I accept Etsy Payments and PayPal as methods of payment. Please, let me know any doubt or concern you have.
Payment options with Etsy Payments:
- Credit cards
- Debit/bank cards
- Etsy Gift Cards and Etsy Credits
- PayPal
- iDEAL (the Netherlands only)
- Sofort (Austria and Germany)
- Apple Pay
- Android Pay
Please, check here for more info: https://help.etsy.com/hc/en-us/articles/115013145627-Getting-Paid-with-Etsy-Payments
Note: as a seller I don't receive your credit card information.

- - - You can pay with PayPal also if you don't have a PayPal account. - - -
Please, check here: http://www.etsy.com/help/article/361
I send a convo to let you know when I receive the order and the payment.

International buyers are responsible for any taxes and customs duties to their countries.

I ship worldwide from Italy, within 1-2 business days from the order and payment received, to the address you have written on Etsy.
I ship form Monday to Friday and in working days.
If you buy more than one item, I combine shipping at no extra charge.
I ship with priority or ordinary mail (it depends on the weight and the cost of each item), without tracking number. Please, let me know if you prefer another kind of postal service, as Registered mail (with tracking number).
I send a convo to let you know when the item(s) will be shipped.
International delivery time can take about 7-30 working days (it depends on Poste Italiane and the postal services of each country). In holydays time it may take more time.

For custom orders, please, convo me.
After 10 days, all reserved listings for custom orders will be cancelled and put up for sale as normal listings.
- - - All the specifics of each item are clearly indicated in the listings, pictures are of the item I'm selling, so please, read carefully before purchasing. - - -

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

INFORMATION I COLLECT
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

WHY I NEED YOUR INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (I use Poste Italiane services). I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.

YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to my processing of some of your information based on my legitimate interests. In such case, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
If you need to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or send a request directly to Etsy.

HOW TO CONTACT ME
For purposes of EU data protection law, I, Roberta Verrecchia, am the data controller of your personal information. If you have any questions or concerns, you may contact me at mairi71 [!at] fdsoftware.it