MajasCreativeDesigns' Shop Policies
Welcome to my stsy store! I am currently selling (wearable art) jewelry that I create from various materials and produce in different shapes and sizes. Everything I list for sale has been designed and handmade by me, Maja.
I accept paypal, personal checks and currently updated to the direct checkout method which allows a shopper to use their credit card in order to purchase an item directly from my shop. I will ship items once a purchase has been completed and I see that a transaction went through. I will keep you informed via email as to when an item will be shipped once it has been purchased. Since I work a fulltime job during the weekdays I may not be able to ship an item for 1 or 2 days. Usually I send an item the second day after the transaction has been completed as it allows me some time during the evenings to package it or adjust a piece if need be.
I ship all items through USPS using first-class mail (sometimes via priority mail if delayed or requested) and with delivery confirmation and generally ship the item within 1-2 business days after payment has cleared. If shipping internationally I will use first-class mail international unless it's been requested that I ship an item using priority mail international or express mail international instead. If you have specific questions or requests concerning shipping in the US or internationally please contact me in order to discuss other options as it can be difficult to know how much a package may cost at times. I am open to changing my ways of handling shipping and can adjust prices accordingly.
Refunds and Exchanges
I do not like to accept returned items unless a buyer is completely unhappy with a piece. If a piece broke or needs to be adjusted then I am more than happy to accept returned items or returns in order for me to adjust the fit or length. I would then ship it back at no extra cost.
If for some reason there are other reasons for requesting a refund feel free to email in order to discuss the problem.
Additional Policies and FAQs
If you see an item that sparks your interest, but is not exactly what you are looking for feel free to contact me regarding having something custom made.
Last Updated February 24, 2013