MangoAndPassionFruit

Returning an item:
I accept returns on any order as long as you contact me within two weeks of receiving your package. Note that for you to receive a refund you'll need to ship the item back to me at your own expense, the item must be in good/ unused condition. Refunds are only referent to the purchase price, excluding delivery/shipping cost.

Lost or Damaged Packages:
If your item arrives damaged or if your package was shipped out but never arrived please contact me. I will work with you to come up with a solution on a case by case basis.

I currently accept two payment methods: Paypal and Bank Transfer. I advise UK/Europe shoppers to use bank transfer and US and other countries to use Paypal.

You don't need a Paypal account to actually use Paypal. You can simply use Paypal to pay with a credit card or debit card.

Of course, if you'd rather open a Paypal account, do so, but please bare in mind that when you first open a Paypal account there is often a delay processing your first payment (this is in order for them to first verify your information).

Note that if payment is not received within seven days, your order may be cancelled. Please contact me if you have any concerns.

Please allow up to two business days for your order to be shipped once payment has cleared. Custom orders may take longer, please contact me for details.

I make sure all the items are carefully packed and protected to the best of my abilities.

Estimated standard delivery time:
Europe : 4-8 bussines days
United States : about 10-14 days
Worldwide: 15 bussines days

For express delivery, please get in touch and I will check the options available for your location and get back to you with time/cost.