MarKateLiz

MarKateLiz Designs

Washington, D.C. · 20 Sales

MarKateLiz

MarKateLiz Designs

Washington, D.C. 20 Sales On Etsy since 2009

0 out of 5 stars
(6)

Announcement   Everything Made by Hand by Maria, Tita and Liz. Find in our handmade shop, knits, crochets and fabric wearables for mother and child.....MADE IN D.C.

Announcement

Last updated on Jun 13, 2016

Everything Made by Hand by Maria, Tita and Liz. Find in our handmade shop, knits, crochets and fabric wearables for mother and child.....MADE IN D.C.

Maria Stechschulte

Contact shop owner

Maria Stechschulte

Shop policies

Last updated on December 17, 2012
A gracious thank you for taking the time to read my shop policies. Hopefully this page will provide you the necessary information to ensure a friendly and encumbered smooth transaction. If you have any questions atall, please feel free to contact me and I will gladly answer your concerns.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
PayPal or Etsy Direct Check Out

Please make sure your PayPal address is correct before your purchase
Shipping
I WILL SHIP ALL ITEMS WITHIN 48 HOURS OF CLEARED PAYMENT.

USA

I will ship thru USPS, First Class Mail with Confirmation Slip.
Christmas Stockings will be shipped Priority Mail.

INTERNATIONAL:

All items will be mailed USPS which takes from 5 to 12 business days. Only selected countries will be shipped to. It will have full insurance and tracking due to slow deliveries and packages lost in certain countries.

All custom fees, duties, and taxes are the sole responsibility of the buyer. Please check your countries import duties and regulations before making a purchase.
Refunds and Exchanges
If there is any problem at all, kindly contact me.
I will accept refunds or exchanges if you will contact me within 2 days of receiving an item. Returned merchandise must be received by me within 5 business days. Returned merchandise should be unused and in the same original condition when received. The buyer is solely responsible for the shipping costs which is non-refundable. A 10% restocking fee will be assessed.

Custom Items are Non-Returnable and Non-Refundable since it was made exclusively for the Buyer.

Within 24 hours if receipt of returns, barring there is no problem with the condition if the returned item, refund will be processed thru PayPal or the Etsy Direct Checkout.
Additional policies and FAQs
I will accept a few Custom Made Orders. Special Orders cannot be returned or refunded. Give me 1 week to handcraft your order.

For Special Orders over $75.00 a non-refundable 50% deposit is needed before I commence work. Items under $75.00 must be paid in full. The designs and type of materials need to be agreed upon BEFORE I start the work. If there is an additional change after I begin work, an additional charge will be assessed. It is therefore important that we are in the same page. I will keep you abreast as to the progress of my work by emailing photos of the work-in-progress.

On finished products like the Christmas stockings, a request for a Snowman, Christmas Tree or Wreath crochet applique, there is an additional charge of $5.00 for the small stocking, $10.00 for the large stocking.

Hats and Berets: if you want a floral applique with gemstones added on to the design, a $12.00 is added on to the price of the item.

I value all my customers and will be more than happy to oblige with your request.

I would appreciate it very much if you will contact me before leaving a negative or neutral feedback.

Thank you for reading my policies and I hope we can cultivate a good customer relationship.

Maria