MapleandGreen

Vintage inspiration for the home.

Carmarthen, United Kingdom · 191 Sales

MapleandGreen

Vintage inspiration for the home.

Carmarthen, United Kingdom 191 Sales On Etsy since 2011

5 out of 5 stars
(46)

Announcement   We think it’s really nice when the things in your home make you feel good, you know, just like old friends. That’s why we make our furniture and accessories the way we do, with care and attention to detail, all handcrafted in the heart of Wales. We take great delight in creating new and bespoke pieces, ideas for quintessential country life with that all-important vintage feel

Announcement

We think it’s really nice when the things in your home make you feel good, you know, just like old friends. That’s why we make our furniture and accessories the way we do, with care and attention to detail, all handcrafted in the heart of Wales. We take great delight in creating new and bespoke pieces, ideas for quintessential country life with that all-important vintage feel

Grant and Helen

Contact shop owner

Grant and Helen

Reviews

Average item review
5 out of 5 stars
(46)
SKP100

SKP100 on Aug 19, 2015

5 out of 5 stars

The signs were shipped promptly within the promised timeframes and I received helpful messages from the sellers keeping me updated as to progress. The signs are beautifully crafted and I am very happy with my purchase. I would highly recommend MapleandGreen to others - thank you so much for my lovely signs!

View all 46 reviews

Shop policies

Last updated on March 1, 2012

Accepted payment methods

Payment
At present we are only able to accept payment through Paypal.
Commencement of work will be undertaken on items only when full payment has been recieved.
All orders are to be paid for in full within 3 days from date of purchase. Failure to pay will result in the item being re listed.
Items will be made within 14 days from the date of payment and any postage time will be on top of that.
Shipping
From personal experience we know the anticipation you have once you’ve placed an order on-line and it’s our aim to ease the wait and post your items as quickly as possible.

Our products are handmade to order and delivery times are clearly stated on each product page for customers to view before placing an order. Orders that are finished within the times stated will be posted as soon as they become finished.
We will 'convo' any purchaser to confirm when their order has been finished and the date of postage.

If you live in the Highlands or Islands of Scotland, Northern Ireland, Isles of Scilly, Isle of Man or the Channel Islands additional postal charges will apply so please contact us before placing an order.

Please contact us if you are an overseas customer wishing to purchase any of our products and we will happily work out a postage quote for you.

We always try to recycle cardboard and take great care to ensure a product arrives in perfect condition, however in the event that a product is in any way damaged upon receipt, the customer should advise Maple and Green within 48 hours of receipt and we will use our best endeavours to replace the damaged product within a reasonable time frame or refund the purchase price paid. Please note that we will require damaged items to be returned to us before any refunds can be issued.

Please note that Maple and Green can not be held responsible for delivery delays caused by Bank Holidays, adverse weather conditions and postal strikes.
Refunds and Exchanges
At Maple and Green we want you to be delighted with the products you receive from us but understand that for a variety of reasons something may not be quite right.

We are able to accept returns on items unless they have been personalised or ‘made to measure’. All personalised and ‘made to measure’ items are excluded from the refunds and returns policy.

A customer wishing to return a product for a refund should in the first instance 'convo' Maple and Green within 48 hours of receipt of the product. All returns must be sent back to us within 10 working days from the date of the customer being in receipt of the goods.

Please return products un-used, with original labels and packaging, packaged securely. We will refund the purchase price within 14 days of receipt of the product. We are sorry but we are unable to refund the original or return postal charges unless products are damaged or faulty.

We take great care to ensure your products arrive in perfect condition, however in the event that the product is in any way damaged upon receipt, the customer should 'convo' Maple and Green within 48 hours of receipt and we will use our best endeavours to replace the damaged product within a reasonable time frame or refund the purchase price paid. Please note that we will require damaged items to be returned to us before any refunds are issued.

Maple and Green are not responsible for the safe return of a product. We therefore strongly suggest that customers return products via Recorded or Special delivery or other secure method and always obtain proof of postage.
Additional policies and FAQs
We are now pleased to offer our ‘made to measure’ policy.

We are able to adjust the size of our products to suit your requirements, based on our standard products, or indeed create bespoke items from any ideas you may have. We are able to advise you on dimensions and specifications as close as possible to your needs to ensure that any ‘made to measure’ item will be pleasing to the eye.
The list is endless, if you have an idea, then let us know.

Please 'convo' us with any requirements and dimensions that you may have and we will reply asap with a quote.

All dimensions and specifications will be confirmed together with a rough sketch.
Payment in full will be required before any work can be undertaken.