MamacitaBeadworks' Shop Policies
Thank you for stopping in! I am convo friendly so if you have a question, feel free to ask.
I accept paypal and credit cards. If you want to pay by credit card, you click on the icon that says "paypal" and has credit card icons next to it; this will then take you into a paypal screen where you follow the "I do not have a paypal account" option and then securely enter your credit card details. It's a new feature of paypal's that means you can use your credit card even if you don't have a paypal account!
~~~~I SHIP WORLDWIDE!~~~CHECK OUT MY NEW LOW SHIPPING PRICES
I ship to the address you provide in the Etsy checkout not your Paypal address.
Delivery confirmation is included with every purchase being shipped to a destination in the USA.
If you would like insurance please let me know at the time of checkout and I will send you an adjusted invoice with these extra charges. Insurance varies with the amount to be insured.
If ordering from outside the US, I urge you to insure your package especially if it is a large order. Shipping times vary from 4 days to eight weeks. I cannot reship lost orders. Thank you for understanding.
I ship USPS First class unless otherwise notified. Please allow 7-10 business days for your order to be processed before shipment as I frequently cast items to order.
I am not responsible for lost or damaged packages after they leave my hands to the hands of the postal workers.
**Remember I am a one woman show, tending my business, a cozy home and a healthy family. I frequently will cast my hand made items to order. I appreciate every order and thankful for your business!
Refunds and Exchanges
I have a very high level of quality control, but should it be necessary to return an item, I will happily exchange or refund undamaged items in accordance with the restrictions outlined in this section. All returns are subject to a 20% restocking fee. You must request a return authorization number before shipping the items back to Mamacita Beadworks. You may obtain a number by contacting me via convo here on Etsy.
The returned items must have this return authorization number clearly marked on the outside of the package. The items being returned must be shipped fully insured through UPS or the U.S. Post Office at shippers expense. All merchandise will be inspected and must be free from damage, alterations, or wear. I will not be responsible for lost packages or packages that become damaged during shipping. PLEASE INSURE ALL PACKAGES! You will receive a refund for the amount of the items excluding the original shipping expenses and excluding a 20% restocking fee. Refund will be electronically credited to card holder's account within 7 business days of return receipt. Exchanges will be processed similar to returns; any balance owed will be refunded within 7 business days.
Please contact me via "conversation" for the address to ship all authorized returns.
Additional Policies and FAQs
A minimum order of $400.00 retail merchandise is required. Please provide a valid federal tax ID number to receive a 50% discount. The 50% wholesale discount does not include the chain and leather cording or jump rings on the charms. It applies only to the pewter work itself.
Minimum reorder is $200.00 retail.
I accept Paypal as payment. Paypal will process all major credit cards without the customer needing an account with Paypal. Because everything is hand cast in small batches, please allow 7-12 business days for your order to ship out.
Wholesale orders are shipped out USPS Priority Mail with insurance for $9.95.
International Wholesale orders will ship out Priority Mail international with insurance for $16.99 USD.
I'm sorry, but I am not currently accepting custom orders at this time.
The jump rings I use are split rings and are not soldered. Please be aware of this when using my charms and pendants in your designs. Jump rings are nickel plated brass. Please contact me if you have sensitivity to nickel and need to change the type of ring on your item!
All the items in this shop are my original artwork and are © D'Arsie Manzella 2006- 2012.
Please do not copy or reproduce any of the artwork or descriptions.
This includes any mold making or casting derived from my work and reproduced in any medium.
This also includes the designs and photography contained within my Etsy shop and company website.
And lastly, I ask that you do not resell my artwork here on Etsy in your own shop as a supply.
copying is both hurtful and illegal. I'd hate to sic my Big Mama on your copycattin' ass.
That's a little humor folks...
Last Updated January 30, 2012