Shop policies
Last updated on
May 9, 2022
Thank you for stopping by Make it Stick! We are a family operated business & are so lucky to share something we love with you all.
Make it Stick believes in providing high quality handmade crafts. Every creation is handmade and individual. All creations are made in a smoke-free, pet-free environment.
Below are our polices put in place to protect not only you as a shopper, but us as a small business. Please remember that Make it Stick is a legit business. We pay taxes, we have costs, and we operate Make it Stick as well as work full-time "real" jobs :)
Make it Stick believes in providing high quality handmade crafts. Every creation is handmade and individual. All creations are made in a smoke-free, pet-free environment.
Below are our polices put in place to protect not only you as a shopper, but us as a small business. Please remember that Make it Stick is a legit business. We pay taxes, we have costs, and we operate Make it Stick as well as work full-time "real" jobs :)
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
- All Make it Stick purchases are NON-REFUNDABLE/RETURNABLE. No exceptions. Due to the nature of our custom work as well as what type of products we offer, we will not accept any returns or offer any refunds. We will always do our very best to make all of our customers happy (as that's how we would want to be treated).
- Make it Stick will not be held responsible for incorrect items such as names, dates, times, weights or colors. Please make sure your information for custom items is correct prior to paying. Changes are not guaranteed once paid.
- Make it Stick will not be held responsible for incorrect items such as names, dates, times, weights or colors. Please make sure your information for custom items is correct prior to paying. Changes are not guaranteed once paid.
Payment
We currently except all major credit cards, Etsy gift cards and Paypal
If buyer cancels order prior to custom items started (this includes materials purchased) or before shipped (for ready-made items only) buyer will be issued a refund in the amount of their initial purchase minus a 25% restocking fee.
If buyer cancels order prior to custom items started (this includes materials purchased) or before shipped (for ready-made items only) buyer will be issued a refund in the amount of their initial purchase minus a 25% restocking fee.
Shipping
Due to the large amount of orders we receive, all board orders may take up to 2 full weeks before being shipped. Please allow the indicated processing and shipping times as described within the listing, on your order confirmation page and on your receipt.
- All items are Shipped via USPS Priority Mail or First Class with a delivery confirmation
- When items are ready to be shipped, you will receive an email via Etsy with your tracking number. Please hold on to this for future reference.
- All items are Shipped via USPS Priority Mail or First Class with a delivery confirmation
- When items are ready to be shipped, you will receive an email via Etsy with your tracking number. Please hold on to this for future reference.
Additional policies and FAQs
- Production time varies based on type of item you are purchasing. PLEASE refer to your item description page for all details on processing times and shipping.
- Color variations may occur due to computer monitors and vinyl dye lots.
- Emails are generally responded to within 24-48 hours M, W, F. We like to take the weekends off so if you do not hear from us, please give us until Monday evening or Tuesday to respond. I do leave a vacation response up when I am away for any extended period of time.
It is our hopes that you will love your purchases as much as we love to make them. If for any reason you're unhappy or have a question about your purchases please contact us.
Remember these are hand-crafted items. If you're searching something made to robotic perfection... these are not it. You're welcome to ask any questions prior to your purchase.
Visit us on Facebook (http://www.facebook.com/makeitstickdesigns) and Instagram @makeitstickdesigns to keep updated with new items, specials, & giveaways :)
THANK YOU FOR STOPPING BY!
- Color variations may occur due to computer monitors and vinyl dye lots.
- Emails are generally responded to within 24-48 hours M, W, F. We like to take the weekends off so if you do not hear from us, please give us until Monday evening or Tuesday to respond. I do leave a vacation response up when I am away for any extended period of time.
It is our hopes that you will love your purchases as much as we love to make them. If for any reason you're unhappy or have a question about your purchases please contact us.
Remember these are hand-crafted items. If you're searching something made to robotic perfection... these are not it. You're welcome to ask any questions prior to your purchase.
Visit us on Facebook (http://www.facebook.com/makeitstickdesigns) and Instagram @makeitstickdesigns to keep updated with new items, specials, & giveaways :)
THANK YOU FOR STOPPING BY!