MakinoStudios' Shop Policies
Welcome to the online store for Makino Studios. I use traditional Japanese ink painting combined with haiku and its wry, down-to-earth cousin, senryu, to capture fleeting moments.
I offer original paintings, prints, greeting cards and calendars of my pieces.
I accept payments via PayPal or Etsy DirectCheckout. I require a verified address at PayPal.
California residents are charged sales tax.
I usually ship items via first-class USPS mail within one or two business days of receiving an order.
If you would like insurance or expedited shipping on your order, please let me know and I will calculate the additional cost.
Original paintings are shipped insured within the US and registered to overseas addresses.
For international orders, buyers are responsible for any applicable customs fees.
Refunds and Exchanges
If you are dissatisfied with any item, please let me know within 30 days along with the reason, so we can work out a return or exchange. Buyers are responsible for return shipping costs.
I do not offer refunds for shipping errors out of my control, such as lost or damaged items.
Additional Policies and FAQs
I welcome custom orders, especially commissioned pieces for life passages such as births, weddings, passings, birthdays or anniversaries.
You can see more examples of my work, including commissioned pieces, at www.makinostudios.com.
PO Box 4335
Arcata, CA 95518
Last Updated December 11, 2014