank you for taking the time to look around my shop. I look forward to doing business with you.
I accept Etsy gift cards, PayPal and Credit cards.
I ship items within 1-5 BUSINESS days from the date of purchase, or when I receive payment. If for some reason I need more time, due to an overwhelming amount of orders, I will let you know when I can ship your item. I will do my best to get items shipped promptly. The Holidays, especially the Christmas season, can be very busy for me. So please know that I am taking special care in getting your things to you as soon as I can.
I pack every item carefully and securely, but once turned over to USPS, I am no longer responsible for any loss, damage, or shipping delays.
Items are shipped First Class. Please let me know before your purchase if you would like confirmation or Priority Shipping and I will adjust the shipping price.
Refunds and Exchanges
It is my goal that every customer is 100% satisfied. If you aren't completely satisfied with your purchase, please contact me first to see if we can work something out. I take great care in communicating with customers and will refund the full purchase amount if you are not satisfied (shipping costs will not be refunded).
Last Updated September 15, 2014