Karissa Hampton on Mar 12, 2017
It came so quick! Thank you for such a beautiful and convenient product!
The materials I use are real plants and flowers that have been professionally treated with a plant-based, biodegradable preservation liquid. This means they will last indefinitely while remaining soft and pliable without any wilting, fading, or need for water.
I approach each floral arrangement as a piece of art, often incorporating paint, objects of nature, textiles and salvaged materials into my work. Most often I will combine my flowers with various species of wood. The distinctive character in the wood grain pairs perfectly with the natural beauty of flowers.
I am available for delivery within the Houston area and can ship throughout North America. International orders are on a case-by-case basis.
La·Croix / ləˈkrô / la-craw / la-cwa / I'm a Houston-based designer focused on creating one of a kind floral arrangements and art pieces centered around preserved flowers and botanicals.
As an alternative to traditional silk and manufactured florals, preserved arrangements are made with real dried and preserved flowers and have a fresh and natural look that will add a unique and elegant style to your space or event.
Each arrangement is made in an interesting container or wrapping and will compliment any décor. Premade and custom arrangements are available and can be modified to fit your own specific style and color palette.
PLEASE REVIEW MY SHOP POLICIES BEFORE PURCHASING.
Accepted payment methods
- Accepts Etsy gift cards
All TEXAS residents will automatically be charged 8.25% for sales tax.
I am always willing to work with a buyer in regards to payment, but communication is everything. Please contact me if you have special circumstances. Otherwise, I expect payment at the time of your order. If I do not hear from you within three (3) days of receiving your order, and payment is not made within that timeframe, I reserve the right to cancel the transaction and relist the item(s) for sale.
All custom orders are subject to a minimum down payment equal to 50% of the value of the complete price of the sale, unless a different payment plan has been pre-arranged. The agreed upon down payment is non-refundable. If the complete sale price has been pre-paid, 50% of that total price will be refunded back to you if a cancellation is needed.
I ship all packages within the continental United States through UPS or USPS. Each item is insured and a tracking number will be provided to you at no extra charge once the package has been sent. I normally ship out within 1-3 business days of receiving your payment. If you have a specific need date or a short deadline, please let me know in advance so that I can work with you to ensure an on-time delivery. If USPS is used, I ship Priority and for UPS, I ship Ground (both 2-3 days).
Due to some past experiences with international customs, I no longer ship outside of North America. I will ship to Canada. Based on the Destination City and Zip Code, I will provide multiple estimates through several carriers. International shipping charges do not include any fees charged by the country I am shipping to. I am not responsible for any customs or country fees. It is the responsibility of the international customer to pay any and all customs fees. I am not responsible for verifying whether customs will accept any items that are purchased from my store. I do not provide any documentation on where the flowers are purchased from or how they have been treated. It is the customer's responsibility to verify with their country's customs office whether documentation like this is required. I am not responsible for any items that customs will not accept into their country for any reason.
Shipping costs for each item are based on the size and weight of each arrangement as well as the additional packaging that may be required. Shipping charges for custom orders are only estimates. I will not know the total amount until all items have been packed and weighed. Additional shipping charges could be added on before the final flowers can be shipped.
Due to the fragile nature of the materials that I use, most products require extra care. Shipping costs for each item are based on the size and weight of each arrangement and the packing supplies that are required to protect your items. Due to the fragile nature of the materials that I use, most products require extra packaging to protect them and ensure a safe arrival. This can include double-walled heavy duty boxes, an excessive amount of filler such as packing foam and/or paper, and even edge protectors to prevent crushing if the box is put under heavy pressure from the other items that they are shipped with during transport. Extra care is taken with bridal bouquets and table arrangements to ensure that they don't shift if the box is turned on its side or upside down. Box size must also account for extra space surrounding each item, which does increase the cost for shipping.
My shop is not responsible for any item once it has been shipped. This covers any and all damage occurring during transit, lost items during transit, lost or stolen packages left at customer's address, and any other damage, loss, or theft. My shop is not responsible for return shipping costs when packages are returned to me from failed delivery attempts.
I package each arrangement to the best of my ability and leave them in the care of the shipping carrier once they have been shipped. I will gladly work with you and the carrier to try and resolve any shipping issues.
IF YOU EXPERIENCED ANY DAMAGE, please take detailed photographs as soon as possible and send them to me so that I can immediately file the insurance claim. The following photos must be included in order to file the claim. Please note, if you see visible damage to the outside of the box or if damage is visible upon opening the box, please take the first photo in this list BEFORE you unpack the flowers:
- A photo showing the damaged merchandise, inside the original box, with all of the original cushioning (picture should show the placement of the merchandise and packaging inside the box)
- Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides)
- A close-up photo of the shipping label clear enough to read the detail that was printed on it
- A close-up photo of the box manufacturer’s certificate (BMC), located on the bottom of the box. The BMC is a round stamp that details either the bursting strength of the box or the edge crush rating of the box
- A photo of the packing materials that were used, (e.g. packing foam, bubble wrap, dividers, etc.), after they have been removed from the box
- Detailed photos of the damaged item or items
The photographs should suffice for the claim, but it is possible that the carrier will want to pick up the damaged merchandise and all packing materials for inspection. Please DO NOT THROW AWAY any of the damaged items, the packing materials, or the box they were shipped in until I inform you that it is okay to do so. At any point during the claims process, the carrier may ask to inspect these materials and if these items are no longer available, it could result in a rejected claim.
