MandyTreptow

Mandy Treptow Glass

London, United Kingdom · 300 Sales

MandyTreptow

Mandy Treptow Glass

London, United Kingdom 300 Sales On Etsy since 2007

5 out of 5 stars
(77)

Announcement   I create handmade, high quality fused glass items all made in a small studio in Southwest London. I love glass due to its vibrant colours that can light up any grey day. I work with Bullseye Glass which I mostly handcut, then assemble and fire in a kiln. My glass often has several layers and may go into the kiln for several firings. I also work with a lot of assessory glass and inclusions such a silver and copper foil. If you can't find what you are looking for then please contact me. Happy Shopping!

Announcement

Last updated on Nov 7, 2016

I create handmade, high quality fused glass items all made in a small studio in Southwest London. I love glass due to its vibrant colours that can light up any grey day. I work with Bullseye Glass which I mostly handcut, then assemble and fire in a kiln. My glass often has several layers and may go into the kiln for several firings. I also work with a lot of assessory glass and inclusions such a silver and copper foil. If you can't find what you are looking for then please contact me. Happy Shopping!

Mandy Treptow

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Mandy Treptow

Reviews

Average item review
5 out of 5 stars
(77)
Shannan Black

Shannan Black on Apr 20, 2017

5 out of 5 stars

Earrings arrived with bent shafts, but are a soft material and bent back. Beautifully balanced and large enough to show details. Can't wait for bridesmaids to see their gifts.

View all 77 reviews

Updates

Meet the Maker! Find out more about me in the #indiemakerchallenge. Head over to @treptowglass on Instagram: https://instagram.com/p/BUG4S_9j3nE/
The new Summer Jewellery collection has arrived! Which is your favourite?
#summerjewellery #bohochic #festivalchic #giftformom #bestfriendgift #cufflinksforher #giftforsister #naturelover #bridaljewellery #herecomesthebride #wifeanniversarygift
So excited! My new jewellery boxes arrived from @tinyboxcompany and I absolutely love them! This one is silver on grey. What do you think?
#handmadejewellery #christmasgifts #handmadepresent #fusedglassjewellery @etsyuk @londonlocalteam #etsysuccess
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  • Mandy Treptow

    Owner

Shop policies

Last updated on June 13, 2017
I create handmade, high quality fused glass items all made in a small studio in Southwest London. I love glass due to its vibrant colours that can light up any grey day. I work with Bullseye Glass which I mostly handcut, then assemble and fire in a kiln. My glass often has several layers and may go into the kiln for several firings. I also work with a lot of assessory glass and inclusions such a silver and copper foil. If you can't find what you are looking for then please contact me. Happy Shopping!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
I reserve the right to cancel a sale if I have not received payment within 3 days of purchase. I will endevaour to contact you as it could simply be an oversight but if I do not receive a reply within a reasonable time I reserve the right to cancel the sale.

Buyers are responsible to pay any taxes or charges that result from a purchase from my shop, e.g. import or custom charges.
Shipping
I aim to ship within 2 working days of the purchase, excluding custom and made to order items whose times will vary. Shipping times for custom or made to order items can be found on the individual item listings.

Please convo me if you want a faster service or want to enquire about how long the order might take to ship. I am happy to look into alternative quotes for shipping.

To protect our environment I sometimes reuse packaging material. Therefore please do not dismiss my packaging as unprofessional but think about its purpose. It is the quality of the item that you receive and its safe shipping that matters most to me.
Refunds and Exchanges
If you receive an item that you are unhappy with please convo me immediately and let me know what the problem is. I will then assess the situation and will try to offer you a solution.

You can return an item in the original packaging within 28 days of your purchase. I will issue a refund if both the item and box are undamaged. Shipping charges are not being refunded unless the item is faulty. Custom orders or personalised items cannot be refunded.

Taxes, import and custom charges are the responsibility of the buyer. They cannot be refunded, even if the item is returned or proves faulty.
Additional policies and FAQs
Mailing List:
I will add buyers details to my personal mailing list following a purchase. These details are not shared with any third parties and are only used for occasional emails such as a newsletter or special offers. Buyers are notified in their shipping notification and can opt out at any time.

Items for Sale:
Items in my shop are all handmade and original. Therefore colours, patterns or textures can sometimes vary. Items listed in my shop may be also listed in other online shops or may be for sale at a stall. I am aiming to update my Etsy page whenever I sell an item listed here as soon as possible and within 24 hours of the sale. In the rare case of an item purchased on Etsy that has been sold at the same time somewhere else I will endeavour to either fully refund the item, offer an alternative or offer to remake the item where possible. In this case I will contact you as soon as possible and we can come to a positive agreement. By purchasing an item from my Shop you agree to this.

Personalised/Custom Items:
Personalised gifts and custom items will be made with the details/information given in the 'Message to Seller' Box during Checkout - as outlined in the Personalised Item description. It is the buyers responsibility to check this information prior to purchase for correct details and preferred formats. Should the information provided by the buyer prove incorrect after the item is made then the item can be remade at full price payable by the buyer. All personalised items have to be paid in full and the payment cleared before making the item. Personalised Items are non-refundable. By purchasing a personalised item the buyer agrees to this.

Glass Art Items:
Due to the many layers Glass Art items can suddenly develop faults in the future, which cannot be foreseen. This is not down to quality of the work but the technicality of the glass and happens very rarely. To avoid this as much as possible Glass Art Items are ideally kept away from heat sources, drafts and sudden temperature changes. I am not responsible if a piece develops faults or cracks after purchase as I know how to avoid this possibility as much as possible during the making of the piece. Should a piece break or crack then the item can be remade at full price payable by the buyer. By purchasing a Glass Art item the buyer agrees to this.
A small number of Art Glass Items are made to order. The items are clearly marked as 'made to order' and the photographs show finished pieces that have already sold. I will endeavour to make an identical item but as these are so unique colours, textures and patterns may vary. All other Glass Art items show photographs of the actual pieces that you are purchasing.
Some Glass Art items may include fixings for the buyer to install the piece onto a wall or elsewhere. Instructions will be supplied. These are the buyers responsibility and I am not liable if the piece breaks during installation. A new piece can be made at full price payable by the buyer.
With pieces that come ready to hang it is the responsibility of the buyer to ensure that adequate fixings are used to hang/fix an item to a wall. I am not responsible if a piece breaks during installation or breaks as a result of fixings used by the buyer being inadequate for the weight of the piece. A new piece can be made at full price payable by the buyer.