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MakingsofShannaTice's Shop Announcement

** I am running way ahead of schedule and you may get your order much earlier than the current turn over times. Thank you for your patience! **





*** Current "Ship By" dates generated on your orders at the date of purchase are in fact correct. I am running on time or a little ahead of schedule for all made to order items. ***





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I am a proud member of the Etsy Maine team, TeamCAC (Christian Artists and Craftsmen), CAST (Christian Artists Street Team), Crochet Create Team, and the MECA (Maine College of Art) Team.

MakingsofShannaTice's Shop Policies

Welcome

Hello and thank you so much for visiting my shop! I hope you take as much pleasure in looking at my work as I did making it!

All of my work is hand crafted with great care. I am a bit obsessive compulsive about making sure everything I make is as close to perfect as it can get. There is always much thought, attention to detail, and precision that goes into everything I make for either a customer, friend or family member. Please know that all of my makings are made with integrity to ensure they can be worn, used, viewed, and enjoyed for a very long time.

*All designs, patterns, photographs and works of art are copyright protected by Shanna A. Tice 2010-2013

Payment

I accept PayPal, direct checkout, and Etsy gift cards only. This is for my protection and yours. Etsy provides a very safe and secure way to shop and sell using these methods.

If you have difficulties checking out or paying, please send me a message and I will help you.


If you have other ways you would like to communicate during the transaction or for negotiating custom order requests like via e-mail, please leave that info in a convo, or makes notes during checking out.

Shipping

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** I am running anywhere from 1-2 weeks ahead of schedule and you may get your order much earlier than the current turn over times. I do apologize for any wait, there has been a 2-5 week wait on items since early November as this is my busy season. I have had about 50-80 items on order at any given time and I work solely on all of my items. I work full time and as fast as I can. It is also my mission to get out orders not only on time according to your "ship by date", but to ship much earlier if possible.
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*My standard shipping method is USPS First Class Mail.

*International shipping is an average of 1.5-3 weeks for shipping time once it is in the mail. However international shipping can take up to 4 weeks in some countries.

*I will enclose a receipt including you purchases and the transaction exchange along with your shipped order. IMPORTANT: There may be other helpful information with this paper work like hanging instructions, washing instructions, general care information that may be vital to extending the life of your item and preserving it, so please make sure to read carefully!

*All purchases will be shipped with a tracking # purchased. This only applies to packages shipped within the U.S. All international packages will will still receive a customs tracking #.

*IMPORTANT: If you need your order in a hurry I can send you an invoice for Priority or overnight shipping, but PLEASE contact me prior to placing your order to make sure I will be able to get it shipped in a timely manner.

*The buyer is responsible for any and all import duties, taxes, VAT, and other fees that may be incurred when importing items into your country.

*Packaging: Most orders are shipped first enclosed in a sealed plastic bag to protect from humidity and moisture. Then items are wrapped in tissue paper and finally packaged in a recycled paper. The package is then sealed with packing tape. My mission in packaging is to use as much recyclable materials as I can, and to keep the items as light as I can to keep the cost of shipping to a minimum, while ensuring that the purchased items are still completely protected.

Refunds and Exchanges

*I stand by the integrity of my artwork, designs, and anything I make. If there's a problem with any regular item in my shop, or it doesn't completely meet your expectations I'll cheerfully replace it, fix it, or refund your money within 40 days of purchase minus the shipping cost .

This return policy does not apply to items altered by the customer or items damaged during normal wear and tear. This return policy also may not apply to some custom orders, please note my custom return policies below:

Additional Policies and FAQs

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CUSTOM ORDER POLICIES:
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For most custom orders I will expect the full amount of negotiated cost due up front. This will not be the case for some custom orders and I reserve the right to negotiate reasonable cost, payment and deposit amounts with each custom order. Most custom orders will apply to my return and exchange policy. However I reserve the right to in special circumstances refuse exchange and or refund on custom orders that can't be resold in my shop. If this special circumstance occurs this WILL be discussed with the customer BEFORE any transactions take place. It will be clear to anyone requesting a custom order that return and exchange policies have changed for that particular order.

Customer satisfaction is very important to me, and at my sole discretion I may in some cases offer the customer a store credit for non-refundable purchases agreed upon during a custom order.


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WHOLESALE INFORMATION:
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I do not do 'wholesale' pricing in the traditional sense, but I do offer discount prices for bulk orders similar to wholesale pricing. What I offer is anywhere from 10%-30% off discounts on a per item basis for bulk purchases. Each item in my shop has different profit margins and some are very slim due to a competitive Etsy market (and even local). What I then suggest to my bulk order buyers, is to then mark the prices of the items to fit what ever profit margins are needed for your shop. I hold no rights or resale restrictions on my items once they are purchased.

