MandyTreptow

Mandy Treptow

London, United Kingdom · 200 Sales

MandyTreptow

Mandy Treptow

London, United Kingdom 200 Sales On Etsy since 2007

5 out of 5 stars
(56)

Announcement   Welcome to my shop. The items for sale are all handmade. Fused glass work includes glass art, coasters, bowls, jewellery items as well as individual and personalised gifts for weddings, new babies or those special occasions. There are also watercolour paintings and greeting cards. Can't find what you are looking for? Want a different colour? It's simple, just convo me. I am very experienced in customised orders so you only need to ask. Nothing is impossible! For examples of past commissions, personalised items, News and more examples of my work please visit www.mandytreptow.com.

Please refer to my Shop Policies before making a purchase.

New to Etsy? Go and spread the word!

Announcement

Welcome to my shop. The items for sale are all handmade. Fused glass work includes glass art, coasters, bowls, jewellery items as well as individual and personalised gifts for weddings, new babies or those special occasions. There are also watercolour paintings and greeting cards. Can't find what you are looking for? Want a different colour? It's simple, just convo me. I am very experienced in customised orders so you only need to ask. Nothing is impossible! For examples of past commissions, personalised items, News and more examples of my work please visit www.mandytreptow.com.

Please refer to my Shop Policies before making a purchase.

New to Etsy? Go and spread the word!

Mandy Treptow

Contact shop owner

Mandy Treptow

Updates

My exciting new range of jewellery has finally made it into my Etsy Shop! There are now matching jewellery sets, new cuff links, earrings and lots of new colour combinations. Still looking for that perfect Christmas present? Stocking filler? Here you are!

Shop policies

Last updated on September 2, 2015
I hope you like the items in my Shop. Please use this page to make yourself familiar with some of my shop policies before making a purchase.

Please Note:
Items listed in my shop may be also listed in other online shops or may be for sale at a stall. I am aiming to update my Etsy page whenever I sell an item listed here as soon as possible and within 24 hours of the sale. In the rare case of an item purchased on Etsy that has been sold at the same time somewhere else I will endeavour to either fully refund the item, offer an alternative or offer to remake the item where possible. In this case I will contact you as soon as possible and we can come to a positive agreement. By purchasing an item from my Shop you agree to this.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I reserve the right to cancel a sale if I have not received payment within 3 days of purchase. I will endevaour to contact you as it could simply be an oversight but if I do not receive a reply within a reasonable time I reserve the right to cancel the sale.
Shipping
I aim to ship within 2 working days of the purchase, excluding custom orders whose times will vary.

Please convo me if you want a faster service or want to enquire about how long the order might take to ship. I am happy to look into alternative quotes for shipping.

To protect our environment I sometimes reuse packaging material. Therefore please do not dismiss my packaging as unprofessional but think about its purpose. It is the quality of the item that you receive and its safe shipping that matters most to me.
Refunds and Exchanges
If you receive an item that you are unhappy with please convo me immediately and let me know what the problem is. I will then assess the sitation and will try to offer you a solution.
Additional policies and FAQs
I am very happy and experienced in custom orders. Simply convo me or use the "Request a Custom Order" button.

Personalised Items:
Personalised gifts will be made with the details/information given in the 'Message to Seller' Box during Checkout - as outlined in the Personalised Item description. It is the buyers responsibility to check this information prior to purchase for correct details and preferred formats. Should the information provided by the buyer prove incorrect after the item is made then the item can be remade at full price payable by the buyer. All personalised items have to be paid in full and the payment cleared before making the item. Personalised Items are non-refundable. By purchasing a personalised item the buyer agrees to this.

Glass Art Items:
Due to the many layers Glass Art items can suddenly develop faults in the future, which cannot be foreseen. This is not down to quality of the work but the technicality of the glass and happens very rarely. To avoid this as much as possible Glass Art Items are ideally kept away from heat sources, drafts and sudden temperature changes. Should a piece break or crack then the item can be remade at full price payable by the buyer. By purchasing a Glass Art item the buyer agrees to this.
A small number of Art Glass Items are made to order. The items are clearly marked as 'made to order' and the photographs show finished pieces that have already sold. I will endeavour to make an identical item but as these are so unique colours, textures and patterns may vary. All other Glass Art items show photographs of the actual pieces that you are purchasing.