MapleTea

Maple Tea. Stationery, Graphic Design, Letterpress - UK

Ramsgate, United Kingdom | 765 Sales

MapleTea

Maple Tea. Stationery, Graphic Design, Letterpress - UK

Ramsgate, United Kingdom 765 Sales On Etsy since 2011

5 out of 5 stars
(116)

Announcement   Graphic design, business cards, logos and wedding stationery such as invitations, save the date and RSVP cards. Logo design and branding. Digitally printed items on quality matte card and 'design only' work provided as print ready files or files for web use.

mapleteapress [!at] gmail.com - http://www.mapletea.co.uk/pricing

http://instagram.com/mapleteapress

Shop FAQs: http://www.mapletea.co.uk/faqs

http://instagram.com/mapleteapress

Announcement

Last updated on Jun 26, 2018

Graphic design, business cards, logos and wedding stationery such as invitations, save the date and RSVP cards. Logo design and branding. Digitally printed items on quality matte card and 'design only' work provided as print ready files or files for web use.

mapleteapress [!at] gmail.com - http://www.mapletea.co.uk/pricing

http://instagram.com/mapleteapress

Shop FAQs: http://www.mapletea.co.uk/faqs

http://instagram.com/mapleteapress

Carly Jeffrey

Contact shop owner

Carly Jeffrey

View all 35 items

About

Customised graphic design, old meets new

I make special occasion stationery and design logos and branding materials for small businesses. Most of my customers want special stationery for their weddings or are looking for business cards that will stand out as their work is aesthetic or visual, such as photographers, designers, art galleries, food critics or artists.

My printing press dates back to mid 20th century and works using specially made printing plates that press into the paper, distributing ink as well as making an indentation in the paper. I have a collection of old metal type and ornaments that can be used to produce pieces such as greetings cards, business cards and wedding invitations, or I can create new designs using software - this is what I do most frequently for personalised items, as it allows me to create proofs of the designs that I can send to my customers for their approval before production.

I also offer design services, creating original logos, branding materials and designing for both letterpress and modern forms of printing.

www.mapletea.co.uk/faqs
Twitter: @mapleteapress

Around the web

Shop members

  • Carly Jeffrey

    Owner, Maker, Designer, Letterpress Printer

    I design and print stationery printed on high quality thick cotton and recycled card stocks. I work from my small home studio using a letterpress printing press and a combination of metal type and modern digital design software.

Production partners

  • Kavel Rafferty

    Ramsgate, England

    Illustrator

Shop policies

Last updated on October 7, 2017
Welcome to Maple Tea

I aim to create unique stationery that is unlike products typically found on the high street; I design and print custom letterpress stationery including wedding invitations, business cards, greetings cards and monogrammed stationery. I specialise in combining modern, minimal designs and the tactile, vintage feel of letterpress printing. I work mainly with thick, luxurious cotton card and recycled card stocks. I use a vintage printing press, powered by hand. I offer printing services alone if required as well as design + print, and I also have a range of digitally printed custom and non-custom items. I am based in Ramsgate, Kent, UK.

You can see examples here: www.mapletea.co.uk/gallery

Frequently Asked Questions:
I have created an FAQs page to help with the letterpress design and print process, plus answers to shipping and pricing questions. Please read it here:

http://www.mapletea.co.uk/faqs

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
ALL SALES ARE CONSIDERED FINAL.

Please be certain of your purchase! DOUBLE CHECK! Check the product descriptions and please ask via Etsy email if the info you need is not in the description. I want you to be happy with your purchase!

If you desire more details, measurements, or have questions regarding shade or texture or perhaps more photos - please check my FAQs - mapletea.co.uk/faqs, and if the answer is not there, plaese contact me - I'll happily help out.

ACCURACY:
Please CAREFULLY proofread your digital proof! It is important to be completely happy with the proof copy as I will not be responsible for errors that are not picked up during the proofing stage. Maple Tea will not be responsible for errors and will not incur the cost of reprinting, nor will we offer a refund.

QUANTITIES:
When ordering custom stationery items (business cards, wedding invitations etc) please be sure of the amount you need before you place your order and make payment. If you reduce the amount needed after you have paid, I will be unable to provide a refund. This is because each item sold incurs a fee (paid to Etsy) which is not refunded to sellers when a partial refund is made to a buyer. Please take care to order the correct amount at time of purchase.

Maple Tea does not under any circumstances refund purchases. If you are unhappy with a purchase, do email me here through Etsy so we can work together to ensure a happy outcome!

TURNAROUND TIMES:
I will supply a turnaround time for print orders that start from the point that a design has been agreed and signed off by the customer. Maple Tea is not responsible for monitoring feasibility of meeting any customer deadlines, only for keeping within agreed turnaround times. Occasionally turnaround times may be given as approximate; more concrete dates can be supplied upon request.


FAULTY ITEMS/ FAILURE TO ARRIVE:
All items are made to a high standard, but if you receive a product that is in any way faulty, please contact me as soon as possible.

If your item does not arrive within the agreed / expected time, again please contact me as soon as you can. Items occasionally go missing in the post, but if you have paid for a tracked and insured postal service, compensation can be applied for. If you have a tracking number, please use it to track your order using Royal Mail's Track and Trace webpage.
Payment
Paypal: Please ensure your Paypal address and/or payment card address is up to date and correct - this is the address to which your order will be mailed.

