MarcellasEngravables

Custom engraved gifts with a personal touch.

Ohio, United States · 7603 Sales

MarcellasEngravables

Custom engraved gifts with a personal touch.

Ohio, United States 7603 Sales On Etsy since 2011

5 out of 5 stars
(1589)

Announcement   Happy September! Please visit my Facebook page and send some love by liking it and sharing it on your timeline. Once you have done that I will return the love by sending you a discount code to use on your purchases for the month of September. https://www.facebook.com/MarcellasEngravables/

Announcement
Last updated on Sep 1, 2016

Happy September! Please visit my Facebook page and send some love by liking it and sharing it on your timeline. Once you have done that I will return the love by sending you a discount code to use on your purchases for the month of September. https://www.facebook.com/MarcellasEngravables/

Marcella Werner

Contact shop owner

Marcella Werner

View all 401 items

Reviews

Average item review
5 out of 5 stars
(1589)
Martina Fulgieri

Martina Fulgieri on Sep 25, 2016

4 out of 5 stars

It looks amazing! Only complaint is that there is a scratch in the paint and the funnel is the only thing that wasn't covered in plastic. Overall great product. Can't wait to give it to him!

caitiehiggins

caitiehiggins on Sep 20, 2016

5 out of 5 stars

What an excellent experience! The mug was expertly engraved and the quality of the actual mug was great! Heavy, big and very sturdy! Turnaround was quick and seller was so accommodating to get the product shipped out quickly because I had procrastinated too long! Will definitely order again.

View all 1589 reviews

Shop policies

Last updated on February 2, 2016
Welcome

Welcome to Marcella‘s Engravables! In my store you will find only the highest quality laser engraved gift items. New items are constantly being added so please add me to your favorite sellers list and check back frequently. I also offer custom design and engraving services for just about anything you can imagine!

[My Mission]

Simply put, being creative is my passion; it is what I love to do. I have a background in interior design, and graphic design. My goal is to combine my expertise in design and laser engraving to making the “stuff” in our lives have meaning and purpose.

[My Products]

For personalized items – Proofs will be sent upon request or at my discretion if I feel I need clarification on an order. However, there is one exception, the recipe cutting boards. I will always send a proof and wait to engrave until I get approval. So, please make sure all names are spelled right and ages, dates, and any other pertinent info is correct. If the mistake is mine I will replace the item with my apology for free. But if the mistake is yours, you will have to purchase the replacement plus any rush fees (if applicable) and pay any extra shipping charges if the item needs expedited shipping. (Please read my rush policy)
For non-personalized items - It will look exactly like the digital proof on the product's web page.

[Order Processing and Production]

If you ordered one of my recipe cutting boards, I will not start engraving until I have your approval. So, it is important for you to check your etsy messages after you place your order. I cannot be responsible if an order is held up because art has not been approved or my questions are not answered.

All communications will be handled with the Etsy messaging system. No phone calls or emails sent directly to us outside of the Etsy messaging system will be replied and/or acknowledged.


[Rush Policy]

My listings are set up so that you can choose the turnaround. Keep in mind if you choose 24 hour turn around your item will ship the next business day. for example if you purchase an item on the Saturday before Memorial day your order will ship the Tuesday after. If there is no holiday it will ship on Monday. The same applies to 2 or 3 day turnaround. Standard turnaround is 10 business days.

If you need express shipping please select the desired shipping method when you check out.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
My acceptable method of payment is PayPal. A PayPal account is not needed in order to use their services. PayPal accepts direct payment, e-check and major credit cards.

I accept Personal checks and Money orders; however, your order will not be filled until after payment has cleared.

If your payment is by E-Check, your order will be posted out to you after your E-Check has cleared (which may take up to 7 business days).

Please note: Shipping price for all international orders does not include any custom duty or VAT tax that may be imposed on the import to your country. We cannot refund any payment for non-deliverable or returned goods from international orders.

If your order is returned as undeliverable, I can resend the item again after receiving the cost of shipping to resend the item.

CANCELLATIONS:

Once processing has started there are no refunds or exchanges as I cannot resell personalized items. I can not specify a certain time period in which you can cancel an order. If my work load permits, I sometimes can turn around an order the same day.
Shipping
For standard turnaround, shipment will be made between 3 to 10 business (M-F) days after payment is cleared. Please note that there will be no shipping on holidays where the USPS is closed. Rush orders will ship accordingly.

Once your order has been engraved I will ship it to you via USPS Priority Mail. This can take 2 to 3 days for delivery depending on where in the US it is being shipped to. (I am in Ohio) I will send you tracking info once it has shipped. Please make sure your shipping address is correct. If you are sending as a gift please be sure you have entered the address of the recipient. All my postage is printed through Etsy with the address that you enter when you place your order. I will not be responsible if this info is incorrect.

Your flask will be well-packed in a USPS Priority mail box. If an item arrives broken or damaged, please contact me within 48 hours of delivery for a replacement. I ship insured, and will need photos of the broken items, box, and packaging for insurance purposes. You may also need to take the package in for inspection, or fill out a short affidavit online. If you report a damaged or broken item after 48 hours you will be responsible for filing the claim with USPS and you will have to place another order to replace the broken/damaged item(s).

Larger orders may be split up into 2 or more boxes. I will send you tracking info for each box.

Please note: Shipping price for all international orders does not include any custom duty or VAT tax that may be imposed on the import to your country. We cannot refund any payment for non-deliverable or returned goods from international orders.

If your order is returned as undeliverable, I can resend the item again after receiving the cost of shipping to resend the item.


Below is a list of the 2016 post office holidays. Mail will not be delivered or sent on these days so plan accordingly. It is very important to pay close attention to the information below because many of the days that you might expect the USPS to be closed or open aren't always as you expect.

Jan 1 New Year's Day Friday
Jan 18 Martin Luther King Day Monday
Feb 15 Presidents' Day Monday
May 30 Memorial Day Monday
Jul 4 Independence Day Monday
Sep 5 Labor Day Monday
Oct 10 Columbus Day Monday
Nov 11 Veterans' Day Friday
Nov 24 Thanksgiving Thursday
Dec 24 Christmas Eve
(close at noon) Saturday
Dec 26 Christmas Day (observed) Monday
Dec 31 New Year's Eve
(close at noon) Saturday
Refunds and Exchanges
We do not accept returns or refunds on engraved items unless we made the error. In the case where we have made an error a replacement will be sent. No refund.

By purchasing this listing you are agreeing to all policies stated in the listing.