*****Price Break #1*****
---I offer a small discounts of 5-20% off on a per item basis for small lot purchases. Any items bought in bulk totaling between $110.00-249.00 (this price reflects items at full price before tax and shipping) qualify for price break #1.
---Batch requirements are applicable on a per item basis and apply to all wholesale price breaks.
---The purchaser of the wholesale items are always responsible for all shipping costs. A tracking # will always be purchased for whole sale order shipping and is included in the cost of shipping.
---For local shops/ buyers who need items hand delivered, there will be a delivery charge of $0.55 cents per mile for all deliveries made exceeding a 10 mile radius from my office/ studio at price break #1.

*****Price Break #2*****
---I offer my largest discounts of 10-30% off on a per item basis for large lot purchases. Any items bought in bulk totaling over $250.00+ (this price reflects items at full price before tax and shipping) qualify for price break #2.
---Batch requirements are applicable on a per item basis and apply to all wholesale price breaks.
---The purchaser of the wholesale items are always responsible for all shipping costs. A tracking # will always be purchased for whole sale order shipping and is included in the cost of shipping.
---For local shops/ buyers who need items hand delivered, this price break allows for a single free delivery within a 20 mile radius from my office/ studio. There will be a delivery charge of $0.55 cents per mile for all additional deliveries made exceeding a 10 mile radius from my office/ studio at price break #2.

*****Price Break #3*****
---Any buyer/ shop that orders regularly from me and has a $300.00+ in product average per month in purchases in a rolling time period of the last 6 months, will qualify for price break #3. (all purchases made in the last rolling 6 months are divided by 6 to get your monthly average...) This price break includes remaining at the larger price discount percentages regardless of how much is purchased at any one given time. There is no limit to how much or how little your order at any given time if you are at this monthly purchase average.
---Batch requirements are applicable on a per item basis and apply to all wholesale price breaks.
---The purchaser of the wholesale items are always responsible for all shipping costs. A tracking # will always be purchased for whole sale order shipping and is included in the cost of shipping.
---For local shops/ buyers who need items hand delivered, this price break allows for 2 free deliveries within a 25 mile radius or 1 free delivery within a 50 mile radius from my office/ studio per rolling 30 day period. There will be a delivery charge of $0.55 cents per mile for all additional deliveries made exceeding a 10 mile radius from my office/ studio at price break #3.

**I reserve the right to make acceptations and/ or wave delivery fees on a per customer and per situation basis.

**All taxes are applicable on wholesale orders unless a "resale certificate number" can be given to me for my records.

**All custom orders included in the wholesale discounts apply to my 'custom order policies'. (found above)

**My goal is to always serve my customers to my best ability. If there is any questions to how I can improve a whole sale policy to better fit your needs as a re-saler, just ask! I am sure we can work something out :)

**I am always up for customizing any of my products in order to make changes to lower material and labor cost in order to make it more wholesale price friendly. If you have any requests or ideas to better fit your resale needs, please don't hesitate to ask.


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RE-SALE TERMS:
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Items purchased from me may be re-sold by you at other venues including retail boutiques, provided that you do not claim to have made the items yourself. remember all designs, patterns, photographs and works of art are copyright protected by Shanna A. Tice 2010-2013.

If any claims are made as to the origin of the piece, I must be credited as the maker, and purchasing an item does not give you a license to create copies of it. I retain copyright on all items and photographs, and my photos may not be used without permission.

If you purchase a pattern from me you may sell the item made anywhere, including the internet, or do whatever you wish with the made object, no permission required. But you MAY NOT claim the item as your own design and I just ask that you mention my shop to where you received your pattern from. You MAY NOT sell or make money off the pattern itself. The same policy applies to any free patterns you receive from me and my advertising.

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ENVIRONMENT/ALLERGY/SANITATION CONCERNS:
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All of my items are made and packaged in a pet free, non-smoking, drug-free environment.

There will never be scented or perfumed items included in your package.

There are nuts consumed in my household, and beach shells are sometimes used as photo props. If you have any severe allergies to nuts or shellfish, please let me know when you purchase and I will sanitize your item and transfer it to the packaging with gloved hands ensuring absolutely no contact.

All earrings are brand new and unworn; you will never be sent earrings that have been worn by a model or tried on by a customer.

Last Updated November 16, 2014