MankaByAnka

Handmade Contemporary Jewellery & Needle Felted Toys

Imola, Italy · 3 Sales

MankaByAnka

Handmade Contemporary Jewellery & Needle Felted Toys

Imola, Italy 3 Sales On Etsy since 2013

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Shop owner

Anka

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Anka

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Anka

About

This is all began in my childhood when I liked to collect soft toys and strange things.

My shop is named "M.ANKA" which means "made by Anka" and that's me :)
I make contemporary jewellery and needle felted creations. Everything inside here (pictures included) is handmade by me. I love what I do...each step of this process.
I have a lot of ideas in my head!

Shop members

  • Anka

    Owner, Maker, Designer, Curator, Photographer

Shop policies

Last updated on May 4, 2016
Welcome to my shop m.anka!

All my creations and photos of it are handmade by me.
Everything in m.anka comes from a pet-free, smoke-free home.

If you have any questions or concerns please feel free to convo me!

Accepted payment methods

Returns and exchanges
If for some reason you are not satisfied with my creations, please contact me after receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.

- Returns can be accepted if the item is still in a new condition.
- Returns must be shipped to me in original packaging within 14 days after you receive an item.
- I issue a refund within 14 days of receiving the returned item. The refund includes the cost of delivery.

If the item is lost at the post office or the delivery takes longer than it should (it can occur especially during holiday periods) I will ask you to be patient for it is not in my power to change that.
I am not responsible for the lost or damaged items when Shipping Insurance is not added to the order, it is an additional and optional service.
Payment
I accept PayPal. It is Fast & Secure! If you prefer another payment method let me know and we may be able to work something out.

I should advise you to make the payment within 72 hours after purchasing. If the payment is not completed during this period of time, I will unfortunately have no choice but to cancel the transaction, unless you convo me and we will agree differently.
Shipping
- Ready to ship items will be send in 1-3 business days after payment is received.
- I will ship to the address that appears on Etsy, unless you notify me. If the wrong address is provided, I can not provide a refund.

Sometimes the package can be kept at the customer’s local post office. In this case, the customer must take the package from the post office.
If for some reasons the customer refuses to do so and a package comes back to me - the customer must pay for postage second time if he wants me to post an order again. If not - I will refund only a sum paid for an item, not for a postage.

Please notify me after receiving the item, so I should know how long it takes to deliver to your country.

Thank You!
Additional policies and FAQs
The real tone and/or colour of the items may slightly differ from the one shown on the images depending on a monitor and other technical conditions.
Please contact me if you have any questions or suggestions!
I would appreciate your feedback!

Thank You for visiting m.anka! I hope you will enjoy my creations.