Please bear in mind that the claims process could take several weeks. Once the claim has been approved, I then have to order replacement materials and will need time replace the damaged item(s) and re-ship. If you have a specific need date, it is important that you contact me as soon as possible about damages.
IF YOUR PACKAGE IS LOST OR DELAYED and you need assistance in locating your item, I will be glad to work with you and the carrier to locate your items. If the carrier is unable to locate your package and has deemed it lost, a refund will be provided to you or your materials will be replaced, based on what you decide you want to do at that time. Please note, every effort will have to be exhausted to locate your package before the refund/replacement will be made. My shop is not responsible for a missed deadline due to a lost package.
All custom orders will be delivered one month prior to your due date, at a minimum, unless otherwise arranged.
Refunds and Exchanges
All sales are final and I do NOT accept returns. This is not negotiable. I will send you detailed photos of anything you wish to purchase ahead of time and will answer any questions you want to ask me, so please be sure you are 100% satisfied before completing the transaction process.
Refusal of delivery WILL NOT result in a refund. A 100% restocking fee of the total sale price will be charged for any refused packages.
If for whatever reason, a payment does need to be refunded, it will be returned to you in the same form of currency that was used for purchase.
Additional policies and FAQs
Preserved flowers are real flowers that have been harvested and put through a process in which most of the moisture in the plant is removed and replaced with glycerin. Glycerin is natural, biodegradable and environmentally friendly. It leaves the flowers supple and natural looking and prevents further drying. In some cases natural dyes have been used to enhance the colors or copy current color trends.
Other botanicals such as grasses, sticks, grains, vines and pods have been dried using hot air. Some of these products are also dyed to mimic nature.
In contrast to traditional manufactured artificial flowers, preserved flowers give a fresh, natural and more organic look that will last for years and remain environmentally friendly.
All items are preserved by professionals.
Yes I do accept custom orders. Because I work alone and everything is made by hand, I only accept a small amount of custom orders each month so my calendar does fill up rather quickly, especially during the peek of bridal season. I always recommend that you book sooner rather than later, especially if you have a specific need date that you want me to meet. I do not reserve time without payment and I work on a first-come-first-serve basis. Once my calendar is full, I can't make exceptions.
Once we start determining designs and color/flower preferences, I will send you a photo board with some samples to choose from. Based on that, I can determine your estimate. I require a 50% non-refundable down payment to book a custom order. Final payment is not due until the order is complete and is ready to ship. I will contact you when I am ready to start arranging your flowers, and I will keep you updated throughout the design process. Once the flowers have been completed, I will send you pictures for your review. Bridal orders will receive pictures to review before and after the arrangements have been wrapped with the ribbon.
All orders are fulfilled based on the need date. For weddings and parties, I deliver at least one month prior to the actual date unless we have agreed on other arrangements. Occasionally flowers do get damaged during transport, and I will need time to file the insurance claim, order new flowers, and make a new arrangement if necessary. This process can take several weeks, so the more time we have, the less stress it will be for you! For more information on damaged packages, see the shipping section of this policy page. Flowers can be stored in the same boxes that they were delivered in to keep them protected and away from dust. Just be sure to store the boxes in a climate-controlled area.
HOW TO CARE FOR YOUR NEW ARRANGEMENT:
I can offer no guarantee as to how long these flowers will last in your specific environment or under your care. I can guarantee it will be longer than fresh flowers, at the same price as them and just as refreshing. Below are care instructions to help you maintain the look and feel of your flowers for many years to come…
Preserved plants and flowers are intended for indoor use. Keep your new arrangement out of direct sunlight for extended periods of time. As with anything else, direct sun exposure will eventually cause fading. Place them in a cool dry room, avoiding areas of very high humidity for prolonged periods. If the flowers are exposed to moisture and begin to bleed, place your flowers/botanicals in a low humidity environment or run a hair dryer over them on a cool/low setting. You can also use the hair dryer on this same setting to remove any dust that may accumulate over time. Do not clean preserved flowers with water or liquid cleaning products. Regular soft brushing is another good method to keeping your flowers clean. Avoid prolonged contact with fabrics. Try and limit the amount of handling you do to avoid any breakage.
If you’ve pre-purchased loose stems or arrangements in preparation for an event that will take place at a later date and want to store them safely until that event takes place, you can store them in a cardboard box or plastic container to help protect them and keep them fresh and dust free.