Customs and import taxes
Returns & exchanges
Frequently asked questions
Can I have my order shipped with a courier company of my choosing?
Yes! If you want to have your order shipped with a specific courier comapny, please contact us before ordering and we will check the possibilities and pricing for you.
Can I have my order quicker?
The pieces are made to order and we rarely have spare ones in our workshop. However, if you need your order quicker, please let us know before ordering and we'll try our best.
Can I have exactly the same wood pattern as shown in the picture?
Natural wood may vary in its colours and patterns. However, if you like one more then the other, please let us know and we'll try to find a similar one.
How long does shipping to the USA take?
The standard shipping is by Polish Post Registered Letter. The post declares 6 working days. Sadly, we must admit that from our experience that's not always been the case, and it might take much longer. If you need your parcel on time, please consider ordering shipping by courier - the parcel is insured, you can track it and it takes up to 6 days to deliver.