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Mandragola's Shop Announcement

Books, jewelries and illustrations


:::::::: Welcome to our shop!!! ::::::::

We are Irene and Flavia, we live in Tuscany and we love to make books jewelry and tiny circus.

You can see other our creations on this blog:

www.mandragolacreations.blogspot.com

www.pinterest.com/mandragola/

:: International Customers::
PLEASE READ: www.etsy.com/it/shop/Mandragola/policy
Shipping from Italy to Usa/Canada/Australia takes 2 or 3 weeks

Mandragola's Shop Policies

Welcome

Thank you for visiting our shop!

We create jewels, accessories and draw things, all of the things in this shop are unique

Here are some policies that would be good to review before buying from our shop.

All things I make are 100% handmade. We do our best to realize what we want to, but if you are not sure about something please ask me first.

Visit my blog ^___^

http://mandragolacreations.blogspot.com/


Hope you'll enjoy our art!

Payment

We accept only PayPal as the best and secure way for you to pay (shipping will include paypal fees). For italian customers who live in Valdarno (AR) we can meet you and give the things that you buy. Per I clienti che vivono in Valdarno (AR) possiamo consegnare l’oggetto a mano e risparmiare le spese di spedizione

Please pay as soon as possible. It's just a couple of seconds with PayPal! We will accept payment up to 5 days after date of transaction. After that we'll have to report non-payment.

Shipping

We try to ship out your items the day after we receive your payment, but sometimes it takes a little longer.

We ship all the items by PRIORITY MAIL , without tracking number, please, let us know if you prefer another kind of postal service, as Registered mail (with tracking number), or insurance.

Ship to:
• United States $ 5.00 ($1.00 if shipped with another item)
• Italy: $ 3.00 ($0.50 if shipped with another item)
• Japan & Asia: $ 5.00 ($1.00 if shipped with another item)
• Australia: $ 6.00 ($1.00 if shipped with another item)
• Europe: $ 4.00 ($1.00 if shipped with another item)


If you have questions contact us and we'll give you more informations.
Consider that item may be need some days before arriving to you (it just depend from the country where you live). International delivery time can take about 7-30 days (it depends on Poste Italiane and the postal services of each country). Before holydays it may take more time.
Per l'Italia il tempo di arrivo dell'oggetto/degli oggetti va da 2 giorni a 1 settimana nei periodi di maggior traffico postale (es. festività).

IMPORTANT:
We’re not responsible for supplementary duties applied from you're country and i'm not able to calculate a possible one

Refunds and Exchanges

We'll post clear images (so you can be sure to buy exactly the thing you see), we'll ship with a suitable packing (to avoid damages) and we'll be helpful for let all of your doubts clear (just ask me before purchasing).
anyway if you've problems with the item contact me and we’ll try to solve it!
if ther's no other ways you can return the object (no refundable shipping costs)an we'll refund you by paypal if the item looks not damaged.

Additional Policies and FAQs

For custom orders, please, convo me.
All the specifics of each item are clearly indicated in the listings, pictures are of the item I'm selling, so please, read carefully before purchasing.

Last Updated September 15, 2013