Manufaktor / art studio
Manufaktor's Shop Policies
Do not hesitate to contact me should you have any questions.
Please pay via Paypal at time of the purchase.
You can use a credit card through PayPal, and you do not have to be a member of PayPal to use this option.
You can find more information here on how easy it is to pay for your purchases:
We always send the invoice in the ordered package. This invoice include 0% VAT.
After you have completed your payment through PayPal, please DOUBLE CHECK THE SHIPPING ADDRESS before clicking the "submit" button to make sure the address is correct in both sites Etsy and PayPal. I can not be responsible if you do not receive your order because I was given the wrong address.
I ship worldwide. Most items will be shipped within 1-2 days.
Orders will be sent through First Class Mail with delivery confirmation, or Fedex, and you will be emailed a "tracking number", this takes on average 3-5-7 days, but is not guaranteed. INSURANCE is additional and available upon request.
Shipping charges include shipping costs and packaging costs.
Buyers may be subject to customs duties or taxes on items shipped from overseas. These charges are not my responsibility, and must be covered by buyer.
Refunds and Exchanges
If you are not completely satisfied and happy with your purchase, and If your item is anything less than a 5 star rating, please contact me and let me know before leaving feedback so that I can try to remedy any problems or answer any questions.
Please read each item description carefully before purchasing. I use a macro setting on my camera to show details. Items appear larger than they actually are...please be sure to check the dimensions in each listing to determine actual size.
I work hard to make sure my photos give an accurate image of the item, and I will always include accurate measurements in my descriptions. However, shopping online is challenging, and colors may vary from one monitor to the next.
Returns are accepted. Please contact me for instructions before returning anything.
Full refunds (not including shipping) will be made if you return the item WITHIN 7 DAYS of receiving your purchase. Returned items must be unworn, and in their original condition (including packaging, box and padded mailer or similar).
Shipping charges will not be refunded. The customer is responsible for any additional shipping charges incurred in returns or exchanges. It is highly suggested that you use tracking. Once item is received, your PayPal account will be credited.
Custom orders are not returnable. This includes items created specifically for you or any item that I altered to your specifications.
Last Updated January 25, 2015