I only begin design and printing work for custom orders once payment has been made.

I have a minimum order of 45 for custom orders. If you require a smaller quantity, I still have to charge you for the minimum, which is 45. The reason is that the cost of materials and labour time to prepare for a letterpress print run means that printing/charging for lower quantities isn't worthwhile. Most (if not all) letterpress printers work in this way.

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QUANTITIES:
When ordering custom stationery items (business cards, wedding invitations etc) please be sure of the amount you need before you place your order and make payment. If you reduce the amount needed after you have paid, I will be unable to provide a refund. This is because each item sold incurs a fee (paid to Etsy) which is not refunded to sellers when a partial refund is made to a buyer.

Please take care to order the correct amount at time of purchase. Increasing your order is possible as long as you let me know as soon as you can, and before printing begins.

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DELIVERY ADDRESS:

Please be sure before you buy that your Paypal/Payment card delivery address is correct and up to date. I will only send items to the address on the Paypal invoice.

Paypal's seller protection stipulates that a seller must post to the address attached to the payment. Please note that it IS POSSIBLE TO HAVE MORE THAN ONE ADDRESS linked to your Paypal account, so if you need an item posted to your work address, just add that address to your Paypal account - please do this before you place your order.

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WORKING HOURS:

I work from 8.30-5.30 Monday to Friday. I will occasionally reply to queries or send proofs to customers on evenings or weekends, but in general customers should not expect a response outside of business hours.

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CANCELLATION:

All sales are considered final. Please do not make a purchase if you are unsure about any aspect of the order. This applies to both customised items and non customised items.

If we reach a mutual agreement to cancel a custom order, any refund will be partial if design work has begun.

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DESIGN:

Please note that it's not possible (or legal) to make exact copies of other people's logos or artwork; please do not request a copy of another designer's work. Please do not submit any logo or artwork of any kind if you do not have permission to use it.
Shipping
SHIPPING:

I ship every 2-3 days. For custom orders, customers may choose from the shipping options listed here - www.mapletea.co.u/faqs. Other items, such as greetings cards and samples, should arrive within approximately 3-10 working days. If your item has not arrived, please contact me via Etsy messaging stating your postal address and I will investigate.

The turnaround time for letterpress custom made items is 14-18 working days (not inc. despatch time or design time). I can't reduce the time it takes as these are printed by hand - please don't ask!

PACKING:
All items are packed safely to prevent damage. Please keep in mind that shipping costs may include packing/printing/shipping materials, although as much as possible I recycle old packaging.

INTERNATIONAL CUSTOMS:
Please be aware that you may have to pay customs fees and or duties, these fees are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service.
Additional policies and FAQs
Please be aware that the colour of an item can sometimes differ very slightly to that which you might see on your computer screen.

These are are hand made products, so please expect slight changes from print to print - that is part of the character an the appeal of a letterpress printed item.

More information

Last updated on Apr 16, 2016
Frequently asked questions
Custom Orders Turnaround Time

My turnaround time for custom letterpress printed orders is 14-18 working days from signoff of design to despatch (this does not include shipping time or or the design part of the project). I am rarely able to shorten these turnaround times, so if you are in a rush and need your items sooner, then letterpress/hand printed items may not be the best method for you (I can offer 'design only' as an alternative). Below is a breakdown of the timings:

Design phase: can take as little as 4 days, depends mainly on customer's schedule, clarity of design brief and speed of decision-making (ideally you shouldn't rush this part)
Production phase: 14-18 working days
Plus delivery time.

Delivery

Maple Tea frequently despatches orders all over the world.

Shipping Costs & Duration for Custom Orders:
Items over £40 are sent by trackable insured services. Shipping costs depend on weight and insurance value. As a guide, here is an approximate range of costs, ranging from small orders to larger orders.
- UK: £7.90-£21.00 (next day service)
- USA: £14.50-£29.00 (approx 6-12 working days)
- EU: £11.50-£26.00 (approx 5-10 working days)
- Australia: £16.75-£34.50 (approx 8-16 working days)

Shipping Costs for smaller items:
I use standard mail for samples and cards and other lower value items (under £40). If you would prefer a tracked service, let me know before purchasing.

Samples

There are samples available to buy, when available, in the 'Samples' section of my Etsy shop, and also from my own website. These samples are generic (personalised samples are not available).

Delivery outside the EU

Please note that occasionally there may be delays or additional costs due to customs in destination countries. This only applies to countries outside of the European Union. These are imposed by the government in each location, and are outside of the vendor's control.

Quotes, Payment & Design

Message me your order details. Maple Tea will reply to your message with a quote, including postal costs. If you wish to proceed, I will create a custom listing on Etsy.

When the order has been placed (card payments and Paypal accepted) the first draft showing initial designs for your stationery will be sent to you. Please note, I do not begin design work prior to payment.

The designs will be emailed to you in pdf format, and you can request changes as you see fit until a suitable design is reached. I will ask that you approve (‘sign off’) the final draft, and that you carefully double check all details. It is the customer's responsibility to ensure the proof is correct, so having third party proof read as well is recommended.

Further Questions

I have a longer list of FAQs on my website:
www.mapletea.co.uk/faqs