Announcement   Welcome to Make It Mine, personalized gifts for all! We have personalized bibs, aprons, handkerchiefs, flash drives, glassware, wine totes, kitchen items, pet id tags, etc. Great for holidays, birthdays, weddings (gifts for the couple as well as the wedding party), anniversaries, religious ceremonies, etc. We are a mother-daughter team, and truly appreciate your business.

MOCK-UPS: Due to the quick turnaround time for your made-to-order item(s), we will still be sending mock-ups for all orders including RUSH, but we need an approval (or change request) within 12 hours. If we don't receive an approval or change request within 12 hours of sending the mock-up, we reserve the right to begin work with what was given by the customer at the time to order was placed, and assume no liability if customer made a mistake or wants a change (including but not limited to misspellings, incorrect dates, different thread color, different font, different design, different layout, etc). See rush section below for mock-up rules pertaining to rush orders only.

RUSH: Please note our rush productions time frame (NOT including shipping time) is now 1-2 business days. Mock-ups MUST have an approval or change request within 12 hours. If we don't receive an approval or change request within 12 hours of sending the mock-up, we reserve the right to begin work with what was given by the customer at the time to order was placed, and assume no liability if customer made a mistake or wants a change (including but not limited to misspellings, incorrect dates, different thread color, different font, different design, different layout, etc). Also leave us your phone number in the notes to seller box when you check out, in case we need to contact you quickly. If the rush listing is not available, it means we are extremely busy and not accepting rush orders for a few days.

SPELLING/MISTAKES/PROOFREADING: We copy and paste directly from your notes, so please proofread your instructions in the notes to seller box, as we are not responsible for any missed punctuation, spelling or date errors, or any errors you made in your notes to us. In fact, that is why we send you a mock-up of your order for your approval. Since these are custom orders, please be on the lookout in your email/convo box for mock-ups.

EMPTY NOTES TO SELLER BOX: If you have not requested personalization, we will contact you to clarify whether or not that was an error on your part. If we don't hear from you within 12 hours, we will cancel the order. We do not assume any responsibility or liability for customer not ordering correctly and not responding to our convos for clarification or missing personalization information.

RETURNS AND EXCHANGE DETAILS:
Due to the custom nature of our products, we only allow refunds or exchanges if we we made an error in creating your item(s).

Thanks for taking a look, and we look forward to making beautiful embroidered and engraved items for you!

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