MaisonBlancheAu

Home Fragrance || Sydney, Australia

Sydney, Australia · 758 Sales

MaisonBlancheAu

Home Fragrance || Sydney, Australia

Sydney, Australia 758 Sales On Etsy since 2013

5 out of 5 stars
(227)

MaisonBlancheAu is taking a short break

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Note from shop owner Shop Closed // Please buy online at www.maisonblache.com.au

Note from shop owner

Last updated on Jun 1, 2018

Shop Closed // Please buy online at www.maisonblache.com.au

Kristy Payne

Contact shop owner

Kristy Payne

Reviews

Average item review
5 out of 5 stars
(227)
View all 227 reviews

About

From Sydney, with love.

Since establishing in 2013, our objective has always been to formulate natural and
plant-based home fragrance of the finest quality. We collaborate with the best fragrance house in Australia to blend the unique and sophisticated fragrances that are integral to each of our products.

Each product we produce has been meticulously designed and handmade in Sydney, Australia.

Shop members

  • Kristy Payne

    Owner, Designer, Creator

    Growing up, the sticky tape was confiscated from me after waking the entire house up at 5am on a Sunday making tissue box shoes. Creating is in my blood, and no oppression can stop it! (I used string instead)

  • Mr President

    Shop Mascot

  • Herbert

    Shop Mascot, Marketer

Shop policies

Last updated on February 5, 2018
Welcome to Maison Blanche.

Our candles are hand-poured in Sydney, Australia using soy wax and natural wicks, which are non-toxic and lead free. This ensures that your candle burns evenly, all the way to the edges and all the way to the bottom.

Here at Maison Blanche, we are very proud to be a handmade business, and we hope our customers are just as proud to buy handmade!

We think that when you buy handmade products, you’re not only getting a beautiful and meticulously made product, but you’re buying a story. Someone has imagined, sourced and created your purchase out of nothing. It is a reflection of who they are, and you get to take a piece of them home.

‘The idea that something I created is now apart of someone’s nightly ritual; a feature in their home, is extraordinary and incredibly humbling.’

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
I do my best to describe each item vividly, but I know that scent can be a very subjective experience. For this reason UNBURNT candles may be returned. Returns must be sent back within 7 days of delivery, in their original condition, in their original packaging for a full refund minus the delivery costs.

If there is an issue with your order (incorrect items, missing items, or incomplete/damaged items) I will be happy to provide you with an exchange / replacement. I do NOT offer exchanges for any other reason. 

Payment
PayPal, all major credit cards are processed through Etsy checkout.
Shipping
If you need an item by a certain date, please contact me BEFORE making any purchases so I can make sure that this will be possible and I will do my very best to get items to you in time!

We do not offer international shipping via Etsy.
Please go to www.maisonblanche.com.au/shop for international orders.
Additional policies and FAQs
The following burning tips will help you get the most out of your candles.

– Always keep the wick trimmed to 1/4 inch (6mm.).

– If a candle burns unevenly it is in a draft. Rotate the candle 90 degrees periodically to keep burning uniform, or move it to another location.

– The first time you burn the candle let the wax pool cover the entire surface, this will teach the candle to burn evenly across, improves scent throw, and extends the burning time.

– Once your candle has burnt to the bottom of the jar, the wick base can be removed, and the container can be cleaned of remaining wax with warm water and soap.



For wholesale opportunity please visit www.maisonblanche.com.au/_myacct/wholesaleregister
Or email us at info [!at] maisonblanche.com.au