N V on May 29, 2016
Great customer service and attention to order details. I received the order and very happy with the quality of the folded cards and heavy stock...great job!
alyb0125 on May 20, 2016
Made the perfect gift! There was a sweet note and surprise for me as well! Exactly the reason I love to support small businesses!
alyb0125 on May 20, 2016
Perfect add on! Just what I was looking for.
asweigart on Mar 17, 2016
My husband liked these cards. They are a classic design. Excellent customer service.
Accepted payment methods
- Accepts Etsy gift cards
I offer free domestic shipping on orders of $100 or more - use code FREESHIP100 at checkout! If you have an additional coupon code for a percent or dollar amount off, please use that code and I will refund the shipping - Etsy allows one coupon code at checkout.
Refunds and Exchanges
Please contact me as soon as possible if an order needs to be canceled. If the order itself has not been processed, it may be canceled. Orders that have gone through the proofing process but have not been printed, may be canceled for a fee.
Your happiness is what matters most and I take pride in the quality and detail of my products. Since all products are custom, a refund will not be offered unless there is a mistake on my end or a damaged shipment. In that case, please contact me within 2 days of receiving your shipment and I will gladly reprint the order at no cost to you.
Be assured I copy/paste your notes into my product, so a mistake is extremely rare. If your package was damaged in transit, please send me pictures of the damaged shipment so I can file a claim with USPS.
Additional policies and FAQs
What you see on your computer screen may be slightly different than what is actually printed. Computers, tablets and smart phones use a different color system than a digital press. I think you will be satisfied with your finished product, but please take this into consideration when ordering.
While most digital photos are usually jpegs, you can send photos in the following formats: .jpg, .gif, .png, .bmp and .tiff.
Feel free to send a few pictures and the best one for the layout will be used.
A 4x6 image at 300dpi (1200x1800 pixels) is ideal for digital photos. The file is best when sent to me in it's original form - uncropped, unedited, and at the resolution it was taken. I will do the cropping, editing and color corrections so it fits in with my designs and layouts. A little re-touching may be done to your photo but it is always to help produce the best product.
Please note: it is illegal to use images that are copyrighted without the permission of the photographer. By submitting your photo, you agree that you are the photographer or have permission documented by the copyright holder.
I pay incredible attention to detail and print quality is not overlooked. Your product will be printed on a commercial state-of-the-art HP Indigo Press which delivers stunning, high-resolution digital color.
BACK OF NOTECARDS
The back of all note cards will include a small Mango Lane logo. It is dark gray and unobtrusive, but if you would like this left off, please let me know and I would be happy to accommodate your request.
REQUESTS FOR SAMPLES
If you'd like to see how a design looks printed or feel the paper quality before placing an order, convo or email me at elena [!at] mangolanedesigns.com and indicate which design(s) you'd like a sample of; please include your mailing address. While a canvas sample cannot be sent, I can send you a piece of the material. There is no charge for samples.
Do you see a design you love but want it in different colors? Do you need a custom invitation or announcement? Feel free to convo or email me at elena [!at] mangolanedesigns.com and let me know what you need! I love to create custom designs. :)