ManeMessage

Hair Ties, Headbands, Vintage Barrettes and Hair Pins

Berkeley, California

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ManeMessage is taking a short break

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Note from shop owner Mane Message is currently closed for the holidays.

Mane Message’s website is open.
Shop here:
https://www.manemessage.com

For updates please follow along on Instagram: https://www.instagram.com/manemessage

See Behind the Scenes on YouTube:
http://youtube.com/oliviahaywardtalks

Note from shop owner

Last updated on Aug 4, 2022

Mane Message is currently closed for the holidays.

Mane Message’s website is open.
Shop here:
https://www.manemessage.com

For updates please follow along on Instagram: https://www.instagram.com/manemessage

See Behind the Scenes on YouTube:
http://youtube.com/oliviahaywardtalks

Olivia Hayward

Contact shop owner

Olivia Hayward

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About ManeMessage

Sales 32,788
On Etsy since 2009

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Mane Message History

**Meet Mane Message**

Mane Message is an accessory company that specializes in handmade elastic hair ties, wire headbands and vintage French barrettes. Founded in 2009 by then college student Olivia Hayward and is currently based out of Berkeley, California.

At its core Mane Message is a brand that thrives to transform everyday essentials into things of meaning and beauty. Inspired by current fashion trends, bright saturated color, popular culture and the San Francisco Bay Area. Ditch your run-of-the-mill drug store hair elastics and hair clips for handmade objects of substance.

YouTube Channel: https://www.youtube.com/channel/UC8sHrp-M7ufOjqh5ORk3bHA/videos

**As Seen In**
Magazines + Newspapers: Us Weekly, Shape, Pregnancy & Newborn, Star, San Fransisco Chronicle, Montecito Journal, French Cosmopolitan, German InStyle

Online Publications: Elle, The Zoe Report, Daily Candy, Refinery29, Teen Vogue, PureWow

Large Retailers: POPSUGAR Must Have Box December 2016, Paper Source, Fab.com, Juicy Couture

**A Quick History**

July 2009: Mane Message was Founded by Olivia Hayward in Santa Barbara, California. Olivia was going to school full time, interning and nannying. She needed a creative outlet desperately. She decided to put her design and photography skills to use and opened her Etsy shop.

August 2009 - May 2011: Olivia was a student at Pitzer College studying Media Studies and Studio Art in Los Angeles. After opening her Etsy shop her hand tie-dyed hair ties and headbands went viral quickly. She ran Mane Message out of her tiny dorm room (seriously teeny) making all the hair ties she could in her free time.

May 2011 - November 2011: After graduating Olivia moved to Oakland, California and was able to focus on Mane Message full time. She continued to grow the business and hired her first employee, her brother Sam, to help her tie dye elastic.

December 2011 - March 2013: Olivia moved into a turn-of-the-century 1-bedroom apartment in Berkeley and for the first time had plenty of space to create new work. She was able to hire more production helpers who allowed her to sell Mane Message to wholesale clients all over the world.

April 2013 - March 2015: Mane Message moved into its own Oakland workspace and focused on launching print hair ties, bobby pins and wire tie-dyed headbands. Mane Message also participated in its first ever trade shows during the summer of 2014 and met a lot of amazing small business owners along the way.

Present: Olivia is focusing on expanding the Mane Message product line by introducing rare vintage French barrettes and other accessories.

Shop members

  • Olivia Hayward

    Owner, Designer

Shop policies

Last updated on May 9, 2022
Please check out my About page to learn about Mane Message and creator Olivia: http://www.etsy.com/shop/ManeMessage/about/

Make sure to check out Mane Message's social media sites for coupon codes and new product information:

Twitter: www.twitter.com/manemessage
Facebook: http://www.facebook.com/manemessage
Pinterest: http://pinterest.com/manemessage/
Instagram: manemessage

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

I accept payment via PayPal and Etsy Direct checkout. I also proudly take Etsy gift certificates.

Mane Message offers wholesale pricing! Please contact me if you are interested in getting more information.

Shipping

Mane Message will package your order with care and consideration after we have received payment for your order.

CONVERSATION (and/or email) REPLIES:
1-2 Business Days

PROCESSING TIME (starts after payment is received):
3-5 Business Days (normally ship on M+F)

I do my best to get your hair ties shipped out to you as quickly as humanly possible. However, all of my products are handmade and it takes me time to work on each order.

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DEFAULT SHIPPING SPEED:
I ship USPS First-Class Mail® Parcel (2-5 days) in a package that is size appropriate.

SHIPPING UPGRADE:
I do offer shipping upgrades. Please contact me for a quote based on your needs.

INSURANCE:
My packages are not shipped with insurance, but it can be provided for an additional fee.

I can also upgrade your shipping speed from USPS First-Class Mail, which takes 2-5 business days to arrive via USPS Priority or Express. Please let me know your time frame and I'll provide you with a quote.

Please note that shipping upgrades do not bypass the processing time that is outlined above.

ADDRESS CHANGE:
If you accidentally entered the wrong address when filling out your transaction don’t panic, it happens to the best of us. Please contact me ASAP to correct the address.

If for some reason I have already shipped your package you will be responsible for contacting USPS and if the package gets sent back to me you will need to pay for return shipping.

TRACKING:
When your order ships you should receive an email that includes your USPS tracking number.

OTHER NOTES ABOUT SHIPPING:
Once I drop your package off at the Post Office it's delivery speed is out of Mane Message's control.

I'm happy to help you locate your tracking information and assist you with the shipping process, but please keep in mind that USPS is a separate entity from Mane Message.

Mane Message is not responsible for any USPS lost packages. Please contact USPS if you fear your package has is lost in the mail. It is not Mane Message's responsibility to contact USPS about a lost/missing package. I can provide insurance for your packages if you are worried about a non-delivery.

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INTERNATIONAL SHIPPING:
I do provide international shipping services. Please respect that I cannot declare your custom forms as a "gift" and/or state that the package is worth less than it is.

I also ask that international customers are patient when it comes to the arrival of their goods. It can take up to a month to receive your package from Mane Message if it's being shipped abroad.
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Regarding USPS custom numbers: It is normal for international packages to appear to have stopped being updated on the customs number when they leave the USA (often will stop being tracked in OAKLAND, CA). This is due to the fact that once the package leaves the USA it gets transferred to your local postal service and is no longer scanned using USPS's technology. Do not worry if this happens to your customs number. If you are concerned about the time it is taking please contact your country's postal service for more information. Mane Message cannot do this for you.

Additional policies and FAQs

1. All of Mane Message's products are created in a non-smoking environment.

2. I wash my hair ties in laundry detergent to make sure the dye I use doesn't bleed on my customers. If this might upset your personal allergies please let me know and we can work together to make accommodations based on your needs.

3. I am more than happy to make custom orders. Just message me and we can discuss your ideas. Examples of custom orders would be if you wanted a special color, size or amount.

4. I do sell wholesale. Please message me for pricing or email me at olivia [!at] manemessage.com