MandyTreptow

Mandy Treptow Glass

London, United Kingdom · 283 Sales

MandyTreptow

Mandy Treptow Glass

London, United Kingdom 283 Sales On Etsy since 2007

5 out of 5 stars
(71)

Announcement   I create handmade, high quality fused glass items all made in a small studio in Southwest London. I love glass due to its vibrant colours that can light up any grey day. I work with Bullseye Glass which I mostly handcut, then assemble and fire in a kiln. My glass often has several layers and may go into the kiln for several firings. I also work with a lot of assessory glass and inclusions such a silver and copper foil. If you can't find what you are looking for then please contact me. Happy Shopping!

Announcement

Last updated on Nov 7, 2016

I create handmade, high quality fused glass items all made in a small studio in Southwest London. I love glass due to its vibrant colours that can light up any grey day. I work with Bullseye Glass which I mostly handcut, then assemble and fire in a kiln. My glass often has several layers and may go into the kiln for several firings. I also work with a lot of assessory glass and inclusions such a silver and copper foil. If you can't find what you are looking for then please contact me. Happy Shopping!

Mandy Treptow

Contact shop owner

Mandy Treptow

Reviews

Average item review
5 out of 5 stars
(71)
topaz543

topaz543 on Feb 23, 2017

5 out of 5 stars

Delighted with the quality of this bespoke piece of art. Mandy communicated frequently, asking for my input and making changes, and got it made and posted out quicker than advertised to get to us in time for my wife's birthday. A beautiful item and great customer service, thank you.

View all 71 reviews

Updates

So excited! My new jewellery boxes arrived from @tinyboxcompany and I absolutely love them! This one is silver on grey. What do you think?
#handmadejewellery #christmasgifts #handmadepresent #fusedglassjewellery @etsyuk @londonlocalteam #etsysuccess
My exciting new range of jewellery has finally made it into my Etsy Shop! There are now matching jewellery sets, new cuff links, earrings and lots of new colour combinations. Still looking for that perfect Christmas present? Stocking filler? Here you are!

About

Tweet

Shop members

  • Mandy Treptow

    Owner

Shop policies

Last updated on January 17, 2017
I create handmade, high quality fused glass items all made in a small studio in Southwest London. I love glass due to its vibrant colours that can light up any grey day. I work with Bullseye Glass which I mostly handcut, then assemble and fire in a kiln. My glass often has several layers and may go into the kiln for several firings. I also work with a lot of assessory glass and inclusions such a silver and copper foil. If you can't find what you are looking for then please contact me. Happy Shopping!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I reserve the right to cancel a sale if I have not received payment within 3 days of purchase. I will endevaour to contact you as it could simply be an oversight but if I do not receive a reply within a reasonable time I reserve the right to cancel the sale.
Shipping
I aim to ship within 2 working days of the purchase, excluding custom and made to order items whose times will vary. Shipping times for custom or made to order items can be found on the individual item listings.

Please convo me if you want a faster service or want to enquire about how long the order might take to ship. I am happy to look into alternative quotes for shipping.

To protect our environment I sometimes reuse packaging material. Therefore please do not dismiss my packaging as unprofessional but think about its purpose. It is the quality of the item that you receive and its safe shipping that matters most to me.
Refunds and Exchanges
If you receive an item that you are unhappy with please convo me immediately and let me know what the problem is. I will then assess the situation and will try to offer you a solution.

You can return an item in the original packaging within 28 days of your purchase and I will issue a full refund if the item and box are undamaged. Custom orders or personalised items cannot be refunded.
Additional policies and FAQs
Mailing List:
I will add buyers details to my personal mailing list following a purchase. These details are not shared with any third parties and are only used for occasional emails such as a newsletter or special offers. Buyers are notified in their shipping notification and can opt out at any time.

Items for Sale:
Items in my shop are all handmade and original. Therefore colours, patterns or textures can sometimes vary. Items listed in my shop may be also listed in other online shops or may be for sale at a stall. I am aiming to update my Etsy page whenever I sell an item listed here as soon as possible and within 24 hours of the sale. In the rare case of an item purchased on Etsy that has been sold at the same time somewhere else I will endeavour to either fully refund the item, offer an alternative or offer to remake the item where possible. In this case I will contact you as soon as possible and we can come to a positive agreement. By purchasing an item from my Shop you agree to this.

Personalised Items:
Personalised gifts will be made with the details/information given in the 'Message to Seller' Box during Checkout - as outlined in the Personalised Item description. It is the buyers responsibility to check this information prior to purchase for correct details and preferred formats. Should the information provided by the buyer prove incorrect after the item is made then the item can be remade at full price payable by the buyer. All personalised items have to be paid in full and the payment cleared before making the item. Personalised Items are non-refundable. By purchasing a personalised item the buyer agrees to this.

Glass Art Items:
Due to the many layers Glass Art items can suddenly develop faults in the future, which cannot be foreseen. This is not down to quality of the work but the technicality of the glass and happens very rarely. To avoid this as much as possible Glass Art Items are ideally kept away from heat sources, drafts and sudden temperature changes. Should a piece break or crack then the item can be remade at full price payable by the buyer. By purchasing a Glass Art item the buyer agrees to this.
A small number of Art Glass Items are made to order. The items are clearly marked as 'made to order' and the photographs show finished pieces that have already sold. I will endeavour to make an identical item but as these are so unique colours, textures and patterns may vary. All other Glass Art items show photographs of the actual pieces that you are purchasing.
Some Glass Art items may include fixings for the buyer to install the piece onto a wall or elsewhere. Instructions will be supplied. These are the buyers responsibility and I am not liable if the piece breaks during installation. A new piece can be made at full price payable by the buyer.