MamumaBird

WOODEN AND CROCHET TOYS FROM THE BOTTOM OF OUR HEARTS

Zaporizhia, Ukraine · 2161 Sales

MamumaBird

WOODEN AND CROCHET TOYS FROM THE BOTTOM OF OUR HEARTS

Zaporizhia, Ukraine 2161 Sales On Etsy since 2015

5 out of 5 stars
(464)
Sveta and Sasha

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Sveta and Sasha

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About

One miracle!

In our life a miracle happened - we saw the beauty of a tree, and since then, we can not part with it.
Once walking in the woods, we began to play the game and ask each other questions: what do I see in the forest?
This game has developed into life - we began to observe the forest, listen to it, talk to it, collect its treasures.
From these forest gifts: fallen branches, naturally dead trees, roots, we began to do things.
Then they realized that these handmade creations were like the continuation of the life of a tree, like the second breath of a forest.
As the forest inspired us with its richness of textures, bends, smells, so our children inspired us to make toys, games, different benefits and materials for their great little life.
Children's desires and movements stirred our imagination.
So we really became toy-makers and began to mix techniques and materials. They combined the tree with warm wool, soft cotton, gentle flax.
As children grow up, our products also grow up.
We discovered for ourselves a whole world of colorful textures. Their drawings are unique.
Materials that we use in our own workshop, which is located outside the city, give unlimited opportunities for creativity.

With joy in our souls, we share what we do with you.
We hope that a simple measured life. Surrounded by wildlife will give many a piece of happiness.

Sveta

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Shop members

  • Sveta

    Owner

Shop policies

Last updated on November 30, 2016
Hello friends! Thanks for coming in MamumaBird.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
- If a customer is unhappy with the purchase it may be returned for a refund (without cost of delivery).
- After the item has been returned, the original purchase price will be refunded to the customer via PayPal (excluding Paypal commission about 2% of the refund amount)
-Customers are responsible for the cost of shipping the item back.

Unclaimed Packages:
- If your package has been returned to us as unclaimed, we will contact you for more information on delivery (retransmission burden) or cancel (in this case, $ 5 administrative fee for nested time, energy and packaging waste).
!!! If within a month, we have not received your reply to our letter, your order will be canceled and the money for the cost of goods and shipment are not returned.
Payment
→ We accept PayPal or Credit Cards only.

Your items will be made (if the thing is not yet ready) and shipped only after the payment is cleared.

If you don't have Paypal account and would like to pay with your Credit Card, check this step-by-step tutorial on Etsy checkout:
https://www.etsy.com/help/article/361
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

!!!The buyer is responsible for any customs duties or fees that may apply.
Shipping
!!! IMPORTANT. Please check carefully the production lead time and delivery days in the Shipping & Policies tab before placing your order.

→ Shipping address:
- The item will be delivered to the address you have stated on Etsy. Please make sure you indicate the correct address.
- You can change shipping address after purchase if your order has not been shipped. Please, convo us with the correct address as soon as possible.

→ Shipping method:
- All packages are sent via International registered airmail.
- You will receive a tracking number to control the process of the shipment
( on Etsy and on the postal services web site).
!!! Note: some local postal services do not provide up to the door on-line tracking for international registered airmail (such as: Germany, UK, France, Italy and Australian post ). But it still shows whether the package left Ukraine and entered the destination country. The registered airmail also assumes that your local post office is obliged to get your signature upon delivery.


→ Delivery time:
- Your package will be shipped within 3-5 business days after cleared payment for most items.
- Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee exact arrival time. The transit time will also be affected by any busy season (e.g. Christmas) or your local holidays.
But based on the statistics, here are average terms of shipping:
- USA: 2-3 weeks
- Canada: 2-3 weeks
- Australia: 3-4 weeks
- Europe: 1-2 weeks
CHRISTMAS LEAD TIMES MAY INCREASE BY AN ADDITIONAL NEAR ONE WEEK
Sometimes international shipping can take a bit longer time. Please be patient. Good works are worthy to wait for them.

→ Lost package:
- You can track your order using the provided tracking number. Once tracking shows that the package has entered your country it means that from that moment your country local post office is dealing with the delivery. Therefore, I will not be responsible anymore for the loss or delay of the order.
- If the parcel was not delivered within the time frame indicated above, and you have not received notification of the parcel, you should periodically call in your post office and to clarify the existence of your parcels.
Very often a post office attempts to deliver an order but there is no authorized person available to sign for it. In such case you need to contact your local post office to ask for re-delivery or visit your post office to collect your order. I am not responsible for non-delivery if such a case. After a certain period of time, if you fail to collect your order, it may be returned back to me. Re-shipping can be organized for the additional postage charge.
- If you do not receive your parcel within 1 month. Please let us know about it. We will order the search parcels at the post office of Ukraine for our money within three days. Search parcels can be carried out within 2 months from the date of writing the application for sending wanted. If the parcel is not found within two months, we will refund you the full cost of your order including shipping costs.

!!! During the search of sending (up to two months), we do not refund you the money for the goods you bought (and shipping costs) to obtain Official confirmation by post Ukraine where our parcel.

→ Custom Fees and Duties
- Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Additional policies and FAQs
We are ready to consider custom orders.
Please note that wood is a natural material. This is why every piece has it's own unique pattern and texture which differ from one log to another.